Junior/Senior Executive, Order Processing

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia Hays Recruiting MY Full time

Your new company

With a strong history in the global market, your new organisation is a leading brand in high-quality products and solutions. They cater to both professional and everyday needs across various sectors. Committed to innovation and sustainability, they invest heavily in R&D to create advanced and stylish solutions. Their focus on quality and customer satisfaction has made them a trusted retail name, serving diverse clients worldwide.

Your new role

As a vital contributor to their operations, you will oversee the entire order cycle for import and export activities across Southeast Asia. Your role will involve close collaboration with internal teams and external partners to ensure timely and accurate delivery. You will handle high volumes of orders, promptly address any shipment issues, and keep customers informed with regular updates. Your primary focus will be on maintaining high customer satisfaction through efficient order processing and proactive problem resolution.

What you'll need to succeed

  1. Experienced in managing the entire order cycle for import and export activities across Southeast Asia, ensuring accurate and timely processing of orders.
  2. Highly proficient in preparing, verifying, and managing comprehensive shipping documents, including bills of lading, commercial invoices, and packing lists.
  3. Experienced in tracking and monitoring shipments to ensure seamless order fulfilment, and adept at coordinating with logistics partners to resolve any discrepancies promptly.
  4. Experience with customs documentation and compliance to ensure smooth international shipping operations.
  5. Well-versed in collaborating with internal teams and external partners to ensure smooth delivery operations and promptly resolve shipment issues.
  6. Capable of operating independently, demonstrating proactive problem-solving skills, and ensuring efficient order processing.

Diversity

At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from diverse backgrounds to apply.

What you'll get in return

This opportunity will serve as an excellent platform to showcase regional knowledge and your ability to manage a fast-evolving business category in a world-leading organisation. Career advancement opportunities are coupled with a competitive remuneration package.

What you need to do now

If this is your next career move, click 'apply now' to submit your CV. *Please be advised only shortlisted candidates will be contacted.

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