Customer Service Executive

As a Customer Service Executive, you will be responsible for providing outstanding support to our customers and ensuring their satisfaction with our products/services.Your main duties will include:Handling customer inquiries via phone, email, and chat in a professional and timely manner.Resolving customer complaints and issues effectively, aiming for...

Job Title: Customer Service ExecutiveWorking Hours: 11am – 8pmWorking Day: rotation of 5 working days per week (including weekends)Working Location: Bangsar SouthCompany Background: Newly built customer service center in Malaysia with a total headcount of around 15 paxSalary Range: RM3000 – RM4000Job Description:Provide good customer service...

JOB VACANCY (Immediate)Customer Service Executive for E-commerce Company in CyberjayaSalary: RM 4500Job description:· Liaise with various vendors from China· Prepare Purchase Orders to vendors· Check and verify vendor invoices and make payment to vendors· Prepare invoices for clients· Handle office administration matters· Undertake any or all other...

Respond to customer inquiries via email, live chat, and other social media platforms in a timely, professional, and courteous manner.Resolve customer issues and complaints, escalating when necessary to ensure complete customer satisfaction.Maintain a thorough knowledge of the Company's products, services, and policies to effectively address customer...

To attend an inbound calls or perform outbound calls to assist in inquiries from the customers in a Call Centre environmentIdentify and handle customers inquiries completely and accurately to the satisfaction of the customerLiaise with appropriate department to resolve issues brought up by customersMaximize opportunities to up sell/cross sell company product...

The PositionThe Executive – Customer Service will be required to manage incoming calls and emails from customers pertaining to ticketing, flight reservations and related products and services.The position will require you to support the contact centre in spoken and written English and Bahasa Malaysia as well as English, Bahasa Malaysia and Mandarin.The...

We're looking for young talents to be our front liners who provide customer with prompt services, quality of service and products as well as to maintain a SOP (Standard of Procedure) and comfortable store environment. Preferably someone who is cool, fun, crazy, with great passions for coffee & food.To deliver friendly, efficient customer service and a warm,...

The deugro group is a globally active company serving the projectlogistics industry. Counting 1,200 employees worldwide in more than 40countries, we are a true global network of logistics experts—for road and rail,ocean and air freight. We set the courses of tomorrow—today. deugro is the first company of the deugro group. Since 1924, ithas been the...

**Customer Service Executive (Contract 6 months)** **-** **(**230002CT**)** **Services** - To primarily perform outbound calls over consumer financial products and services. - To handle calls professionally by providing accurate and timeline information and able to provide effective solution to customer’s queries. - To provide personalized customer...

**Japanese Customer Service Specialist**: - **Sector**: Monroe Information Technology - **Contact**: Shawin Kaur - **Client**: Monroe Consulting Group - **Location**: Malaysia - **Salary**: Negotiable - **Expiry Date**: 07 July 2024 - **Job Ref**: BBBH439994_1712540628 Executive recruitment company Monroe Consulting Group Malaysia is currently recruiting...

**Korean Customer Service Specialist**: - **Sector**: Monroe Information Technology - **Contact**: Shawin Kaur - **Client**: Monroe Consulting Group - **Location**: Malaysia - **Salary**: Negotiable - **Expiry Date**: 07 July 2024 - **Job Ref**: BBBH439993_1712540830 Executive recruitment company Monroe Consulting Group Malaysia is currently recruiting for...

Your roleCustomer service specialists provide prompt, professional, and accurate responses to telephone inquiries from our customers. They build positive business relationships with all customers by listening, interpreting, and responding on a timely basis.Your TaskOur customer service specialists have several responsibilities:1. Research and respond to...

Your roleCustomer service specialists provide prompt, professional, and accurate responses to telephone inquiries from our customers. They build positive business relationships with all customers by listening, interpreting, and responding on a timely basis.Your TaskOur customer service specialists have several responsibilities:1. Research and respond to...

RESPONSIBILITIESActively identify new sources of potential members by handling call, inquire, feedback from guests professionally.Providing quality experiences and service by proactively giving tours, product presentations, selling training sessions, and completed all members contracts accordingly.Plan and execute sales campaign to achieve and surpass...

Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company's productsExceeding customer expectation in terms of customer service & accurate information.Working in a team to achieve the required KPI elements and SLA. Working hours: 24*7 (Compulsory working on Public...

Product training & Script will be provided.Records customer inquiries.Deal directly with customers by telephone.respond promptly to customer inquiries.Make Outbound calls to new customers.Obtain and evaluate all relevant information to handle service inquiries.Provide potential leads and laptop. Good communication skills in English, Bahasa, Mandarin.Have...

Requirements:Required language(s): Fluent in spoken/written EnglishFresh graduates / SPM leavers are encouraged to apply.Training provided.Attention to detail and problem-solving skills.Pleasant personality with focus on excellence in customer service.Candidates with Hotel Management Diploma or Degree is a plus, but not required.Tech proficient and willing...

Product training & Script will be provided.Records customer inquiries.Deal directly with customers by telephone.respond promptly to customer inquiries.Make Outbound calls to new customers.Obtain and evaluate all relevant information to handle service inquiries.Provide potential leads and laptop. Good communication skills in English, Bahasa,...

Job briefWe are looking for a highly driven E-Commerce Customer Service Executive to join our team. You will be supporting shoppers via e-commerce platforms and responsible in maintaining solid customer relationships by handling questions and concerns with speed and professionalism. You will support customers to complete their buyer’s journey...

Interact courteously with customers to address inquiries or concerns.Provide accurate and helpful information about products or services.Resolve customer complaints efficiently and effectively.Maintain records of customer interactions and transactions.Collaborate with team members to ensure seamless customer support. At least a diploma qualification1-2...