Frontline Support Expert
2 days ago
We are seeking a seasoned Frontline Support Expert to join our team at Hytech. In this role, you will serve as the primary point of contact for our customers, providing timely and effective solutions to their queries and concerns.
Your expertise will enable you to navigate complex customer issues with ease, leveraging your strong problem-solving skills to deliver exceptional outcomes.
We value creativity, adaptability, and a willingness to learn in our employees. Our collaborative culture encourages open communication, mutual respect, and trust among team members.
Key Responsibilities:
- Provide expert-level support to customers through various channels.
- Analyze complex customer issues and develop effective solutions.
- Communicate technical information in a clear and concise manner.
- Document customer interactions and feedback for quality improvement purposes.
- Collaborate with internal stakeholders to resolve cross-functional issues.
Requirements:
- Tertiary education or above.
- Proven experience in frontline support roles.
- Exceptional problem-solving and analytical skills.
- Fluent English and Japanese (N1 level) with advanced written and verbal communication skills.
- A proactive approach to continuous learning and self-improvement.
Benefits:
- Competitive remuneration package (basic salary + performance-based bonus).
- Opportunities for career advancement and skill development.
- A dynamic and supportive work environment.
- Regular team-building activities and social events.
-
Frontline Support Expert
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Affingroup Full timeAbout Affin GroupAffin Group is a leading financial services provider in Malaysia, committed to delivering innovative banking solutions to its customers.Job DescriptionYou will work closely with customers to understand their financial needs and provide tailored solutions to meet those needs.You will be responsible for achieving sales targets, managing daily...
-
Frontline Support Specialist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia RENN Asia Wellness Full timeWe are looking for a highly motivated Frontline Support Specialist to join our team at RENN Asia Wellness. As a key member of our team, you will be responsible for delivering exceptional customer service and supporting the daily operations of our wellness centre.Key ResponsibilitiesProvide excellent customer service to create a positive experience for all...
-
Customer Support Champion
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia JOB EXPERT GROUP Full timeAt JOB EXPERT GROUP, we are seeking a dedicated Customer Support Champion to join our team. As a key member of our Client Services group, this role will be responsible for delivering exceptional customer support through various channels.About the Role:This position requires a strong focus on client satisfaction, with a passion for delivering outstanding...
-
Frontline Healthcare Staff Position
7 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia KL INTERNATIONAL DENTAL CENTRE Full timeKL INTERNATIONAL DENTAL CENTRE is seeking a Frontline Healthcare Staff to join our team.Key ResponsibilitiesDelivering exceptional patient care and support.Managing patient records and providing detailed information about treatments.Handling patient payments and administrative tasks.Supporting front-line services to patients.Preparing and managing dental...
-
Banking Sustainability Expert
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia SME Bank Malaysia Full timeSustainability Technical SupportThe role of Sustainability Technical Support is critical to our operations at SME Bank Malaysia.The successful candidate will be responsible for providing technical support and guidance on sustainability-related financing to frontliners and other relevant staff, addressing environmental and social risks and opportunities while...
-
Fund Information Support Officer
8 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Public Mutual Berhad Full timeWe are seeking a Fund Information Support Officer to join our team at Public Mutual Berhad. As a key member of our fund information support team, you will be responsible for providing support to frontliners with fund information queries.You will conduct research on new funds and distribution channels, both in the domestic and overseas markets. Your...
-
Audit Support Experts
23 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia ACCA Careers Full timeAbout the Job:We are looking for highly skilled and motivated individuals to join our team as Audit Support Experts. As an Audit Support Expert, you will provide technical expertise and support to our audit team.Your responsibilities will include assisting other team members with the completion of audit assignments, supporting the planning, execution, and...
-
Support Services Expert
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia SummitNext Full timeSupport Services ExpertWe're seeking a skilled Support Services Expert to join our support team. As a key member of our team, you will provide exceptional customer service and resolve issues in a timely and professional manner.About the RoleYour main responsibilities will include:Responding to customer inquiries via live chat, phone call, and...
