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Senior Business Analyst
2 months ago
Responsibilities:
Gather, analyze, and formalize user's business requirements and processes into project proposal or project specifications.
Interpret, create, and maintain written business requirements, technical specification and user guides documents.
Involve in the system development life cycle and be available to follow through instructions as directed by the project lead.
Support and analyse reported issues/service requests and perform escalation if required.
Interact, provide reporting and work with Project Manager to ensure timely and accurate reporting on project scope, schedule, cost and resources, as well as project risks, issues, action items, and dependencies.
Ensure standards and requirements are met through conducting quality assurance tests.
To undertake ad hoc assignments as required by superior from time to time.
Ticket creation and follow up using ITSM.
Requirement:
Bachelor's degree and 5+ years of related work experience is preferred
Strong leadership and organizational skills.
Banking domain knowledge and experience.
Experience in Agile and facilitation.
Ability to communicate effectively (verbal, written, presentation) to all levels of the organization.
Ability to develop strong relationships with key internal/external customers and approach every challenge with a Customer-centric approach.
Experience working in a team-oriented and collaborative environment.
Strong change management skills and the desire to make a difference.
Ability to manage multiple projects in accordance with PMO standards and processes.
Strong understanding of project management methodologies.
Demonstrated career growth with increasing levels of project scope and influence.
The ability to handle multiple projects in a fast-paced environment.
Effective communication and leadership skills.
Excellent problem-solving and analytical skills.
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