Application Support Expert

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Full time

Cognizant, a leading IT services company, is seeking a skilled Application Production Support Specialist to ensure the smooth operation of mission-critical applications and systems. The ideal candidate will have strong troubleshooting and problem-solving skills, as well as experience with ticketing systems and incident management tools.

Key Responsibilities:

  1. Monitor application performance and resolve production incidents in a timely manner.
  2. Analyze, diagnose, and troubleshoot application issues, including user-reported problems, performance bottlenecks, and system failures.
  3. Collaborate with internal teams to monitor, maintain, and improve the performance of production applications.

Requirements

  1. Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
  2. 2+ years of experience in application support or IT operations, with a focus on production support and total relevant working experiences not less than 5 years.
  3. Experience with SQL for database querying, analysis, and debugging.
  4. Excellent communication skills and ability to work effectively with technical and non-technical users.


  • Kuala Lumpur, Kuala Lumpur, Malaysia Upscale Sdn Bhd Full time

    About the PositionWe are seeking an experienced IT Application Support Expert to join our team at Upscale Sdn Bhd.The successful candidate will have a strong background in Pega application development, with expertise in creating flows, defining rules, and developing templates, streams, data pages, activities, and UIs in PRPC.They will also have excellent...


  • Kuala Lumpur, Kuala Lumpur, Malaysia JOB EXPERT GROUP Full time

    At JOB EXPERT GROUP, we are seeking a skilled Application Developer to join our team. As a key member of our development team, you will participate in the deployment of systems, including user requirement scoping, design, coding, testing, and implementation.Key ResponsibilitiesParticipate in the deployment of systems, including user requirement scoping,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Businesslist Full time

    Job OverviewAt Businesslist, we are seeking a skilled Technical Service Expert to join our team. As a key member of our organization, you will be responsible for providing expert technical support and guidance to internal teams and vendors.ResponsibilitiesIncident Management: Collaborate with vendors to identify root causes and implement long-term solutions...


  • Kuala Lumpur, Kuala Lumpur, Malaysia BASSnet Full time

    BASSnet is a renowned IT services and consulting company, committed to delivering cutting-edge solutions to the maritime industry.About UsWe are currently seeking an experienced Support Lead to join our team. This is an exciting opportunity to lead our support function and work closely with our customers and stakeholders to deliver exceptional results.The...


  • Kuala Lumpur, Kuala Lumpur, Malaysia JOB EXPERT GROUP Full time

    At JOB EXPERT GROUP, we are seeking a dedicated Customer Support Champion to join our team. As a key member of our Client Services group, this role will be responsible for delivering exceptional customer support through various channels.About the Role:This position requires a strong focus on client satisfaction, with a passion for delivering outstanding...

  • Tech Support Expert

    4 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Hiredly X Full time

    Hiredly X is hiring a Tech Support Expert who can travel overseas and troubleshoot systems remotely. This role requires onsite installation and maintenance of software applications for customers.ResponsibilitiesInstall software applications for customers and provide technical support.Train clients on product features and prepare documentation on software...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Addex Sdn Bhd Full time

    About UsAddex Sdn Bhd is a dynamic and forward-thinking organization committed to revolutionizing the consulting industry. With a talented team of experts based in Kuala Lumpur, we offer innovative solutions tailored to meet the evolving needs of our clients. Our dedication to excellence and passion for delivering exceptional results set us apart as a leader...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Reading Full time

    Account Support Expert - English (4.5k)The Account Support Expert plays a vital role in ensuring the success of our clients by providing expert support and guidance throughout their journey with our company.This individual will serve as the primary point of contact for clients, responding to inquiries, resolving issues, and identifying opportunities to...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Hiredly X Full time

    In this Application Design and Development Expert role at Hiredly X, you will play a crucial part in shaping the company's digital presence. Your responsibilities will include designing and developing applications, collaborating with the team, and communicating effectively with stakeholders.Key ResponsibilitiesDesign and develop applications that meet...


  • Kuala Lumpur, Kuala Lumpur, Malaysia ACCA Careers Full time

    About the Job:We are looking for highly skilled and motivated individuals to join our team as Audit Support Experts. As an Audit Support Expert, you will provide technical expertise and support to our audit team.Your responsibilities will include assisting other team members with the completion of audit assignments, supporting the planning, execution, and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia SummitNext Full time

    Support Services ExpertWe're seeking a skilled Support Services Expert to join our support team. As a key member of our team, you will provide exceptional customer service and resolve issues in a timely and professional manner.About the RoleYour main responsibilities will include:Responding to customer inquiries via live chat, phone call, and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia TENTACLE SSO SDN BHD Full time

    Senior Recruitment Consultant | International RecruitmentExperience: 2+ YearsDegree holder with Computer Science, Engineering, or related technology discipline2+ years' solid experience in application support or application developmentKnowledge in SQL and Unix/Linux shell scriptingSolid know-how in supporting .NET or Java applicationsGood knowledge in...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Hyva Full time

    About YouTo be successful in this role, you will have the following skills and qualifications:Proven experience: In Application Support, Technical Support, or Helpdesk rolesHands-on knowledge: And experience with a major ERP solution (preferably InforLN)Understanding of ERP systems: And their application in a global business environmentHigh accuracy level:...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Flippa Full time

    We are seeking a Technical Support Expert to join our team. In this role, you will be responsible for providing technical support and solution engineering services to our customers.Company OverviewWe are a global-leading Content Delivery Network and Edge Service provider with over 20 years of experience. We deliver fully integrated cloud and edge computing...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Hytechc Full time

    Frontline Support ExpertWe are seeking a seasoned Frontline Support Expert to join our team at Hytech. In this role, you will serve as the primary point of contact for our customers, providing timely and effective solutions to their queries and concerns.Your expertise will enable you to navigate complex customer issues with ease, leveraging your strong...


  • Kuala Lumpur, Kuala Lumpur, Malaysia SG Support Full time

    At SG Support, we are committed to driving strategic success and growth through our charity partnerships. We are seeking a Business Development Consultant to join our team and lead our fundraising efforts.Key Responsibilities:Develop and implement business development strategies aligned with charity partner goals and objectives.Manage a portfolio of charity...


  • Kuala Lumpur, Kuala Lumpur, Malaysia SPERTON Malaysia - Where Great People Meet Full time

    Job OverviewAt SPERTON Malaysia, we are seeking a highly skilled Application Production Support professional to join our team. As an integral part of our IT department, you will be responsible for the end-to-end software development and support for all work transitioned from Group (focus on L3 production fixes).This includes analysis and design to...


  • Kuala Lumpur, Kuala Lumpur, Malaysia SG Support Full time

    SG Support is seeking a talented Fundraising Expert Lead to join our team. As a key member of our charity partnership team, you will be responsible for driving strategic success and growth through data-driven fundraising strategies.Responsibilities:Develop and implement data-driven fundraising strategies aligned with charity partner goals and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia IPC Systems Full time

    Job Title: Technology Support ExpertThis role involves providing expert technical support to our clients, resolving complex issues, and implementing standard changes. If you have a strong background in IT and excellent communication skills, we encourage you to apply.About the Role:Customer EngagementTo engage with customers to understand their needs and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia SWIFT Full time

    We are seeking a highly skilled Technical Support Expert to join our Centre of Expertise team. As a Technical Support Expert, you will be responsible for supporting the AU-NPP solution and Alliance Access, resolving complex customer technical problems, and identifying areas of improvement in products, support tools, or documentation.Your key responsibilities...