-
Fundraising Expert Lead
23 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia SG Support Full timeAt SG Support, we are committed to driving strategic success and growth through our charity partnerships. We are seeking a Business Development Consultant to join our team and lead our fundraising efforts.Key Responsibilities:Develop and implement business development strategies aligned with charity partner goals and objectives.Manage a portfolio of charity...
-
Technology Support Expert
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia IPC Systems Full timeJob Title: Technology Support ExpertThis role involves providing expert technical support to our clients, resolving complex issues, and implementing standard changes. If you have a strong background in IT and excellent communication skills, we encourage you to apply.About the Role:Customer EngagementTo engage with customers to understand their needs and...
-
Strategic Partnership Manager
23 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia SG Support Full timeSG Support is seeking a talented Fundraising Expert Lead to join our team. As a key member of our charity partnership team, you will be responsible for driving strategic success and growth through data-driven fundraising strategies.Responsibilities:Develop and implement data-driven fundraising strategies aligned with charity partner goals and...
-
Customer Support Specialist
6 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Bybit Full timeSenior Customer Service P2P SpecialistWe are seeking a highly skilled and experienced Senior Customer Service P2P Specialist to join our team at Bybit. As a key member of our customer support team, you will be responsible for providing exceptional customer service and ensuring that all customer interactions are handled professionally and efficiently.The...
-
Client Support Expert
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Addex Sdn Bhd Full timeAbout UsAddex Sdn Bhd is a dynamic and forward-thinking organization committed to revolutionizing the consulting industry. With a talented team of experts based in Kuala Lumpur, we offer innovative solutions tailored to meet the evolving needs of our clients. Our dedication to excellence and passion for delivering exceptional results set us apart as a leader...
-
Enterprise Workplace Support Expert
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia UOB Full timeJob SummaryWe are seeking an Enterprise Workplace Support Expert to join our Technology and Operations team at UOB. The successful candidate will be responsible for managing and supporting M365 collaboration tools, including Exchange (on-premise, hybrid, and online), and various workplace enterprise tools.The ideal candidate will have expert-level knowledge...
-
Frontline Support Professional
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full timeAs an Assistant Manager, Complaints Management, you will play a critical role in ensuring that customers receive exceptional service and that complaints are resolved efficiently.The key responsibilities of this role include:Resolving complex complaints and enquiries involving legal, reputational and/or compliance matters, including those lodged at regulatory...
-
Product Support Expert
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Solar Turbines Full timeAbout This RoleThis position requires a strong understanding of our products and services.As a Fleet Engineer, you'll provide expert support to our customers and work closely with our sales team to identify new opportunities.Your Key StrengthsStrong technical knowledge of our productsExcellent communication and interpersonal skillsAbility to work in a...
-
Tech Support Expert
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hiredly X Full timeHiredly X is hiring a Tech Support Expert who can travel overseas and troubleshoot systems remotely. This role requires onsite installation and maintenance of software applications for customers.ResponsibilitiesInstall software applications for customers and provide technical support.Train clients on product features and prepare documentation on software...
-
Customer Support Associate
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Bybit Full timeBybit Job DescriptionWe are Bybit, a leading global cryptocurrency exchange established in 2018. Our mission is to provide a professional, smart, and intuitive trading experience.Key Responsibilities:Assist clients with inquiries via live chat or email, ensuring an excellent customer service experience.Be well-equipped with our platform/product, including...
-
Client Experience Manager
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia JOB EXPERT GROUP Full timeWe're seeking a talented Client Experience Manager to join our team at JOB EXPERT GROUP. In this role, you'll be responsible for managing client interactions, ensuring seamless support and issue resolution.About the Job:This position requires a strong focus on client satisfaction, with a passion for delivering exceptional service and support. The ideal...
-
Customer Support Expert
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Mico World Limited Full timeRole SummaryWe are seeking a highly skilled Customer Support Expert to join our team. As a key member of our customer service department, you will be responsible for providing exceptional user support, addressing user queries and concerns, and resolving issues efficiently.This is an exciting opportunity for individuals who are passionate about delivering...