Sales Order Administrator

5 days ago

Ipoh, Perak, Malaysia Coherent Corp. Full time
Primary Responsibilities
  • Reconcile and audit orders to customer contracts / purchase orders.
  • Ensure orders and change orders are booked in accordance with Coherent's global bookings, SOX and revenue policies.
  • Review sales order packets for completeness and accuracy.
  • Enter and Book orders in the global Oracle ERP System including service contracts.
  • Work closely with Finance, Planning, Manufacturing Operations and Shipping to ensure terms and conditions are properly met.
  • Interface with customers, Sales and other departments to address and resolve issues related to bookings and customer satisfaction.
  • Ensure on-time bookings.
  • Provide timely order status and tracking information to internal and external customers.
  • Work with key account Sales and Services engineers on all levels of support for external customers.
  • Manage and resolve backlog issues including order hold release, product configuration issues, item number discrepancies and purchase order requirements.
  • Provide month-end and quarter-end support as needed to achieve corporate goals.
  • Participate in projects and goals to support Department and Corporate goals.
  • Process post-sale service orders and RMAs for replacements and depot repair orders via the Oracle CRM system.
  • Process and coordinate internal product purchases and transaction management for fulfillment of indirect sales through our China distribution inventory.
  • Communicate and coordinate shipments and deliveries with our international and domestic freight forwarders.
Qualifications / Requirements
  • BA/BS with 3 – 5 years experience in an Order Management Environment with increasing levels of responsibility.
  • Good written and oral communication skills - Must effectively communicate with all levels of internal and external personnel.
  • Customer focused.
  • Exceptional Team Player.
  • Detail Oriented and Organized.
  • Exudes a professional presence and position.
  • Understanding of Defense business and ITAR a plus.
  • Experience with MS Office (Word, Excel).
  • Oracle R12 Order Management, Customer Master, and Install Base experience a plus.
  • Salesforce.com experience a plus.
Culture Commitment

Ensure adherence to company's values (ICARE) in all aspects of your position at Coherent Corp.:

  • Integrity – Create an Environment of Trust
  • Collaboration – Innovate Through the Sharing of Ideas
  • Accountability – Own the Process and the Outcome
  • Respect – Recognize the Value in Everyone
  • Enthusiasm – Find a Sense of Purpose in Work

Coherent Corp. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

About Us

Coherent is a global leader in lasers, engineered materials and networking components. We are a vertically integrated manufacturing company that develops innovative products for diversified applications in the industrial, optical communications, military, life sciences, semiconductor equipment, and consumer markets. Coherent provides a comprehensive career development platform within an environment that challenges employees to perform at their best, while rewarding excellence and hard work through a competitive compensation program. It's an exciting opportunity to work for a company that offers stability, longevity and growth. Come Join Us

Note to recruiters and employment agencies:

We will not pay for unsolicited resumes from recruiters and employment agencies unless we have a signed agreement and have required assistance, in writing, for a specific opening.

About The Team

Coherent Malaysia (formerly known as II-VI Incorporated) began operations in 2001 through the incorporation of Finisar Malaysia with 300 headcounts, now employs over 3000 employees. Ipoh's assembly and test site for optical components, transceivers, and wavelength management equipment, remains committed to the expansion of Coherent Corporation, accelerated by the growth of next generation products to meet the increasing demands for network bandwidth and data storage.

Coherent provides a comprehensive career development platform within an environment that challenges employees to perform at their best, while rewarding excellence and hard work through a competitive compensation program. It's an exciting opportunity to work for a company that offers stability, longevity and growth. Come Join Us

#J-18808-Ljbffr

  • Sales Order Administrator

    2 weeks ago

    Ipoh, Perak, Malaysia II-VI UK, Ltd. Full time

    • Reconcile and audit orders to customer contracts / purchase orders.• Ensure orders and change orders are booked in accordance with Coherent's global bookings, SOX and revenue policies.• Review sales order packets for completeness and accuracy.• Enter and Book orders in the global Oracle ERP System including service contracts.• Work closely with...

