Aftermarket Sales Executive

3 days ago

Shah Alam, Selangor, Malaysia AB Volvo Full time

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

Job Summary

We are seeking a highly motivated Aftermarket Sales Executive to drive sales growth and market expansion for our aftermarket parts and services. This role requires a blend of sales expertise, technical knowledge, and marketing acumen to ensure sustained revenue growth and customer satisfaction.

Key Responsibilities:

Sales & Business Development:

  1. Develop and execute sales strategies to achieve revenue targets for aftermarket parts and services.
  2. Identify and engage with potential customers, including existing clients, fleet operators, and distributors.
  3. Responsible for account receivables for the identified area/accounts.
  4. Conduct regular market research to understand customer needs and industry trends.
  5. Build and maintain strong relationships with key accounts to enhance customer retention.
  6. Negotiate pricing, contracts, and terms of sale to maximize profitability.
  7. Prepare and present sales reports, forecasts, and performance metrics to management.

Customer Support & Technical Assistance:

  1. Provide product recommendations and technical support to customers regarding aftermarket parts.
  2. Address customer inquiries and resolve issues related to parts orders, delivery, and warranty claims.
  3. Work closely with service teams to ensure seamless post-sales support and customer satisfaction.

Parts Marketing & Promotion:

  1. Plan and implement marketing campaigns to promote aftermarket parts and accessories.
  2. Develop sales materials, brochures, and digital content to support marketing initiatives.
  3. Coordinate with internal teams to enhance product visibility through exhibitions, trade shows, and digital platforms.
  4. Analyze market data and customer feedback to optimize marketing strategies and product positioning.
  5. Assist in pricing strategy development and competitor benchmarking.
Qualifications & Skills:
  1. Bachelor's degree in Business, Marketing, Engineering, or a related field.
  2. Minimum 2-5 years of experience in aftermarket sales, parts marketing, or a related role.
  3. Strong understanding of automotive, industrial, or heavy equipment aftermarket parts.
  4. Excellent sales, negotiation, and relationship management skills.
  5. Knowledge of digital marketing and CRM tools is an advantage.
  6. Self-motivated, results-driven, and able to work independently.
  7. Willingness to travel for client visits, trade shows, and industry events.

We value your data privacy and therefore do not accept applications via mail.

Who we are and what we believe in

Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.

Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions.

Part of Volvo Group, Volvo Construction Equipment is a global company driven by our purpose to build the world we want to live in. Together we develop and deliver solutions for a cleaner, smarter, and more connected world. By unleashing everyone's full potential, we build a more sustainable future for all our stakeholders. Come join our team and help us build a better tomorrow.

Job Category: Sales & Services

Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead, we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society.

Joining Volvo Group, you will work with some of the world's most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity.

Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect.

If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.

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