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Manager (Cinema Operations)

2 months ago

Johor Bahru, Johor, Malaysia Randstad Malaysia Full time

about the company

Your future employer is a reputable property developer and shopping mall operator in Johor Bahru. The team is experiencing rapid expansion and seeks talented individuals who can contribute to the business's success.

about the job

Manage the cinema's daily operations, covering the box office, concessions, auditorium upkeep, and film screenings, to ensure seamless and efficient service delivery.Recruit, train, and lead a team of staff, fostering a positive work environment and promoting high performance.Ensure an exceptional guest experience by upholding high customer service standards, addressing complaints, and acting on feedback.Oversee the cinema's budget, track expenses, enhance cost-efficiency, and boost revenue through ticket sales, concessions, and promotional initiatives.Collaborate with the marketing team to plan and implement promotional events, campaigns, and partnerships aimed at boosting foot traffic and enhancing brand awareness.Ensure all cinema facilities and equipment are well-maintained and meet health and safety standards.Prepare reports on cinema performance, including financial data, attendance figures, and customer satisfaction, and present them to senior management. skills and experience required Diploma/Bachelor's Degree in Estate Management, Hospitality, Business Administration, Marketing, or equivalent3-5 years of experience in hospitality, retail management, or a customer-centric environment.Driven, ambitious, and proactive character.Willing to work flexible hours, including evenings, weekends, and holidays, to accommodate the cinema's business needs.culture and benefits
Your future employer is financially strong and has experienced rapid growth in recent years, boasting a solid portfolio of completed, ongoing, and future projects. They provide a positive work environment with a trusting and supportive management team. Employees are generously rewarded for good performance, and the company emphasizes personal growth for each individual. how to apply The above is just a guideline about the position. Please apply through this advertisement or log into for further details. Due to the high volume of applicants, shortlisted candidates will be contacted.
experience 5 years
skills Cinema , Operations , Customer Experience , Customer Service , Marketing , Promotions , Facility Management , Retail , Hospitality
qualifications no additional qualifications required
education Bachelor Degree