Technical Applications

1 day ago

Kuala Lumpur, Kuala Lumpur, Malaysia Femilife Sdn Bhd Full time
Technical Applications & Distributor Business Manager

Femilife is a leading and trusted distributor of HPV testing and cutting-edge medical diagnostic products, dedicated to advancing healthcare solutions across the region. With a strong commitment to improving patient outcomes and promoting preventive care, we specialize in providing high-quality, reliable, and innovative diagnostic tools that empower healthcare professionals and institutions to make informed decisions.

At Femilife, we believe that early detection and accurate diagnostics are the cornerstones of effective healthcare. Our product portfolio is carefully curated to meet the evolving needs of the medical community, with a particular focus on women's health and infectious disease diagnostics. By partnering with globally renowned manufacturers and leveraging the latest advancements in medical technology, we ensure that our clients have access to the most effective and efficient diagnostic solutions available.

What sets us apart is our unwavering dedication to collaboration and excellence. We work closely with healthcare professionals, laboratories, and institutions to understand their unique challenges and provide tailored solutions that drive better patient care. Our team of experienced professionals is passionate about delivering exceptional service, technical support, and training to ensure seamless integration and optimal utilization of our products.

As a forward-thinking company, Femilife is committed to staying at the forefront of medical innovation. We continuously invest in research, education, and partnerships to bring the latest advancements in diagnostic technology to the communities we serve. Our mission is not only to distribute products but also to contribute to the broader goal of improving public health outcomes through early detection, prevention, and education.

Position Overview

We are seeking a Technical Applications & Distributor Business Manager who will play a critical role in driving sales growth through effective distributor management and providing comprehensive technical support for our medical device products. This position requires a blend of business acumen, technical expertise, and strong communication skills to ensure distributor success and customer satisfaction within the designated territory.

Key Responsibilities

  1. Develop and implement strategic plans to achieve sales targets through distributor networks.
  2. Identify, recruit, and onboard new distributors, ensuring alignment with company objectives.
  3. Establish and maintain strong relationships with key distributor personnel, providing ongoing support and guidance.
  4. Monitor distributor performance, analyze sales data, and implement corrective actions as needed.
  5. Conduct regular business reviews with distributors to assess performance and identify growth opportunities.
  6. Develop and execute joint sales and marketing initiatives with distributors.
  7. Forecast sales and manage inventory levels to ensure product availability.

Technical Support & Training:

  1. Provide expert technical support to distributors and end-users (hospitals, labs, clinics) on product applications, troubleshooting, and maintenance.
  2. Develop and deliver comprehensive training programs for distributor sales and technical teams.
  3. Conduct product demonstrations and clinical applications training for healthcare professionals.
  4. Resolve complex technical issues and escalate to internal support teams as necessary.
  5. Stay up-to-date on product updates, technical advancements, and industry best practices.
  6. Act as a technical liaison between distributors, customers, and internal departments.
  7. Provide onsite technical support and equipment maintenance when needed.

Market Analysis & Reporting:

  1. Conduct market research and competitive analysis to identify trends and opportunities.
  2. Prepare regular reports on sales performance, distributor activities, and technical support metrics.
  3. Provide feedback to product development and marketing teams on customer needs and market requirements.
  4. Maintain accurate records of distributor activities, customer interactions, and technical support cases.

Qualifications & Requirements

  1. Bachelor's degree in biomedical sciences, biochemistry, microbiology, medical technology, or a related field.
  2. Minimum of 2 years of experience in medical diagnostics, technical support, or business development.
  3. Strong understanding of medical diagnostics, laboratory equipment, and infectious disease testing.
  4. Excellent communication and presentation skills in English, Malay, and Mandarin.
  5. Self-motivated, detail-oriented, and able to work both independently and within a team.
  6. Strong problem-solving skills and the ability to provide technical solutions to clients.
  7. Willingness to travel within the assigned territory to support clients and business operations.

Why Join Femilife?

For candidates seeking a dynamic and purpose-driven career, Femilife offers a unique opportunity to be part of a company that is making a tangible impact on healthcare. We value innovation, integrity, and collaboration, and we are looking for talented individuals who share our passion for advancing medical diagnostics and improving lives.

At Femilife, you will be part of a supportive and inclusive work environment that encourages professional growth, creativity, and leadership. We offer competitive benefits, ongoing training, and the chance to work alongside industry experts who are shaping the future of healthcare. Whether you are an experienced professional or an ambitious newcomer, Femilife provides the platform to grow your career while contributing to a meaningful cause.

Join us in our mission to transform healthcare through innovation, collaboration, and excellence. Together, we can make a difference—one diagnosis at a time.

#Femilife: Your Partner in Advancing Healthcare Solutions.

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