Order Processing Associate

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia SEEK Full time

At SEEK, we operate leading online employment marketplaces, including Jobstreet and Jobsdb in Asia.

We have been helping people live more fulfilling and productive working lives and assisting organisations succeed for over two decades.

Founded and headquartered in Melbourne, Australia, SEEK has grown into a multinational technology company with thousands of employees and is listed on the Australian Securities Exchange.

Our presence spans multiple countries across Asia. We also have minority investments in employment marketplaces in China, South Korea, and Bangladesh.

We develop innovative data and technology tools to facilitate high-quality matching and improve the reliability of marketplace information.

In recognition of our efforts, SEEK was named one of Australia's Top Ten Places to Work in Technology and a 5-Star Employer of Choice by HRD Asia in recent years.

Job Overview

This entry-level role will allow you to build up your knowledge of order-to-cash processes and the SEEK APAC business. On a day-to-day basis, you will support key functions such as billing, unallocated cash reconciliation, and handling local tax certificates.

  • You will work under the guidance of the Order-to-Cash Team Leader and Senior Specialists.
  • Your responsibilities will include ensuring accurate invoicing to customers, collecting withholding tax certificates from customers (where necessary), addressing financial queries within specific SLAs, maintaining open communication channels, and supporting continuous improvement initiatives.

Key Responsibilities

  • Accurate Invoicing: Ensure timely and accurate invoicing to customers via electronic or paper distribution depending on local legislation.
  • Withholding Tax Certificates: Collect withholding tax certificates from customers where applicable.
  • Financial Queries: Address and resolve any financial queries lodged within specific Service Level Agreements (SLAs).
  • Communication: Maintain open communication channels and keep detailed records of all customer interactions.

Requirements

  • Previous experience in Accounts Receivable or Finance roles.
  • Degree in Accounting, Finance, or similar qualifications.
  • Hands-on working experience with Salesforce, Workday Financials, and Microsoft Great Plains.
  • Mandarin and Cantonese language capability.
  • Excellent attention to detail and ability to prioritize tasks effectively.
  • Ability to build and maintain productive relationships with diverse stakeholders at every level across Finance and the wider organisation.


  • Kuala Lumpur, Kuala Lumpur, Malaysia Touch 'n Go Group Full time

    We fuel the ideas and ambitions of our people with an environment built on Our DNA of Love, Entrepreneurship, Agility, and Passion – LEAPWe are a culture that empowers everyone to innovate and create solutions that will leave a positive impact on our communities and our nation, Touch 'n Go will always be here to inspire our talents to grow as leaders and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Touch 'n Go Group Full time

    The Order Fulfilment Associate is a critical role within Touch 'n Go Group's operations, responsible for managing the entire order fulfilment process from start to finish. This includes processing orders accurately, coordinating with cross-functional teams, and ensuring timely deliveries.Main ResponsibilitiesProcess customer orders through various e-commerce...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Trimble Full time

    Job Overview:The Order Administration Representative plays a vital role in supporting business divisions with processing and managing customer orders. This position involves collaborating with various departments to ensure a seamless quote-to-cash process.Responsibilities:Intermediate Order Processing: Receive and process semi-complex customer orders via...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Hays Recruiting MY Full time

    Your new companyWith a strong history in the global market, your new organisation is a leading brand in high-quality products and solutions. They cater to both professional and everyday needs across various sectors. Committed to innovation and sustainability, they invest heavily in R&D to create advanced and stylish solutions. Their focus on quality and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia The eCEOs Full time

    About UsThe eCEOs is a leading company providing services and solutions to our clients in various industries.Job DetailsCollaborate closely with development and quality assurance team in an agile way of working and via 3 amigos meeting to co-create the solution.Facilitate the demo to end-users and when needed, organize the User Acceptance Testing...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Hexagon AB Full time

    Workplace Type: HybridBusiness Unit: ALIJob OverviewHexagon's Asset Lifecycle Intelligence division is seeking an Order Management Representative to join our team in MalaysiaIn this key role, you will take charge of processing and managing customer orders, ensuring they are delivered accurately and on time. You will have the chance to work closely with...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Touch 'n Go Group Full time

    The Order Fulfilment Associate role at Touch 'n Go Group offers a unique opportunity to make a meaningful impact on our customers' experiences. As a key member of our team, you will be responsible for ensuring timely and accurate delivery of customer orders, collaborating with cross-functional teams, and maintaining high customer satisfaction through...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Nirvana Asia Full time

