Customer Experience Specialist

Customer Experience Representative required to deliver exceptional service across multiple channels, ensuring customer satisfaction and meeting service standards. Responsibilities: Provide comprehensive product and service knowledge to customers via email, chat, WhatsApp, social media, and calls. Personalize and engage customers to drive satisfaction and...

We're seeking energetic individuals to join our team and embark on a lifelong journey in learning how to deliver exceptional customer experiences. Your roles include attending to incoming calls, resolving product or service problems, and providing accurate information. We're looking for a Malaysian citizen with a strong communication and interaction skills,...

We're seeking a Customer Support Specialist to join our growing team!At FastJobs, we connect non-executive job seekers to reliable employers quickly and easily. As a Customer Support Specialist, you'll play a key role in ensuring a smooth and positive experience for everyone.Be the first point of contact for job seekers and employers, responding to inquiries...

Customer Support Specialist role involves providing support to job seekers and employers on a mobile app, ensuring a smooth and positive experience. We're looking for a passionate and resourceful individual to join our team, who enjoys working in teams and is interested in a hybrid work model. Key Responsibilities: Respond to inquiries via...

FastJobs is an award-winning mobile app which connects non-executive job seekers to reliable employers quickly & easily. With just a tap, applicants can apply for jobs offered by thousands of trusted employers in Singapore, across all sectors!We're looking for a passionate Customer Support Specialist to join our growing team! You'll play a key role in...

About The Company About the job Customer Experience Executive Our client is a well-established public listed property developer that also diversified into other complementary businesses and joint ventures. Job Responsibilities Build rapport and ensure consistent delivery of excellent customer service experience to customers. Ensuring high standards are...

Provide friendly and efficient service to the travel community of our client. - Be a first point of contact to handle and resolve customer complaints. - Respond professionally to inbound phone calls, including urgent situations. - Identify and escalate issues appropriately. - Research information and troubleshoot problems using available resources. -...

Welcome to our new URL – jobstreet.com.my is now my.jobstreet.com . SIGN IN now for the same great experience. Learn more . Full time Add expected salary to your profile for insights Your application will include the following questions: What's your expected monthly basic salary? How many years' experience do you have as a Customer...

Location: **Malaysia** - Department: Customer Service- Location: Malaysia- Team and Role Introduction: - The Customer Experience (CX) team is responsible for improving end to end journey experience for our customers (buyers and sellers) on Lazada. Customer Experience is a critical function and fundamental to the sustainable growth of our platform.You will...

Customer Experience Analyst role requires providing first-level support for incidents and requests in Windows, Google, and Apple environments, involving software and hardware issues, and knowledge sharing. As a Customer Experience Analyst, you will be responsible for providing first-level support for incidents and requests in Windows, Google, and Apple...

Location: **Malaysia** - Department: Customer Service- Location: Malaysia- Team and Role Introduction: - Market Insight & Operations (MIO) is a function in Lazada Customer Care that analyses customer & seller data, conducts root cause and trending analysis, provides insights and recommendations that result in great buyer & seller...

Location: **Malaysia** - Department: Customer Service- Location: Malaysia- Team and Role Introduction: - MIO (Market Insights & Operations) is a function in Lazada Customer Care that analyses customer & seller data, conducts root cause and trending analysis, provides insights and recommendations that result in great buyer & seller...

**What is this job about?** - We are an insurance brokerage company, seeking an experienced Customer Success Support to join our team. - This position involves managing insurance claims and policy renewals for our clients. **Key Responsibilities**: - Guide customers through the claims process, providing clear information and support. - Liaise with...

Provide friendly and efficient service to the travel community of our client. - Be a first point of contact to handle and resolve customer complaints. - Respond professionally to inbound phone calls, including urgent situations. - Identify and escalate issues appropriately. - Research information and troubleshoot problems using available resources. -...

**Responsibilities**: - Acting as a first point of contact: dealing with correspondence and phone calls. - To ensure the day-to-day operations of IT Service Helpdesk & Customer Services. - To provide customer service to brokers, service information, resolving problems, attend to enquiries. - Routinely examine, monitor for defects / downtimes. - Coordinate...

Location: **Malaysia** - Department: Customer Service- Location: Malaysia- Team and Role Introduction: - The Seller Experience (SX) team is responsible for improving end to end customer journey experience our Sellers on the Lazada platform.You are required to own and execute strategic, cross-functional projects across SEA with a strong background in leading...

#BeMore Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top Reasons to work with TDCX Attractive...

Malaysia **Experience**: Adoption Specialist **Skills**:Adoption Specialist Job Purpose Job Responsibilities - Increase the adoption of IT services and solutions by promoting the use and features of IT services to connect end users with the appropriate tool for the job. - Develops change management campaign and the liaison between User Services Onsite...

Provide friendly and efficient service to the travel community of our client. - Be a first point of contact to handle and resolve customer complaints. - Respond professionally to inbound phone calls, including urgent situations. - Identify and escalate issues appropriately. - Research information and troubleshoot problems using available resources. -...

Location: **Malaysia** - Department: Customer Service- Location: Malaysia- Team and Role Introduction: - The Seller Experience (CX) team is responsible for improving end to end journey experience for our sellers on Lazada. Customer Experience is a critical function and fundamental to the sustainable growth of our platform. You will lead strategic,...