SAP CX Technical Lead, Digital Product

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia DKSH Group Full time
Title: SAP CX Technical Lead, Digital Product

Location: Kuala Lumpur, MY, MY

Global Business Unit: OTH

Job Function: Information Technology

Requisition Number: 172582

Description:

General Responsibilities:

  • Facilitate the implementation of SAP/Hybris Solutions to enhance the customers' business functionality and overall performance.
  • Perform analysis of customer business processes, mapping business requirements and propose end-to-end solutions that are the best fit for the customers, based on SAP's Hybris Platform.
  • Provide expertise on the functional use of SAP Hybris Commerce, its various administrative cockpits, and the SAP Hybris Accelerators.
  • Maximize out-of-the-box capabilities of Hybris platform and propose best-in-class practices to fit the customization gaps in the solution.
  • Provide consultation to client stakeholders and business users in Omni-channel-specific business topics, including product catalogue modelling, inventory management, customer service, B2B customer management, B2B procurement, demand generation, promotion strategy, cross-channel commerce and more.
  • Understand SAP Hybris data structures, facilitate discussions about data models and leverage expertise and experience to anticipate business implications of data modelling decisions and make necessary compromises.
  • Drive the development of the Product/Project Vision and scope and negotiate the right MVS (minimum viable scope), which can deliver value to the customer faster.
  • Drive the development of the Product Backlog and high-level release plans, aligned to the customers' market commitments.
  • Work closely with other SAP innovative Business Solutions internal team members, SAP development teams, external partners and customer teams to ensure success.

Leadership Responsibilities:

  • Provide direction to development teams for custom solution realization and implementation; and participate, as necessary, in design, implementation, testing, documentation, go-live and dev-ops planning and execution.
  • Responsible for ensuring the quality of the solution.
  • Guide and influence team members to accomplish the team's technical and schedule goals.
  • Effective change management on projects by analyzing the impact of any new requirements on the project scope & timelines.

Functional Skills and Knowledge:

  • Excellent knowledge and experience in SAP Commerce Cloud (Hybris) Application Lifecycle Framework, core concepts and commerce concepts, development of extensions and add-ons, SOLR search engine, Spring Framework & Security, Application Servers (Tomcat), Web Servers (Apache), Databases (SQL Server, Oracle, DB2), XML.
  • Experience in SAP Commerce Cloud (Hybris) WCMS, Accelerator, Cockpits, Backoffice, Cron jobs, catalogue, order management, promotions, internationalization, personalization, security concepts, data modelling, integrations, and REST.
  • Strong knowledge and experience with integrations to back-end systems, in particular other systems in the SAP landscape, payment gateway providers, shipping/delivery service providers.
  • Experience of implementing and/or supporting large web-based applications server-based systems/networks, ideally within an external customer-facing and SLA-driven environment.
  • Strong Java/J2EE, JSPs, JavaScript, jQuery, CSS, Bootstrap 3, cloud-based deployment models knowledge and experience.
  • Knowledge on software architecture and multiple project methodologies: waterfall, agile, Scrum, et al.

Work Experience:

  • Lead Role: 5 to 8 Years of SAP CX relevant experience and total 8+ years IT experience.
#J-18808-Ljbffr
  • SAP Technical Lead

    7 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia AIA Digital+ Full time

    About the RoleAIA Digital+ is seeking an experienced SAP Technical Lead to join our team. As a key member of our Basis team, you will be responsible for leading and implementing technical initiatives across our SAP landscape. Your primary focus will be on ensuring the smooth operation of our systems by analyzing and resolving technical issues.In this role,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia TDCX Full time

    Digital CX Solutions Expert">We are looking for a Digital CX Solutions Expert to join our team and help us deliver exceptional customer experiences across various channels. In this role, you will leverage your expertise in digital CX solutions to drive business results, improve customer satisfaction, and contribute to shaping the future of customer...


  • Kuala Lumpur, Kuala Lumpur, Malaysia DKSH Group Full time

    Job Description:SAP CX Technical Lead, Digital ProductWe are seeking an experienced SAP Commerce Cloud (Hybris) lead to join our team in Kuala Lumpur. The successful candidate will be responsible for facilitating the implementation of SAP/Hybris Solutions to enhance customers' business functionality and overall performance.Key Responsibilities:Perform...


  • Kuala Lumpur, Kuala Lumpur, Malaysia DKSH Group Full time

    Company Overview:DKSH Group is a leading market expansion services provider with a focus on Asia Pacific, covering over 35 markets.We provide a wide range of services, including sales, distribution, marketing, and logistics.Our goal is to help businesses succeed in new markets by providing them with the necessary support and resources.Job Summary:Lead the...


  • Kuala Lumpur, Kuala Lumpur, Malaysia SAP Full time

    Digital Innovation AdvisorSAP is looking for a Digital Innovation Advisor to join our team. As a Principal Enterprise Architect, you will drive digital innovation and transformation, leading the development of enterprise architecture models and collaborating with cross-functional teams to deliver solutions that meet customer needs.Your key responsibilities...