    Nirvana Asia is seeking a highly skilled Business Process Analyst - Order to Cash to join our team. As part of our global solution called Serrala FS2Autobank and SmartEye, you will work closely with IT Product Owners and have a 1:1 counterpart from the Finance Business team for roadmap/project/strategy planning.About the Team:Our team collaborates globally...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Hexagon AB Full time

    Workplace Type: HybridBusiness Unit: ALIJob OverviewHexagon's Asset Lifecycle Intelligence division is seeking an Order Management Representative to join our team in MalaysiaIn this key role, you will take charge of processing and managing customer orders, ensuring they are delivered accurately and on time. You will have the chance to work closely with...

  • Order Management

    6 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Basf venezolana, s.a. Full time

    We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future.We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress.Not only your performance but also your personality matter to us, regardless of gender, age, ethnicity,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Kays+Kins Full time

    Kays+Kins Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaWe are seeking a meticulous and detail-oriented Order Fulfillment Specialist proficient in gift wrapping and decorative presentation. This role involves processing customer orders, managing inventory, and skillfully preparing aesthetically pleasing packages to enhance the customer...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Trimble Full time

    About Trimble:Trimble is a technology company dedicated to delivering solutions that enable our customers to work in new ways. Our core technologies in positioning, modeling, connectivity and data analytics connect the digital and physical worlds.As an Order Administration Representative, you will play a critical role in supporting business divisions with...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Basf venezolana, s.a. Full time

    We are a leading chemical company that connects people with diverse talents worldwide, fostering innovative solutions for a sustainable future.The Executive, Order Management, will play a key role in executing customer order management processes with a high level of service across ASEAN, ANZ, Taiwan, and GB regions.Main tasks include:Executing customer order...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Kays+Kins Full time

    Kays+Kins is a leading retailer in the fashion industry, and we are looking for an Order Fulfillment Specialist to join our team.This role requires a meticulous individual who can process customer orders efficiently, manage inventory effectively, and prepare packages for shipment.Responsibilities:Manage the order processing workflow, ensuring accuracy and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Trimble Inc. Full time

    TITLE OF ROLE: Order Administration RepresentativeDEPARTMENT: Order AdministrationMain purpose of the role/Position Summary:As an Order Administration Representative, you will be an essential part of the sales and quote-to-cash cycle responsible for supporting business divisions with processing and managing customer orders accurately and efficiently. Your...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Trimble Full time

    Order Administration Support page is loadedOrder Administration SupportApply locations Malaysia - Kuala Lumpur (Tekla) time type Full time posted on Posted 16 Days Ago job requisition id R48811TITLE OF ROLE: Order Administration RepresentativeDEPARTMENT: Order AdministrationMain purpose of the role/Position Summary:As an Order Administration Representative,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia ZALORA Group Full time

    The Operations Support Associate role at ZALORA Group involves supporting our purchasing operations in Kuala Lumpur, Malaysia. You will be responsible for managing purchase orders, communicating with stakeholders, and maintaining efficient processes.Key Tasks:Manage purchase orders in SAP and ZALORA systems, ensuring timely and accurate information.Identify...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Touch 'n Go Group Full time

    At Touch 'n Go Group, we are revolutionizing the Fintech industry by paving the way to a cashless society. As an Order Fulfilment Associate, you will play a crucial role in ensuring timely and accurate delivery of customer orders placed through various e-commerce platforms and in-app systems.Key ResponsibilitiesManage the entire order fulfilment process from...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Businesslist Full time

    Key ResponsibilitiesThe Fulfillment Operations Expert will be responsible for process online subscription orders accurately and efficiently within established delivery systems. Additionally, the role requires handling customer queries related to product access through Help Desk, providing assistance on order processing, licensing, and product access.


  • Kuala Lumpur, Kuala Lumpur, Malaysia Businesslist Full time

    Specialist, Transaction Processing (EMEA Shift) Posting Date : 21 Jan 2025 | Close Date :21 Apr 2025Position: Specialist, Transaction Processing (EMEA Shift)Tenure: One Year ContractLocation: PenangHeadcount: 1Position Overview:The Specialist, Transaction Processing is responsible for the accurate and timely processing of customer orders, entitlements, and...