Customer Service Specialist 华语中文客服
5 months ago
Provide friendly and efficient service to the travel community of our client.
- Be a first point of contact to handle and resolve customer complaints.
- Respond professionally to inbound phone calls, including urgent situations.
- Identify and escalate issues appropriately.
- Research information and troubleshoot problems using available resources.
- Arbitrate in situations between users.
- Monitor and control numerous concurrent tasks in tandem.
- Proactively and independently work to meet targets and goals
职位类型:全职, 应届生, 终身制
薪资: RM3,300.00至RM5,100.00(每月 )
**Education**:
- STM/STPM (required)
**Experience**:
- Customer Care Specialist: 1 year (required)
**Language**:
- Mandarin (required)
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