Customer Service Specialist 华语中文客服

3 weeks ago


Malaysia TDCX (MY) Sdn. Bhd Full time

Provide friendly and efficient service to the travel community of our client.
- Be a first point of contact to handle and resolve customer complaints.
- Respond professionally to inbound phone calls, including urgent situations.
- Identify and escalate issues appropriately.
- Research information and troubleshoot problems using available resources.
- Arbitrate in situations between users.
- Monitor and control numerous concurrent tasks in tandem.
- Proactively and independently work to meet targets and goals

职位类型:全职, 应届生, 终身制

薪资: RM3,300.00至RM5,100.00(每月 )

**Education**:

- STM/STPM (required)

**Experience**:

- Customer Care Specialist: 1 year (required)

**Language**:

- Mandarin (required)


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