Affinwrkfz Relationship Manager

3 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Affingroup Full time

AFFIN Group WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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Responsibilities
  1. Develop and execute strategies to acquire new payroll accounts from corporate clients and SMEs.
  2. Manage and deepen relationships with existing payroll clients, ensuring retention and satisfaction.
  3. Identify and understand client needs to recommend appropriate payroll and deposit solutions.
  4. Drive deposit growth by promoting payroll accounts and cross-selling related products and services, such as personal loans, credit cards, and employee financial planning solutions.
  5. Collaborate with internal teams to offer comprehensive solutions tailored to the payroll segment.
  6. Ensure a seamless onboarding process for new payroll clients, including employee enrollment and account setup.
  7. Provide personalized support and conduct regular client engagement activities to strengthen relationships.
  8. Stay informed about payroll trends, regulatory requirements, and competitor offerings.
  9. Provide insights and recommendations to improve the bank's payroll product offerings and client experience.
  10. Monitor and track the performance of payroll accounts to ensure deposit growth and client retention targets are met.
  11. Prepare and present regular reports on payroll segment performance to management.
Seniority level

Entry level

Employment type

Full-time

Job function

Sales and Business Development

Industries

Banking

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