Technical Account Manager, Cloud Consulting

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Google Full time
Technical Account Manager, Google Cloud Consulting (English, Mandarin)

corporate_fare Google place Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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Minimum Qualifications:
  • Bachelor's degree in Computer Science, Engineering, related technical field, or equivalent practical experience.
  • 5 years of experience in a customer-facing role interfacing with stakeholders, driving customer technical implementation, or transformation programs.
  • Experience working across business units internally and at enterprises.
  • Experience translating business requirements into technological solutions.
  • Ability to communicate in English and Mandarin fluently as it is a customer-facing role that requires interactions in English and Mandarin.
Preferred Qualifications:
  • Experience in application/workload migration to public cloud providers.
  • Experience supporting customers in one of the following: cloud operations (e.g., launch and capacity planning, product release management), technical support, escalation management, IT consulting.
  • Understanding of one of the following: IT operations, database systems, networking, IT security, application development, service architecture, cloud-native application development, hosted services, storage systems, or content delivery networks.
  • Ability to communicate in English and Thai/Japanese/Bahasa Indonesia fluently as it is a customer-facing role that requires interactions in English and Thai/Japanese/Bahasa Indonesia.
About the Job:

The Google Cloud Consulting Professional Services team guides customers through the moments that matter most in their cloud journey to help businesses grow. We help customers transform and evolve their business through the use of Google's global network, web-scale data centers, and software infrastructure. As part of an innovative team in this rapidly growing business, you will help shape the future of businesses of all sizes and use technology to connect with customers, employees, and partners.

As a Technical Account Manager (TAM), you will lead the successful adoption of Google Cloud at organizations, guiding them through the strategic and technical facets of their Cloud transformation journey. You will manage the successful delivery of professional services engagements to drive customer adoption of Google Cloud services. You will regularly engage with diverse stakeholder groups, including executives of large enterprises and a cross-functional and geographically dispersed team.

Google Cloud accelerates organizations' ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver

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