Sales Executive/Assistant
5 days ago
Responsibilities:
- Collecting customer information, payment methods, and transactions.
- Meeting sales goals by making a minimum number of calls and closing a certain number of sales.
- Memorizing scripts provided by the company.
- Negotiate terms and prices with customers to reach mutually beneficial agreements and successfully close sales.
- Meet or exceed assigned sales targets and contribute to the overall revenue goals of the company.
- Stay informed about market trends, competitors' activities, and industry developments to identify new opportunities.
- Act as a link between clients and the company, ensuring clear communication.
- Follow up on leads, quotations, and payments.
- Provide shipment updates and resolve client concerns or escalate when necessary.
- Maintain well-presented visual merchandise and display.
- Assist and support in-store marketing events.
- Offer in-depth product knowledge to help clients make informed decisions about our innovative tiles and design solutions.
- Negotiate deals to ensure both client satisfaction and company profitability.
- Provide exceptional after-sales support, ensuring customer satisfaction and loyalty.
- Ensure high standard of sales and service levels as required by the bank's standard by providing excellent customer engagement and experience journey.
- Ensure all customer information is acquired, updated, stored, and maintained accurately.
- Meet the requirements of the Sales Quality Standards by minimizing errors and breaches.
- Perform daily operation tasks such as sales reports and stock takes.
- Comply with company policies and standard operating procedures.
- Address customer inquiries and resolve issues in a professional manner.
- Keep up to date with product knowledge and trends in interior design.
- Support store operations and ensure a high level of customer satisfaction.
- Collaborate with warehouse & logistics to coordinate special requests or arrangements needed.
- Communicate daily with our commercial team and ensure teammates are updated on the status of client orders, summarize, compile, and email the required reports.
- Collect competitive information and conduct market surveys and customer analysis.
Qualifications:
- Strong communication skills.
- Proficiency in Microsoft Office.
- Attention to detail.
- Sales experience with a proven track record of meeting sales targets.
- Ability to work well in a team and independently.
- Problem-solving skills and time management abilities.
Note: This position is based online only, with no outdoor work, no traveling, and no cold calling required.
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