Mandarin Customer Service

**Role**:Customer Service Executive **Timings**:Night Shift (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Mandarin Proficient in the Mandarin language Must be fluent in speaking both Mandarin and English Have experience at least 2 years in inbound calls...

We're seeking energetic individuals to join our team and embark on a lifelong journey in learning how to deliver exceptional customer experiences. Your roles include attending to incoming calls, resolving product or service problems, and providing accurate information. We're looking for a Malaysian citizen with a strong communication and interaction skills,...

In this position, you'll are required to:Responsible for customer online consultation and answering questions, providing effective answers to customer consultation needsMaintain good communication and cooperation with relevant departmentsTo exceed customers' expectations in terms of customer service & accurate information.Work in a team to achieve the...

Job Requirement: - Fresh graduates are welcomed to apply - Fluent in Mandarin and English - Excellent written and verbal communication skills - Clear logical thinking, and those with management experience are preferred - **Must be willing to work in Manila, Philippines** - Amenable to work in rotating shifts (morning & night shift) - Acceptable long hours...

**Responsibilities** - Responsible for all service matters and develop procedures, policies, and standards and review them from time to time. - Assessing service statics and preparing department detailed reports to management. - Handle complex customer issues and escalated complaints / calls. - Work with production and sales to optimize the production output...

**RESPONSIBILITIES**: - Expedite for customer complaint, follow up to ensure resolution achieved customer's satisfaction. - Undertake any specific assignments, ad-hoc jobs and related duties as when required. - **Assist in courses training** (Online course). - Perform any other administrative function including daily and monthly report. - **Proficient...

Title: Customer support/ Translation Project: Healthcare Type of role: Translation support between doctors and patients based in the US Shifts: Permanent night shift, shift allowances provided Work location: Tech M, Cyberjaya Full time office mode 5 days per week (any 2 days off) Working hours: 7 PM to 4 AM Experience range: 0 - 5 years - Fluency in...

#BeMore Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top Reasons to work with TDCX Attractive...

Proactively engage with customers through online consultation, providing accurate and timely responses to address their needs and exceed expectations. Collaborate with internal teams to achieve key performance indicators and service level agreements. Requirements include fluency in Mandarin and English, excellent communication skills, and a strong...

Customer Service Representative Responsibly communicate with customers through online consultation and provide accurate information to meet their needs. Key Responsibilities: Customer Consultation: Provide effective answers to customer queries and exceed expectations in terms of customer service. Team Collaboration: Work...

Up to RM 4500++ (depends on experience) - Min SPM - Benefit: Allowances **Job Responsibility**: - Handling all inbound and outbound calls pertaining to customer complaints and other raising issue - Handling general inquiries related to billing and other concerns from customers **Requirements**: - Qualification: Min SPM - Able to liaise with both Mandarin...

We are looking for a talented individual to join our team. Here's a summary of the role in 30 words: Results-driven customer service professional with business acumen and excellent communication skills required to drive growth and profitability in a dynamic team environment.Job Responsibilities:Respond promptly and professionally to customer inquiries via...

Build sustainable relationship of trust with customer through interactive communications. - Responsible to attend customer in handling complaints, provide solutions and alternatives. - Resolving and updating all customer feedback/product in the outlet to Store Manager & management following up to ensure resolutions. - Assist with product new inquires,...

**JOB OVERVIEW**: The main task of the customer service / interpreter is handling professional calls (e.g insurance, legal, utilities, etc.) on-demand and acting as a language mediator between English-speaking and Mandarin/Cantonese - speaking persons. **JOB RESPONSIBILITIES**: - Convey proper and accurate meaning from the source with proper clarity, tone,...

Up to RM 3500++ - Min SPM **Responsibilities**: - Handling all inbound calls pertaining to customers general enquiries and complaints - Exceed customers expectation in terms of customer service and accurate information **Requirements**: - Minimum SPM - Able to liaise with English speaking counterpart - Knowledge in computer literate - Able to work rotate...

Provide friendly and efficient service to the travel community of our client. - Be a first point of contact to handle and resolve customer complaints. - Respond professionally to inbound phone calls, including urgent situations. - Identify and escalate issues appropriately. - Research information and troubleshoot problems using available resources. -...

**The company**: **Our client is a subsidiary of a largest branch network of any foreign bank operating in Malaysia. We are seeking passionate, dynamic, self-motivated individuals who are driven towards achieving performance excellence. As a leading bank in Asia-Pacific, we offer challenging opportunities to meet your career aspirations.** Job...

Job Details - FMCG Industry - Working Location - JB (Iskandar Puteri, Rnf Mall), KL/Sel (Mont Kiara, Cyberjaya, Kota Damansara....), Penang (Gurney Paragon, Sunway Carnival) - 6 working days - Free hostel - Deal with customer's feedback and complains. - Liaise with customers, staff and Store Manager to build rapport. - Need to familiar with every...

Provide exceptional customer service, ensuring customer satisfaction and loyalty through accurate information, timely responses, and professional communication. Responsibilities: Establish and maintain positive relationships with customers through excellent service and accurate product information. Represent the company in a professional manner,...

Customer Service Representative About the Role: We are seeking a skilled Customer Service Representative to provide exceptional support to our clients. If you have excellent communication skills, a positive attitude, and a passion for delivering top-notch customer service, we want to hear from you! Key Responsibilities: • Provide professional chat support...