Telesales Agent

2 weeks ago

Johor Bahru, Johor, Malaysia Cartrack Full time
About the job Telesales Agent (Johor Bahru)

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Telesales Agent to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Responsibilities:

  • Make outbound calls or cold calls in order to sell products.
  • Receive inbound calls from clients / prospective clients that are interested.
  • Uphold the quality of the sales by providing the clients with all the relevant and adequate information.
  • Upsell clients to larger products and more extensive packages.
  • Maintain a list of potential leads and follow up with those clients by making subsequent sales pitches.
  • Gather information by enquiring effectively and listening attentively.
  • Build an instant rapport through effective communication.
  • Assist Sales Relationship Managers with arranging appointments / meetings with clients when necessary.

Requirements:

  • At least 1 year experience in Telesales / Telemarketing.
  • Passion to meet sales targets and hunger for sales.
  • Have a strong desire to earn a good income.
  • Excellent communication and presentation skills, negotiation skills to deal with customers.
  • Ideally, you should be a good communicator who can be persuasive with customers.
  • Ability to communicate in both Bahasa Malaysia and English as this candidate will be engaging with clients.
  • Able to converse in Mandarin would be a plus.
  • Possess minimum education level in SPM and above.
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