Claims Processing Analyst, Asia

1 day ago

Petaling Jaya, Selangor, Malaysia QBE Insurance Full time
Claims Processing Analyst, AsiaQBE Insurance Petaling Jaya, Malaysia
Primary Details
Time Type: Full time
Worker Type: Employee

This role is responsible for end to end claims management of claims. This includes making decisions on claim outcome, declining claims, customer interaction (inbound and outbound), supplier coordination, raising payments to suppliers and claim finalization. This role is also responsible for keeping portfolios compliant to SLAs measured.

Your new role
  • Manage claims end to end within parameters of claims manual, policies and relevant legislation and regulations
  • Manage Claims from CAB system
  • Ensure compliance within delegated authority limits
  • Maintain effective and proactive communication with customers
  • Ensure effective coordination with suppliers
  • Set possible cost of claim and updates on time as reports are sent through by assessors
  • Raises payment within delegations of authority
  • Interpreting policy coverage and determining if coverages apply to claims submitted.
  • Promptly informing customer of acceptance/ decline of claim and escalating issues or proper endorsement as needed
  • Decide on the best fulfilment method to settle claim
  • Identify suspicious or potentially fraudulent claims in accordance with QBE fraud indicators. Refer these claims to the Fraud Investigations team
  • Identify recovery opportunities on claims
  • Provide information and feedback on claims activity and developing trends to underwriters/risk assessors to enable appropriate actions to be carried out
  • Provide feedback to the underwriting team for details that need to be flagged/ noted in the policy that is relevant upon renewal
About You
  • Bachelor's Degree or equivalent combination of education and work experience
  • Knowledge of Insurance
  • Well versed with CAB system (Central Administration Bureau)
  • Proficiency in MS tools
  • Analytical and negotiation skills
  • Excellent verbal and written communication skills (English)
  • Preferably with Case Management Skills
About QBE
At QBE, we're enabling a more resilient future - for our customers, communities, environment, and for our people. Our industry offers interesting and varied careers where you can help people to protect what matters most. As part of the QBE team, you'll get to spend every day working with people who are passionate, talented and kind. QBE Asia's operations is part of the QBE International Division, and has had a presence in Asia for more than 130 years with offices in: Singapore, Hong Kong & Macau, Malaysia and Vietnam. We support ESG efforts through the QBE Foundation, which helps to create strong, resilient and inclusive communities, by focusing investment and efforts on two key areas where we believe we can have the greatest impact - climate resilience and inclusion.

Benefits
Excited to share our comprehensive benefits package at QBE
Flex and hybrid working options
Work from home policy
Paternity leaves matching with maternity leave
Well-being programs
Pensions
Medical benefits
Globally, access to online learning via LinkedIn Learning
On top of annual leaves, 3 additional days off (Family care leaves)
Study leave
Marriage leave
Internal Appreciation program with points to redeem nice merchandise and life experiences.

How to Apply:
To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
#J-18808-Ljbffr

  • Claims Processing Analyst, Asia

    3 days ago

    Petaling Jaya, Selangor, Malaysia QBE Insurance Group Full time

    Claims Processing Analyst, Asia (12 months contract)Claims Processing Analyst, Asia (12 months contract)Apply locations: Petaling Jaya, MalaysiaTime Type: Full timePosted on: Posted YesterdayTime left to apply: End Date: April 30, 2025 (30+ days left to apply)Job requisition id: 335692Primary DetailsThe purpose of this role is to provide technical support to...

  • Asia-based Claims Professional

    3 days ago

    Petaling Jaya, Selangor, Malaysia QBE Insurance Group Full time

    We are seeking a highly motivated and experienced Claims Processing Analyst to join our team in Asia. As a key member of our claims team, you will play a critical role in ensuring the smooth operation of our claims management processes.About the Job:In this role, you will be responsible for managing complex and/or high-value claims, as well as providing...

  • Claims Management Specialist, Asia

    3 days ago

    Petaling Jaya, Selangor, Malaysia QBE Insurance Group Full time

    QBE is committed to attracting and retaining top talent, and we are now seeking a seasoned Claims Processing Analyst to join our team in Asia. This is an exceptional opportunity to leverage your expertise and passion for claims management to drive business success.About the Role:You will be responsible for delivering high-quality claims services, working...

  • General Insurance Claims Handler

    3 days ago

    Petaling Jaya, Selangor, Malaysia QBE Insurance Group Full time

    We are looking for a talented Claims Processing Analyst to join our team in Asia, who has a proven track record of delivering high-quality claims services and driving business results. If you have a passion for claims management and are looking for a challenging and rewarding role, this could be the ideal opportunity for you.About the Job:In this role, you...

  • Claims Processing Specialist

    3 days ago

    Petaling Jaya, Selangor, Malaysia Sperton Global AS Full time

    About the RoleAs a Claims Executive at Sperton Global AS, you will play a vital role in processing healthcare claims accurately and efficiently. This position requires strong attention to detail, excellent communication skills, and the ability to handle sensitive healthcare information confidentially.Key ResponsibilitiesReview and process claims submissions...

  • Strategix Asia Finance Professional

    2 days ago

    Petaling Jaya, Selangor, Malaysia Strategix Asia Full time

    Job DescriptionWe are seeking a highly skilled Finance Analyst to join Strategix Asia's team. In this role, you will be responsible for financial planning, data analysis, and financial reporting.Your Key ResponsibilitiesDevelop and maintain financial plans and models.Analyze financial data to identify trends and insights.Prepare accurate and timely financial...

  • Finance Analyst

    2 days ago

    Petaling Jaya, Selangor, Malaysia Strategix Asia Full time

    Direct message the job poster from Strategix AsiaSME M&A Expert in Asia | Facilitating Profitable Deals | Partnering with Consultants, Lawyers, and AdvisorsCompany DescriptionStrategix Asia is Singapore's leading consultancy for SME mergers and acquisitions. The company offers tailored end-to-end solutions to maximize enterprise value and ensure seamless...

