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Customer Service
2 months ago
Key Responsibilities:
Deliver
Exceptional Customer Service:
Provide outstanding support to customers through phone, email, and online platforms, ensuring their inquiries are resolved quickly and effectively
提供卓越的客户服务:
通过电话、电子邮件和在线平台为客户提供优质支持,确保客户的问题得到快速有效的解决。 Understand and
Meet Customer Needs:
Engage with customers to identify their needs and recommend the right products and services, ensuring they receive personalized solutions
理解并满足客户需求:
与客户互动,了解他们的需求并推荐合适的产品和服务,确保他们获得个性化的解决方案。
Build Strong Customer Relationships:
Foster long-term relationships by exceeding customer expectations and ensuring their satisfaction with our services
建立牢固的客户关系:
超越客户的期望,确保他们对我们的服务感到满意,从而建立长期关系。 Proactively Address Issues:
Respond promptly to customer feedback and challenges, offering timely updates and solutions to maintain a high standard of service
积极解决问题:
及时回应客户的反馈和挑战,提供最新的解决方案,保持高标准的服务水平。
Key Requirements:
Fluent in Mandarin and English (CEFR B2 level) – reading, writing, and speaking.普通话和英语 (CEFR B2水平),包括读、写、说。 Minimum SPM.最低SPM学历。 Fresh Graduates Welcome If you're passionate about starting a career in customer service, we'd love to hear from you.
Experience in customer service is a plus but not essential – we value your attitude and willingness to learn欢迎应届毕业生我们欢迎对客户服务充满热情的人加入,拥有相关经验者优先,但更看重的是您的学习意愿和工作态度。Why Join Us?Be Part of a
Market Leader:
Join Malaysia's largest homegrown BPM Experience a family-like work environment where growth, teamwork, and support are our top priorities.
Our team is fun, young, and energetic Check out our culture on LinkedIn:Daythree
成为市场领导者的一部分:
加入马来西亚最大的本土BPM企业,感受团队精神浓厚的工作环境,我们以成长和合作为重。我们的团队年轻、充满活力访问我们的LinkedIn页面:
Daythree。
Flexible Work Hours:
Enjoy a healthy work-life balance with rotating shifts between 9:00 AM and midnight, giving you the chance to experience different work schedules while maintaining a balanced lifestyle
灵活的工作时间:
通过9:00到00:00之间的轮班制,享受灵活的工作与生活平衡,体验不同的工作时间安排,保持生活的平衡。 Competitive Compensation:
We offer a competitive salary package that aligns with market standards, ensuring you are rewarded for your hard work
有竞争力的薪酬:
我们提供符合市场标准的有竞争力的薪酬待遇,确保您的辛勤工作得到应有的回报。 Prime Location:
Just a 5-minute walk from the nearest LRT station with a covered walkway and easy access to Food & Beverage outlets and a mall
便捷位置:
步行5分钟即可到达最近的轻轨站,轻松前往餐饮店和购物中心。