  • Sales Order Operations Specialist

    4 days ago

    Ipoh, Perak, Malaysia Coherent Corp. Full time

    Job OverviewCoherent Corp. is a global leader in lasers, engineered materials and networking components. We are seeking an experienced Sales Order Administrator to join our team in Malaysia.

  • Service Order Administrator

    5 days ago

    Ipoh, Perak, Malaysia Coherent Corp. Full time

    Primary ResponsibilitiesResponsible for managing post sales activities related to processing RMA's service requests, and service billings.Verify customer and order information for correctness, checking it against previously obtained information as necessary.Manage Install base updates for customer assets.Perform customer master maintenance – supporting new...

  • Inside Sales Administrator

    2 weeks ago

    Ipoh, Perak, Malaysia Agensi Pekerjaan ProTalent Sdn Bhd Full time

    Accurately book orders in Oracle, ensuring compliance with audit and revenue policies.Coordinate and resolve shipment issues, understanding incoterms.Liaise with various internal teams (Sales, Marketing, Planning, etc.).Provide sales support and handle customer communications professionally.Manage backlog issues and review hub inventories.Support month-end...

  • Order Management Specialist

    5 days ago

    Ipoh, Perak, Malaysia II-VI UK, Ltd. Full time

    Career Opportunity: II-VI UK, Ltd. is looking for a skilled Sales Support Analyst to join our team. The successful candidate will provide sales support to Global RSM / KAM and to Sales Representatives.Job Description:Provide sales support to Global RSM / KAM and to Sales Representatives.Review hub inventories and aging. Constantly liaise with customers for...

  • Customer Service Representative

    2 days ago

    Ipoh, Perak, Malaysia Coherent Corp. Full time

    Company OverviewCoherent Corp. is a global leader in lasers, engineered materials, and networking components. Our company is committed to innovation and excellence, providing a comprehensive career development platform for our employees.Job DescriptionThe Inside Sales Analyst will play a crucial role in supporting the sales team by managing orders,...

  • Order Management and Customer Support Specialist

    4 days ago

    Ipoh, Perak, Malaysia Coherent Corp. Full time

    Job SummaryWe are seeking an experienced Order Management and Customer Support Specialist to join our team at Coherent Corp. This role will be responsible for managing post-sales activities, processing service requests, and ensuring timely order fulfillment.Main ResponsibilitiesPost-Sales Activities: Manage RMA's, service requests, and service billings in a...

  • Administration Assistant

    1 week ago

    Ipoh, Perak, Malaysia Perodua Full time

    ResponsibilitiesTo assist Executives in daily administrative related duties such as processing customer's orderTo prepare documents, invoices, reports, filing and key in dataTo assist in providing excellent customer serviceTo attend telephone inquiriesCollecting payment & invoicingCompiling data and summarizing reports to be submitted to HQAdministration and...

  • Inside Sales Representative

    5 days ago

    Ipoh, Perak, Malaysia Coherent Corp. Full time

    Job ResponsibilitiesOrder booking accurately in Oracle to meet audit requirements and revenue policies.Coordinate shipments and resolve shipment issues where applicable with a good understanding of incoterms.Liaison and work closely with Sales, Marketing, Planning, Production, Finance, Shipping, Logistics, and RMA.Provide sales support to Global RSM / KAM...

  • Sales Support Analyst

    5 days ago

    Ipoh, Perak, Malaysia II-VI UK, Ltd. Full time

    Job Summary: We are seeking a dedicated Customer Service Liaison to join our team. As a key member of our customer service team, you will be responsible for providing sales support to Global RSM / KAM and to Sales Representatives.Key Responsibilities:Provide sales support to Global RSM / KAM and to Sales Representatives.Review hub inventories and aging....

  • Administrative Services Coordinator

    5 days ago

    Ipoh, Perak, Malaysia Schlatter Full time

    Join our team as an Administrative Services Coordinator and take on a key role in supporting the smooth operation of our office and finance functions.Responsibilities include:Finance / Accounting / ControllingBudgetingAccounting and ControllingMonthly reporting to Headquarters in Switzerland in accordance with Group Accounting and Reporting ManualHuman...

