Trip Curator
6 days ago
This range is provided by Seek Sophie. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay rangePlease Note: This application requires a cover letter with a motivation for your interest in working with us. We want to know more about you and your thoughts on why we would be a good match. We are also looking to see your personality and authentic enthusiasm for hospitality and helping people, please don't let AI hide it with generic platitudes.
Who We Are
Seek Sophie (www.seeksophie.com) is an online travel platform for cool bucket list experiences & hidden gems in Asia. We're the world's first sustainable travel platform, and re-imagining a better world of travel for travellers, local communities and our planet.
Our mission is to make a positive impact in the world through travel. Every dollar spent on Seek Sophie supports small local businesses, and offsets carbon emissions.
Who We're Looking For
We are looking for a Trip Curator for South East Asia who has a taste for authentic and adventurous travel and loves helping others experience the same. This role requires extensive communication with customers, our experience partners and internal team members, making good communication skills a must. Creative problem solvers that enjoy finding a solution to any sticky situation do best in this role. The ideal candidate will have travelled around South East Asia or has lived in countries outside of their own. Experience in travel and/or hospitality sector is preferred, but not necessary.
What you will be doing
- Communicating with customers via various channels (email, IG, Whatsapp, etc) to help them plan their trips and choose the best experiences matching their requirements;
- Communicating with our experience partners to get the most detailed and up to date information for our customers in a timely manner;
- Addressing any immediate experience partner concerns that would potentially impact the customer experience;
- Delivering a delightful customer experience by using problem solving skills and internal tools;
- Learning about Seek Sophie product offerings in detail, so that accurate and insightful information can be delivered to the customer;
- Observing trends while communicating with customers and informing the broader team so that product offers and improvements can be put in place accordingly.
Eligibility requirements
- Passionate about off the beaten path travel and aspire to learn and explore new destinations;
- Excellent communication skills: listening, writing, speaking in English; other languages a plus;
- Customer focused with a friendly professional approach and commitment to customer satisfaction;
- Superb organisational and prioritisation skills, with ability to multitask;
- Quick learner, open to feedback, desire invest in own continuous improvement;
- Enjoy working in a fast paced environment;
- Resourcefulness - we're a small company so often you'll need to be able to come up with simple and resourceful solutions to complex problems
- Strong work ethic. At Seek Sophie, there's a huge amount of responsibility and we trust you. So it's key to have a strong work ethic and commitment to excellence;
- 1-3 years of experience in sophisticated customer service or customer success roles, where excellent product knowledge was required, is a huge plus.
Entry level
Employment typeFull-time
Job functionDesign, Art/Creative, and Information Technology
IndustriesConsumer Services
#J-18808-Ljbffr-
Senior Marketing CRM Specialist, MY
13 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Trip Full timeRegular Kuala Lumpur International Business Other Job ID:5420Update 2025-01-20Job DescriptionAbout UsFounded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.Across its platforms, Trip.com Group integrates travel resources from industry...
-
Senior CRM
10 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Trip Full timeCompany OverviewTrip.com Group is a leading global travel service provider that integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.Job RoleWe are seeking a creative and data-driven Social Media & CRM Specialist to develop and execute compelling digital...
-
Travel Curator for Off the Beaten Path Destinations
11 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Seek Sophie Full timeWho We Are:Seek Sophie is a pioneering online travel platform dedicated to delivering unique and unforgettable experiences in Asia. Our mission is to make a positive impact through travel, and we're committed to creating a better world of travel for all stakeholders involved.The Role:We're seeking an experienced Trip Curator to join our team in South East...
-
Marketing Automation
10 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Trip Full timeBenefits and OpportunitiesWe offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respects team members in and out of the workplace.Job DescriptionWe're looking for a dynamic Social Media & CRM Specialist to drive our digital engagement and customer...
-
Experience Travel Coordinator
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Seek Sophie Full timeSeek Sophie is a leading online travel platform that offers unique bucket list experiences and hidden gems in Asia. As a Trip Curator, you will be responsible for communicating with customers to help them plan their trips and choose the best experiences matching their requirements.The ideal candidate will have extensive communication skills, problem-solving...
-
Adventure Seeker Specialist
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Seek Sophie Full timeSouth East Asia is a treasure trove of unique experiences and cultural heritage. As a Trip Curator at Seek Sophie, you will have the opportunity to explore this fascinating region and help customers discover its hidden gems.The role requires excellent communication and problem-solving skills, as well as experience in the travel and hospitality sector. You...
-
Destination Expert
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Seek Sophie Full timeAs a Trip Curator at Seek Sophie, you will be part of a dynamic team that is redefining the way people experience travel. We're looking for a talented individual who is passionate about off-the-beaten-path travel and can work in a fast-paced environment.The role requires excellent communication and problem-solving skills, as well as experience in the travel...
