UTS Product Specialist

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia Standard Chartered Life and Careers Full time


• Ensures the effective management of release & their interdependencies.

• Orchestrates the completion of technology controls related to the releases.

Strategy

• Develop delivery and release plans with technical dependencies, aligning all partners with support from the team and architect.

• Negotiate, plan and manage all portfolio release activities and ensure alignment across key partners and vendors.

Business

• Own, coordinate and monitor product delivery involving multiple squads and interfaces.

• Own release planning activities inclusive of creating the change implementation plan, coordinating with vendors and all teams involved for alignment/seeking commitments to the plans, ESDLC process, raising change tickets, running UVT and seeking sign offs for all concerned parties.

• Orchestrate deployments, issue resolution, and sign-offs in partnership with the IT engineers.

• Drafting and circulating clear communication plans to keep all stakeholders informed of the upcoming changes, progress and adjustments to the timelines or implementation plans.

Key Responsibilities

Processes

• Review and assess release and path to production processes for improvement opportunities (e.g. simplification or automation).

• Measure, monitor & publish metrics to establish maturity model of release management function.

• Responsible for timely delivery of Deployment, Run Books and Implementation Plans.

• Responsible for Go-Live activities including execution of deployment plans & publish lessons learnt.

• Establish a process for collating, prioritizing & deployment for all hot fixes & Change Requests via adhoc releases.

People & Talent

• Assist team members to increase overall quality & productivity of team.

• Back each other up in the event of others not being available for certain tasks.

• Coach new/existing team members on release management flow, domain knowledge and bank's standards and procedures.

Risk Management

• Ensure effective risk management with regards to releases.

Governance

• Ensure releases adhere to Change Delivery Standards, ITSM and ESDLC.

• Own and address tech compliance (ESDLC) requirements throughout the delivery lifecycle (design reviews, security reviews, SAT, OAT, etc.) with support from PO/Chief PO/Hive Tech Lead.

• Ensure all release artefacts and assurance deliverables are as per the required standards and policies.

• Govern hygiene of releases & manage relevant communication of release schedules.

Skills and Experience
  • Manage stakeholders on change request management.
  • Manage integration/communication between SCB and stakeholders for releases.
  • Manage post deployment of application to perform sanity verification on the changes made.
  • Production roll out preparation covering Change Request processes.
  • Post production release support with management of stakeholders.
Qualifications
  • Degree holder majoring in Information System Engineering.
  • Experienced with Java development environment.
  • Experience in implementation with 2-3 full lifecycle deliveries.
  • Strong understanding of system implementation, integration & IT dependencies.
  • Agile experience or exposure.
  • Effective interpersonal and communication skills to articulate at different levels of organization hierarchy.
  • Creative mind – able to suggest ideas and drive innovation.
  • Good communication skills – oral and written.
  • Strong organizational, time management and administration skills.
  • Strong analytical, numerical and problem-solving skills.
About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do.
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well.
  • Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term.
What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
  • Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
  • Flexible working options based around home and office locations, with flexible working patterns.
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits.
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
  • Being part of an inclusive and values-driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
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