Order Processing Associate
3 days ago
At SEEK, we operate leading online employment marketplaces, including Jobstreet and Jobsdb in Asia.
We have been helping people live more fulfilling and productive working lives and assisting organisations succeed for over two decades.
Founded and headquartered in Melbourne, Australia, SEEK has grown into a multinational technology company with thousands of employees and is listed on the Australian Securities Exchange.
Our presence spans multiple countries across Asia. We also have minority investments in employment marketplaces in China, South Korea, and Bangladesh.
We develop innovative data and technology tools to facilitate high-quality matching and improve the reliability of marketplace information.
In recognition of our efforts, SEEK was named one of Australia's Top Ten Places to Work in Technology and a 5-Star Employer of Choice by HRD Asia in recent years.
Job Overview
This entry-level role will allow you to build up your knowledge of order-to-cash processes and the SEEK APAC business. On a day-to-day basis, you will support key functions such as billing, unallocated cash reconciliation, and handling local tax certificates.
- You will work under the guidance of the Order-to-Cash Team Leader and Senior Specialists.
- Your responsibilities will include ensuring accurate invoicing to customers, collecting withholding tax certificates from customers (where necessary), addressing financial queries within specific SLAs, maintaining open communication channels, and supporting continuous improvement initiatives.
Key Responsibilities
- Accurate Invoicing: Ensure timely and accurate invoicing to customers via electronic or paper distribution depending on local legislation.
- Withholding Tax Certificates: Collect withholding tax certificates from customers where applicable.
- Financial Queries: Address and resolve any financial queries lodged within specific Service Level Agreements (SLAs).
- Communication: Maintain open communication channels and keep detailed records of all customer interactions.
Requirements
- Previous experience in Accounts Receivable or Finance roles.
- Degree in Accounting, Finance, or similar qualifications.
- Hands-on working experience with Salesforce, Workday Financials, and Microsoft Great Plains.
- Mandarin and Cantonese language capability.
- Excellent attention to detail and ability to prioritize tasks effectively.
- Ability to build and maintain productive relationships with diverse stakeholders at every level across Finance and the wider organisation.
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