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Field Training Manager

3 months ago


Subang Jaya, Selangor, Malaysia Abbott Laboratories Full time

MAIN PURPOSE OF ROLE

Drive sales force capability and business results via new hire training plans to accelerate onboarding and improve pull-through of knowledge and skills. Support APAC Training Director in coordinating and executing training plans for tenured sales force, including gap analysis, design & development, delivering workshop and implementing post-training embedment activities.

MAIN RESPONSIBILITIES

  • ​Responsible for designing, maintaining & delivering new hire training programs within APAC New Hire Onboarding Framework, including but not limited to sales process, Salesforce and product training
  • Conduct field work with new hire, review and assess new hire selling skills and product knowledge to bridge classroom learning to real-world application; provide input on any recommended corrective measures
  • Collaborate with internal stakeholders e.g. sales, marketing, medical affairs & technical/ application specialist to ensure training solutions are relevant and addressing commercial goals
  • Responsible for administrating and executing training programs for tenured sales team, including post-training embedment activities
  • Oversee the maintenance of competency measures, including clinical/ product knowledge test, role play/ assignment assessment and generate report for stakeholder review
  • Develop, administer and maintain training content on learning management system
  • Overseas the APAC training process for product knowledge and Salesforce training
  • Identify/ anticipate training needs and create curriculum to facilitate the necessary training

QUALIFICATIONS

Required:

  • Bachelor's degree in any science field
  • 5+ years of experience in diagnostic/ medical device sales;
  • 2+ years training (especially instructional design, adult learning) experience

Preferred:

  • Previous people management/ coaching experience
  • Leadership, organization, communication and team building skills

Experience/Background

  • Experience in administrating learning management systems
  • Experience in designing and implementing training curricula
  • Deliver effective virtual and in-person training experience