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Customs Entry Specialist

2 months ago

Malaysia Businesslist Full time

Executive Recruitment Company Monroe Consulting Group's Logistics Division is partnering with a leading global freight forwarding company to seek a Customs Entry Specialist responsible for declarations for ocean and cross border shipments. As a Customs Entry Specialist, you are to assist in import and export customs formalities, handle customs declarations for the customers, arrange transportation after customs clearance, and ensure a smooth process before and after shipment.

Job Description:
  • Prepare customs declaration forms for submission.
  • Handle all customs formalities with customs and other authorities for clearance.
  • Verify and advise clients and agents on appropriate HS Codes.
  • Advise clients on duty and tax amounts.
  • Guide clients, agents, and colleagues on required documentation and permits for customs clearance.
  • Coordinate with local distribution and vendors to arrange trailers or trucks for smooth road delivery when needed.
  • Follow up immediately on any discrepancies.
  • Process supplier invoices and forward to Finance, ensuring payments are made according to agreed terms.
  • Serve as a liaison between Finance and the Customs Clearance Team/Agent for smooth document and transaction processing.
  • Assist department staff with administrative tasks related to freight.
  • Manage E-commerce declarations (E-Pam) and support Courier business cargo system updates and billing.
  • Coordinate trucking and brokerage, confirm duties/SST, and handle job creation and billing.
  • Follow company compliance and corporate policies.
  • Perform any other duties or projects assigned by the supervisor as required by business needs.

Job Requirements:

  • Proficiency in written and spoken English/Bahasa Malay.
  • Strong interpersonal and communication skills.
  • Well organized and creative.
  • Professional image, polished presentation.
  • Positive enthusiasm and pragmatic approach.
  • Detail oriented with strong planning, organizational and analytical skills.
  • A motivated self-starter with a strong drive to support the company in its growth initiatives.
  • Ability to work under pressure and handle multiple priorities and initiate.
  • Between 1 - 3 years direct experience in general freight and/or forwarding.
  • Strong industry knowledge including various carriers and trade routes.
  • Customer handling skills.
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