-
Travel Experience Manager
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Seek Sophie Full timeAre you passionate about exploring new destinations and helping others do the same? As a Trip Curator at Seek Sophie, you will have the opportunity to make a real difference in people's lives and create unforgettable experiences.The role requires strong communication and interpersonal skills, as well as experience in the travel and hospitality sector. You...
-
Southeast Asia Destination Specialist
11 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Seek Sophie Full timeOur Story:At Seek Sophie, we're revolutionizing the way people experience travel. As the world's first sustainable travel platform, we're committed to making a positive impact on local communities and the environment.The Opportunity:We're looking for a talented Trip Curator to join our team in South East Asia. This role requires someone who is passionate...
-
Customer Journey Manager for Unique Experiences
11 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Seek Sophie Full timeAbout Us:At Seek Sophie, we're driven by a passion for sustainable travel and a commitment to making a positive impact on local communities and the environment.The Opportunity:We're seeking an experienced Trip Curator to join our team in South East Asia. This role requires someone who is passionate about adventure travel, has excellent communication skills,...
-
Adventure Travel Experience Manager
11 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Seek Sophie Full timeAbout Us:Seek Sophie is a revolutionary online travel platform dedicated to providing unforgettable bucket list experiences in Asia. As the world's first sustainable travel platform, we're redefining the way travelers interact with local communities and the environment.We're passionate about making a positive impact through travel, and our mission is to...
-
Customer Success Specialist
13 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Seek Sophie Full timeGet AI-powered advice on this job and more exclusive features.This range is provided by Seek Sophie. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangePlease Note: This application requires a cover letter with a motivation for your interest in working with us. We want to know more about you...
-
Travel Operation or Sales Support
6 days ago
Kuala Lumpur, Malaysia YES TRAVEL & HOLIDAYS SDN BHD Full timeRequirements - Languages: English, Mandarin - Looking for applicants with legal right to work in Malaysia - Team Player, Youthful and adventurous - Good interpersonal and communication skills - Design background required (Design skill like PPT, AI, Canva and etc) - Minimum 2 yrs experience in travel agent incentive group (operation dept) - Fluent and writing...
-
Marketing & Event Executive (Mandarin)
1 week ago
Kuala Lumpur, Malaysia Smartrend Recruitment & Consultancy Full timeWe’re hiring for our **MNC** clients! company : Nefful (M) Sdn Bhd What does it look like? As a multifaceted marketing professional, your daily responsibilities include developing and executing efficient marketing strategies, managing social media accounts across platforms like Facebook, Instagram, TikTok, and YouTube, creating compelling content, and...
-
Marketing Associate
6 days ago
Kuala Lumpur, Malaysia Veissman Group (NX Dimension Sdn Bhd) Full timeAlways felt you **can do more**, do you consider yourself as a **visionary** ? Searching and desiring a career with **unlimited growth till management and directorship**? Introducing **Veissman Group,** Where we specialise in assisting you to **curate and design** your career road into business with unlimited protential! We are searching for young minds...
-
Junior Marketing Specialist
6 days ago
Kuala Lumpur, Malaysia Veissman Group (NX Dimension Sdn Bhd) Full time10% of the word are born to be **leaders**, **challenges **and **problem solving** comes **naturally** than others. However, an environment that **equally provides knowledge** and **provide opportunity** to lead are limited especially for under experience individuals. Introducing **Veissman Group**, Where we **specialize** in assisting you to **curate**...
-
Marketing & Communications Delegate (Mar Intake)
3 weeks ago
Kuala Lumpur, Malaysia Veissman Group (NX Dimension Sdn Bhd) Full time10% of the word are born to be **leaders**, **challenges **and **problem solving** comes **naturally** than others. However, an environment that **equally provides knowledge** and **provide opportunity** to lead are limited especially for under experience individuals. Introducing **Veissman Group**, Where we **specialize** in assisting you to **curate**...
-
Kuala Lumpur, Malaysia Veissman Group (NX Dimension Sdn Bhd) Full time10% of the word are born to be **leaders**, **challenges **and **problem solving** comes **naturally** than others. However, an environment that **equally provides knowledge** and **provide opportunity** to lead are limited especially for under experience individuals. Introducing **Veissman Group**, Where we **specialize** in assisting you to **curate**...
-
Kuala Lumpur, Malaysia Veissman Group (NX Dimension Sdn Bhd) Full time10% of the word are born to be **leaders**, **challenges **and **problem solving** comes **naturally** than others. However, an environment that **equally provides knowledge** and **provide opportunity** to lead are limited especially for under experience individuals. Introducing **Veissman Group**, Where we **specialize** in assisting you to **curate**...
-
Marketing Associate
6 days ago
Kuala Lumpur, Malaysia Veissman Group (NX Dimension Sdn Bhd) Full time10% of the word are born to be **leaders**, **challenges **and **problem solving** comes **naturally** than others. However, an environment that **equally provides knowledge** and **provide opportunity** to lead are limited especially for under experience individuals. Introducing **Veissman Group**, Where we **specialize** in assisting you to **curate**...