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Field Training Manager
3 months ago
MAIN PURPOSE OF ROLE
Drive sales force capability and business results via new hire training plans to accelerate onboarding and improve pull-through of knowledge and skills. Support APAC Training Director in coordinating and executing training plans for tenured sales force, including gap analysis, design & development, delivering workshop and implementing post-training embedment activities.
MAIN RESPONSIBILITIES
- Responsible for designing, maintaining & delivering new hire training programs within APAC New Hire Onboarding Framework, including but not limited to sales process, Salesforce and product training
- Conduct field work with new hire, review and assess new hire selling skills and product knowledge to bridge classroom learning to real-world application; provide input on any recommended corrective measures
- Collaborate with internal stakeholders e.g. sales, marketing, medical affairs & technical/ application specialist to ensure training solutions are relevant and addressing commercial goals
- Responsible for administrating and executing training programs for tenured sales team, including post-training embedment activities
- Oversee the maintenance of competency measures, including clinical/ product knowledge test, role play/ assignment assessment and generate report for stakeholder review
- Develop, administer and maintain training content on learning management system
- Overseas the APAC training process for product knowledge and Salesforce training
- Identify/ anticipate training needs and create curriculum to facilitate the necessary training
QUALIFICATIONS
Required:
- Bachelor's degree in any science field
- 5+ years of experience in diagnostic/ medical device sales;
- 2+ years training (especially instructional design, adult learning) experience
Preferred:
- Previous people management/ coaching experience
- Leadership, organization, communication and team building skills
Experience/Background
- Experience in administrating learning management systems
- Experience in designing and implementing training curricula
- Deliver effective virtual and in-person training experience