Senior Manager, License Management

6 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Standard Chartered Life and Careers Full time

This role is responsible for performing software license compliance and governance activities (across desktop, server, and business applications). He/She will need to be well-versed in license compliance to ensure accurate and timely reporting to avoid legal and financial risks associated with non-compliance.

Key Responsibilities

Business

  • Manage the Function's preparedness for and response to audits, including reviewing the adequacy of management response to audit findings.
  • Manage external vendor software audits from end to end and act as the primary liaison point.
  • Manage pro-active internal compliance reviews from end to end. Obtain usage and entitlement data to establish position and drive clean-up activities.
  • Provide accurate and timely management summaries of progress to stakeholders as required.
  • Own and drive the transition of operational ownership of license management activities between teams within the department, supporting and driving software clean-up activities across the organisation as required.
  • Serve as a subject matter expert and provide leadership for the license management program of works, processes, tools, and collaboration across SCB.

Processes

  • Review Licensing Terms and Contractual Obligations.
  • Review High/Medium/Low Risk Business Applications and approve High Risk request usage requests.
  • Prepare and generate License Compliance Reports, Dashboards, Metrics, and Data Analysis.
  • Maintain trending dashboards and Business Application reporting.
  • Responsible for producing accurate reports and metrics to facilitate business decisions and support operational activities.

People & Talent

  • Demonstrate awareness in self-development while building key capabilities in team members to improve operational effectiveness and capability.
  • Manage change by adapting to new situations and requirements, keeping things under control during periods of rapid change.
  • Able to manage and motivate team members.
  • Able to drive initiatives across teams.
  • Confident and self-motivated with experience in effectively negotiating with and influencing others in a matrix environment.
  • Ability and confidence to operate across a wide range of seniority levels, functional divides, locations, and businesses.
  • Be able to create and tailor clear and concise verbal and written communications to different audiences, fluent in written and spoken English.
  • Demonstrable analytical thinking.
  • Attention to detail, thoroughness, and accuracy of output.
  • Proven track record of quality deliverables within tight schedules.
  • Alignment of team goals and priorities with corporate business strategy.
  • Ability to organize work effectively and manage a broad portfolio of work.
Skills and Experience
  • Automation related skill set e.g. SQL Power Query, Java, SharePoint, DevOps.
  • Reporting Tool related skill set e.g. Tableau, Power BI, Python, Microsoft Excel.
  • Analytical Skill. Strong in complex license calculation.
  • IT Asset Management, Software Asset Management, License Management and/or Supply Chain Management related skillset.
  • Practical experience managing a Software asset or license management program for a global firm.
  • Familiarity with software license management principles, license calculation methodologies, end-to-end software license management processes, discovery tools, and inventory management products.
Qualifications
  • Bachelor of Computer Science, IT or Related Field.
  • ITIL foundation training, CSAM, ServiceNow SAM Pro.
  • ITIL Foundation, Certified Software Asset Manager, Procurement/Finance Certification.
About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge, and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good, are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do.
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well and not so well.
  • Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term.
What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial, and social wellbeing.

  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
  • Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum), and volunteering leave (3 days), along with minimum global standards for annual and public holiday combined to 30 days minimum.
  • Flexible working options based around home and office locations, with flexible working patterns.
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders, and all sorts of self-help toolkits.
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning.
  • Being part of an inclusive and values-driven organisation, one that embraces and celebrates our unique diversity across our teams, business functions, and geographies - everyone feels respected and can realise their full potential.
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