  • Insurance Claims Expert

    3 days ago

    Petaling Jaya, Selangor, Malaysia QBE Insurance Group Full time

    As a Claims Processing Analyst, you will be responsible for providing technical support to the team and assistance to the team leader by being the subject matter expert on the process he/she is handling.About this Role:This is a key position within our organisation that requires a skilled individual to assist with day-to-day claims management from different...

  • Insurance Claims Analyst

    3 days ago

    Petaling Jaya, Selangor, Malaysia Sperton Global AS Full time

    About Sperton Global ASWe are a leading provider of healthcare services, dedicated to delivering exceptional patient care and innovative solutions. Our team is passionate about making a difference in people's lives, and we're looking for like-minded individuals to join us.Claims Executive RoleProcess healthcare claims accurately and efficiently.Verify claim...

  • Asia M&A Specialist

    2 days ago

    Petaling Jaya, Selangor, Malaysia Strategix Asia Full time

    SME Mergers and Acquisitions ExpertiseWe specialize in crafting tailored end-to-end solutions that maximize enterprise value and ensure seamless transactions.Our RoleWe are seeking a skilled Finance Analyst to join our team at Strategix Asia. This is a full-time remote opportunity where you will be responsible for financial planning, data analysis, preparing...

  • Claims Management Expert

    3 days ago

    Petaling Jaya, Selangor, Malaysia Grab Full time

    Company OverviewGrab is a leading technology company in Southeast Asia, dedicated to empowering everyone with the freedom to live more conveniently and economically. Our mission is to drive Southeast Asia forward by delivering innovative transportation, payments, and financial services to over 620 million people.Job SummaryWe are seeking an experienced...

  • Claims Processing Specialist

    6 hours ago

    Subang Jaya, Selangor, Malaysia HealthMetrics Full time

    Job SummaryWe are looking for a dedicated Claims Specialist to join our team at HealthMetrics. In this role, you will handle claims-related tasks, provide excellent customer service, and contribute to the overall success of the company.Key DutiesProcess claims accurately and efficiently.Communicate with customers, colleagues, and external parties.Maintain...

  • Business Process Analyst

    5 days ago

    Petaling Jaya, Selangor, Malaysia Skribble Me Malaysia Sdn Bhd Full time

    Job DescriptionWe are seeking a skilled Business Process Analyst to join our team at Skribble Me Malaysia Sdn Bhd. As a Business Process Analyst, you will play a crucial role in analyzing and improving business processes to increase efficiency and productivity.The ideal candidate will have a strong understanding of business analysis principles and...

  • Data Analyst for SMEs

    2 days ago

    Petaling Jaya, Selangor, Malaysia Strategix Asia Full time

    About the RoleThis is an exciting opportunity to join Strategix Asia as a Finance Analyst. As a key member of our team, you will be responsible for financial planning, data analysis, and financial reporting.Key ResponsibilitiesFinancial Planning: Develop and maintain comprehensive financial plans.Data Analysis: Analyze financial data to inform business...

  • Claims Professional

    2 days ago

    Petaling Jaya, Selangor, Malaysia TIME's group Full time

    Job OverviewThe Senior or Claims Executive plays a pivotal role in evaluating insurance claims, ensuring their validity and determining appropriate compensation.This crucial position contributes to the company's financial stability and reputation by providing fair and accurate claim assessments. Additionally, it fosters customer satisfaction through a smooth...

  • Trade Process Analyst

    3 days ago

    Petaling Jaya, Selangor, Malaysia Suntory Holdings Limited Full time

    Suntory Beverage and Food Malaysia is committed to realizing its vision of becoming a world-leading next-generation global beverage company.Job DescriptionThis role assists the Trade Claim Senior Executive in commercial functions by providing control over the trade spend process and analysis.Key ResponsibilitiesWe check, verify, and approve trade spend...

  • Medical Claims Analyst

    6 hours ago

    Subang Jaya, Selangor, Malaysia HealthMetrics Full time

    Job DescriptionThe role of a Claims Specialist at HealthMetrics involves processing all submissions within the turnaround time, clarifying information, and providing solutions or alternatives to members, corporates, and hospitals.Key ResponsibilitiesProvide expertise by reviewing, researching, investigating, and processing claims.Process Guarantee Letters...

  • Automation Process Analyst

    1 day ago

    Petaling Jaya, Selangor, Malaysia EPF Malaysia Full time

    Job OverviewWe are seeking a highly skilled Automation Process Analyst to join our team. In this role, you will be responsible for analyzing and improving business processes to optimize efficiency and reduce costs.Key Responsibilities:Analyze existing business processes to identify areas for improvementDevelop and implement process improvements using...

  • Healthcare Claims Examiner

    3 days ago

    Petaling Jaya, Selangor, Malaysia Sperton Global AS Full time

    Job SummarySperton Global AS seeks a highly skilled Claims Executive to join our team. As a Claims Executive, you will be responsible for processing healthcare claims accurately and efficiently, while ensuring compliance with company policies and healthcare regulations.Key ResponsibilitiesReview and process claims submissions, verifying accuracy and...

  • Junior Claims Executive

    3 days ago

    Petaling Jaya, Selangor, Malaysia Sperton Global AS Full time

    Location: OUG Parklane, MalaysiaJob Titles: Junior Claims Executive / Senior Claims ExecutiveJob SummaryAs a Claims Executive at, you will play a vital role in processing healthcare claims accurately and efficiently. You will ensure all claims are handled in compliance with company policies and healthcare regulations, liaise with healthcare providers and...