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Customer Service| Hybrid| Mandarin Speaker

2 months ago

Malaysia GLOB PRO BRAINHUNTERS SDN. BHD Full time

Salary:
Up to 3500
Working Days: 5 days, 2 days offWorking environment: Friendly, helpful colleagues, and good teamwork

Job Duties:
Serve as the main contact for Mandarin-speaking customers, responding to inquiries via phone, email, and chat.
Provide information about products, services, and company policies in a clear and professional manner.
Resolve customer complaints and issues efficiently, escalating cases as needed.
Maintain accurate customer records and update the CRM system with relevant information.

Requirements:
Fluency in Mandarin and English, both written and spoken.
Previous experience in a customer service role is preferred but not required.
Strong communication and interpersonal skills.
Ability to problem-solve and make decisions under pressure.

Benefits:
Competitive salary with performance-based bonuses.
Health, dental, and vision insurance.
Opportunities for professional development and career growth.
A supportive and inclusive work environment.