  • Business Administrator

    5 days ago

    Ipoh, Perak, Malaysia Schlatter Full time

    As part of Schlatter Southeast Asia's administrative team, you will play a crucial role in ensuring the smooth operation of our office and finance functions.Key responsibilities include:Finance / Accounting / ControllingBudgetingAccounting and ControllingMonthly reporting to Headquarters in Switzerland in accordance with Group Accounting and Reporting...

  • Sales and Marketing Coordinator

    5 days ago

    Ipoh, Perak, Malaysia Sirijaya Industries Sdn Bhd Full time

    Company OverviewSirijaya Industries Sdn Bhd is a leading manufacturer of high-quality products. We are committed to providing excellent customer service and building long-term relationships with our clients.Job DescriptionWe are seeking a highly skilled Marketing Clerk to join our team at Sirijaya Industries Sdn Bhd. As a key member of our sales and...

  • Inside Sales Analyst

    5 days ago

    Ipoh, Perak, Malaysia II-VI UK, Ltd. Full time

    Job ResponsibilitiesOrder booking accurately in Oracle to meet audit requirements and revenue policies.Coordinate shipments and resolve shipment issues where applicable with a good understanding of incoterms.Liaison and work closely with Sales, Marketing, Planning, Production, Finance, Shipping, Logistics, and RMA.Provide sales support to Global RSM / KAM...

  • Pre-Sales and Marketing Specialist

    2 days ago

    Ipoh, Perak, Malaysia Sirijaya Industries Sdn Bhd Full time

    About the Role:We are seeking a highly motivated and organized individual to join our team as a Sales and Marketing Representative. The successful candidate will be responsible for handling pre-sales and post-sales activities, including generating sales orders, dispatch lists, and quotations.Key Responsibilities:Follow up on delivery arrangements and...

  • Inside Sales Analyst

    2 days ago

    Ipoh, Perak, Malaysia Coherent Corp. Full time

    Job DescriptionDuties and responsibilitiesOrder booking accurately in Oracle to meet audit requirements and revenue policies.Coordinate shipments and resolve shipment issues where applicable with a good understanding of incoterms.Liaison and work closely with Sales, Marketing, Planning, Production, Finance, Shipping, Logistics, and RMA.Provide sales support...

  • Sales Representative

    1 week ago

    Ipoh, Perak, Malaysia DKSH Full time

    Job SummaryThe incumbent works closely with the Sales Manager in managing the Consumer Health channel.General ResponsibilitiesSupport superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources.Implement action plans (e.g. make regular calls/visits, take orders, etc.) to achieve sales targets for...

  • Sales Support Coordinator

    2 days ago

    Ipoh, Perak, Malaysia Coherent Corp. Full time

    Role ResponsibilitiesThe Inside Sales Analyst will be responsible for managing orders, coordinating shipments, and resolving issues. This will involve working closely with the sales team, production, finance, and logistics departments to ensure seamless execution of orders. The analyst will also provide sales support to Global RSM/KAM and Sales...

  • Sales Team Manager

    2 days ago

    Ipoh, Perak, Malaysia SYNERGY ALLIANCE SOLUTIONS SDN. BHD. Full time

    About the PositionWe are seeking a highly motivated and experienced Branch Sales Manager to lead our team and drive business growth. The successful candidate will have a proven track record of achieving sales targets, nurturing client relationships, and developing market strategies.ResponsibilitiesAdministrative Oversight: Oversee administrative functions...

  • Business Development Coordinator

    5 days ago

    Ipoh, Perak, Malaysia II-VI UK, Ltd. Full time

    About the Role: We are seeking a highly skilled Business Development Coordinator to join our team. As a key member of our sales team, you will be responsible for coordinating shipments and resolving shipment issues where applicable with a good understanding of incoterms.Key Responsibilities:Coordinate shipments and resolve shipment issues where applicable...