  • Kuala Lumpur, Kuala Lumpur, Malaysia SAP SE Full time

    Digital Finance Expert - SAP S/4HANAWe are a leading provider of enterprise software and software-related services. Our mission is to help the world run better and improve people's lives.We are seeking a highly skilled Digital Finance Expert to join our team. As a SAP S/4HANA Finance expert, you will play a key role in delivering high-quality solutions to...

  • SAP HR Specialist

    4 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia SAP SE Full time

    SAP is a leading enterprise software company that enables businesses to innovate and grow. As a SAP HR/SuccessFactors Customer Engagement Principal, you will play a critical role in helping our customers achieve their goals.The ideal candidate will have a deep understanding of SAP HR and SuccessFactors solutions, as well as strong consulting and leadership...


  • Kuala Lumpur, Kuala Lumpur, Malaysia SAP SE Full time

    About the RoleWe are seeking an experienced Senior HR Business Architect to join our SAP SuccessFactors Core HR team. As a key member of our professional services team, you will play a critical role in bringing digital transformation to life for our customers.Your primary responsibility will be to partner with HR leaders on consulting engagements to ensure...


  • Kuala Lumpur, Kuala Lumpur, Malaysia SAP SE Full time

    Drive Global HR Innovation at SAP SESAP empowers you to make a meaningful impact on HR services. As a Strategic SAP SuccessFactors Consultant, you'll collaborate with HR leaders to design and optimize HR processes for large, global enterprises.This role requires 5-8 years of consulting experience, with deep proficiency in implementing SAP SuccessFactors...

  • CX Projects Lead

    3 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Shopee Full time

    Job OverviewWe are seeking an experienced CX Projects Lead to join our operations team at Shopee. This role involves driving strategic initiatives to enhance customer satisfaction and loyalty.Key Responsibilities:Lead cross-functional projects to deliver high-impact customer experience initiatives.Analyze customer feedback and data to identify opportunities...

  • Lead CX Strategist

    4 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Comfort Works Full time

    Job Description: Lead CX StrategistThe ideal candidate will oversee the customer service team and ensure seamless delivery of high-quality customer experiences across all touchpoints. This involves developing and executing comprehensive customer experience strategies, setting clear vision, and ensuring alignment with company objectives and goals.

  • SAP Technical Lead

    14 hours ago


    Kuala Lumpur, Kuala Lumpur, Malaysia PEOPLE PROFILERS Full time

    About PEOPLE PROFILERSPEOPLE PROFILERS is a reputable organization seeking a highly skilled SAP Technical Lead to join our team. As a key member of our IT department, you will be responsible for managing various projects and teams, ensuring the smooth operation of our SAP systems.Key Responsibilities:Work with different Projects and teams (OS/DB migrations,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia TDCX Full time

    As a Global CX Professional, you will play a critical role in delivering positive outcomes for our clients through innovative digital CX solutions. This full-time role is based in Kuala Lumpur and requires a strong understanding of digital marketing principles, web analytics, and communication strategies.The ideal candidate will possess excellent analytical...


  • Kuala Lumpur, Kuala Lumpur, Malaysia SAP SE Full time

    SAP is seeking a talented and experienced professional to fill the position of SAP HR/SuccessFactors Customer Engagement Principal. The ideal candidate will have a strong background in SAP HR and SuccessFactors solutions, as well as excellent consulting and leadership skills.Key responsibilities include:Providing expert guidance and support to our...


  • Kuala Lumpur, Kuala Lumpur, Malaysia SAP SE Full time

    Shape the Future of HR Services at SAP SESAP invites you to join the HR Innovation and Transformation team as an HR Business Architect for Digital Transformation. In this role, you'll collaborate with HR leaders to design and optimize HR processes for large, global enterprises.This role requires 5-8 years of consulting experience, with deep proficiency in...


  • Kuala Lumpur, Kuala Lumpur, Malaysia SAP SE Full time

    About SAPSAP SE is a global leader in enterprise software and software-related services. Our mission is to help companies run better by simplifying processes and making them more efficient.We strive to create an environment where everyone can bring out their best work. This includes being open, transparent, and fair in our interactions with each other and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia SAP Full time

    Business Transformation ExpertSAP is seeking an experienced Business Transformation Expert to join our team. As a Principal Enterprise Architect, you will lead the development of comprehensive enterprise architecture models, driving business transformation and innovation.Your key responsibilities will include:Collaborating with virtual account teams (VAT) as...


  • Kuala Lumpur, Kuala Lumpur, Malaysia AIA Digital+ Full time

    AIA Digital+ is a leader in digital solutions, seeking an experienced Technical Lead Developer to lead solution design activities, develop architecture documentation, and facilitate knowledge transfer. The ideal candidate will have a strong background in MS Dynamics365 and C#, as well as excellent analytical skills and a history of driving large software...


  • Kuala Lumpur, Kuala Lumpur, Malaysia SAP SE Full time

    Company Overview">SAP enables businesses to operate efficiently and use business insight effectively. As a leading provider of enterprise software, we help organizations connect industries, people, and platforms.The company's innovations have positively impacted over 400,000 customers worldwide. Whether it's global industries, people, or platforms, SAP helps...


  • Kuala Lumpur, Kuala Lumpur, Malaysia SAP SE Full time

    Senior HR Business Architect for SAP SuccessFactors Core HR (Cantonese Speaking)At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your...