Learning & Development Operations Executive

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia Intellect Full time
Learning & Development Operations Executive

Intellect Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

We are seeking a Training & Programmes Operations Coordinator to support the seamless execution of our learning and wellbeing programmes. This role is essential in ensuring operational excellence in scheduling, logistics, and programme management. Additionally, you will contribute to data analysis for our consulting team, helping us generate insights that enhance our impact. This is a dynamic role for someone who thrives in a fast-paced environment, enjoys working with multiple stakeholders, and has an eye for detail.

  • Programme Coordination: Manage end-to-end logistics for training sessions, workshops, and webinars, including scheduling, participant communications, and facilitator coordination.
  • Client & Facilitator Support: Serve as the key point of contact for trainers, facilitators, and clients to ensure smooth execution of sessions.
  • System & Platform Management: Set up and manage training platforms, including LMS, Zoom, and in-person venue logistics.
  • Materials & Resources: Coordinate the preparation and distribution of training materials, ensuring alignment with programme objectives.
  • Post-Programme Support: Gather participant feedback, track attendance, and manage certificates of completion.
  • Basic Data Analysis: Support the consulting team with simple data extraction and trend analysis related to training impact and organisational wellbeing.
  • Report Preparation: Assist in compiling insights for internal and client-facing reports.
Requirements
  • 2-4 years in training operations, learning & development, events coordination, or a related field.
  • Organisational Skills: Strong ability to manage multiple tasks, timelines, and stakeholders with precision.
  • Tech-Savviness: Comfortable with training platforms (Zoom), spreadsheets (Google Sheets), and basic data analysis tools.
  • Communication: Excellent verbal and written communication skills to liaise with trainers, clients, and internal teams.
  • Analytical Mindset: Ability to interpret data trends and contribute to reporting efforts (no advanced analytics required).
  • Team Player: Proactive, adaptable, and able to work both independently and collaboratively.
Benefits
  • Work in a diverse environment with people from over 10 countries.
  • Unlimited annual leaves.
  • Work flexibility.
  • Medical coverage.
  • Annual Wage Supplement (Bonus).
  • Christmas Leave (The team takes the whole Christmas week off separate from our leave policy).
  • Birthday Leave (1 day).
  • Holidays off.
  • Quarterly mental health day off.
  • Mental health benefits (Premium access to our app).
  • Work-life balance and employee wellness.
  • Regular social events where we have non work-related fun.
Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Human Resources

Industries

IT Services and IT Consulting

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