Telesales Executive

2 months ago


Malaysia Daythree Business Services Full time

Position Overview:
We are looking for talented individuals to join our telesales team as Telesales Representatives. The successful candidates will be responsible for promoting and selling our telecommunications products and services over the phone. This role requires excellent communication skills, a customer-centric approach, and the ability to meet sales targets.

Responsibilities:

  • Conduct outbound calls to prospective customers to promote our telecommunications products and services.
  • Identify customer needs and provide information about available products and services.
  • Answer customer questions and address concerns in a professional and courteous manner.
  • Actively listen to customer requirements and recommend suitable solutions to meet their needs.
  • Meet or exceed monthly sales targets and quotas.
  • Maintain accurate records of customer interactions and sales activities in the CRM system.
  • Collaborate with team members and sales managers to optimize sales strategies and achieve team goals.
  • Stay uptodate with product knowledge, industry trends, and competitive offerings.

Qualifications:

  • Previous experience in telesales, preferably in the telecommunications industry, is desirable but not required.
  • Excellent communication and interpersonal skills.
  • Strong negotiation and persuasion abilities.
  • Ability to work well under pressure and meet sales targets.
  • Customerfocused with a positive attitude and a passion for sales.
  • Proficiency in using CRM software and other sales tools.
  • Min SPMBenefits:
  • Competitive salary and commission structure.
  • Comprehensive training and ongoing support.
  • Opportunities for career growth and advancement within the company.
  • A dynamic and inclusive work environment with a focus on teamwork and collaboration.

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