Premier Centre Manager, Bayan Baru
2 weeks ago
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In International Wealth and Premier Banking we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers look after their day-to-day finances and manage, protect and grow their wealth. Retail Banking plays a crucial role in executing the International Wealth and Premier Banking strategy, providing strategic advice, frameworks and guidance to markets, that ensure all customer journeys, products and services are sustainable, inclusive and built with customers at the heart.
We are currently seeking an ambitious individual to join our team in the role of Premier Centre Manager working together with colleagues to define, manage and achieve divisional business targets.
Principal Responsibilities:
Reporting to the Branch Manager, the individual will be responsible for strategically planning, leading, organizing and executing all Premier business initiatives to grow customer value and Asset Under Management (AUM) in the domicile branch. The individual is responsible for ensuring that the premier platform has a strong presence in the local market with people capability and process efficiency.
- Responsible for achieving targets and contributing towards the branch's business and bottom line, in line with the bank's wealth management strategy.
- Leads and manages the Premier Sales team effectively to achieve Wealth Management (WEM) targets as well as to enhance sales staff performance and productivity.
- Ability to analyse market, resources and sales staff capability to devise a structured and effective sales plan for execution.
- Responsible for continually monitoring the team's daily/weekly/monthly sales performance against plan, and keeping the branch manager regularly informed of the progress.
- Ensures all the Relationship Managers are utilizing HSBC sales process and applying financial planning concepts when dealing with their portfolio of customers.
- Responsible for championing the Premier proposition through distinguished service and sales initiatives.
- Plays a crucial role in assisting the premier team to develop relationships with targeted top 20 and high net worth customers through frequent contacts.
- Effectively manages the Premier Centre as a one-stop Wealth Management and Premier solutions provider for our customers.
- Responsible for creating a positive staff morale, motivation and actively managing performance of the premier team.
- To maintain HSBC internal control standards and ensure a high standard of operational efficiency.
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