Technical Support Operations Manager
4 days ago
We are seeking an experienced technical leader to join our cloud support team as the Head of Cloud Technical Support. In this role, you will be responsible for developing and executing strategies to improve team performance, efficiency, and client satisfaction.
Key Requirements- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 7+ years of experience in cloud support or IT infrastructure, with at least 3 years in a leadership role.
- Strong expertise in VMware/KVM virtualization, network troubleshooting, and system diagnostics.
- Proven experience in managing customer onboarding processes and maintaining long-term client relationships.
- Solid understanding of IT service management (ITSM) tools like ServiceNow, Jira, or similar platforms.
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Operational Support Expert
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeOperational Support RoleBID Operations is seeking an Operational Support Expert to join our team in Kuala Lumpur, Malaysia. As an Operational Support Expert, you will be responsible for providing operational support to our clients.Key ResponsibilitiesProvide operational support to clients via live chat, email, and telephone.Collaborate with internal teams to...
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Technical Assistance Specialist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeJob DescriptionWe are seeking a Technical Assistance Specialist to join our team at BID Operations in Kuala Lumpur, Malaysia. As a Technical Assistance Specialist, you will be responsible for providing technical support to our clients.Main ResponsibilitiesProvide technical assistance to clients via live chat, email, and telephone.Diagnose and resolve...
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Support Desk Professional
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeAbout the Role:BID Operations is seeking a highly motivated Customer Service Representative to join our team in Kuala Lumpur City. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients across various communication channels.Responsibilities:Client Support: Deliver outstanding customer service to...
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Client Relationship Manager
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeJob Summary:We are seeking an experienced Support Desk Professional to join our team at BID Operations Kuala Lumpur City. The successful candidate will be responsible for providing exceptional customer service to our clients across various communication channels, including live chat, email, and telephone.Key Responsibilities:Client Engagement: Engage with...
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Technical Operations Manager
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Smart Teq Solution Sdn Bhd Full timeAbout the TeamOur Technical Operations team at Smart Teq Solution Sdn Bhd is looking for a highly skilled Technical Operations Manager to join our team. As a Technical Operations Manager, you will be responsible for ensuring the smooth operation of our infrastructure, deploying patches and updates, and providing top-notch support to our customers.Key...
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Technical Support Manager
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia SBM Offshore Full timeJob Family: Operations and Technical ManagementLocation:Kuala Lumpur, MY, 50470 MarlyDescription:Imagine your career taking you to the depths of innovation and the heights of impact. Our people enable continuous progress. Their commitment, collective expertise, and unique capabilities are the engine room behind SBM Offshore's True. Blue. Transition. -...
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Technical Support Manager
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia SBM Offshore Full timeImagine your career taking you to the depths of innovation and the heights of impact. Our people enable continuous progress. Their commitment, collective expertise, and unique capabilities are the engine room behind SBM Offshore's True. Blue. Transition. - shaping the future of energy, and beyond.About Us:SBM Offshore is the world's deepwater...
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Customer Support Representative
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeJob SummaryWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team at BID Operations in Kuala Lumpur, Malaysia. The ideal candidate will be responsible for delivering exceptional customer service to our clients across various communication channels.Main ResponsibilitiesDeliver outstanding customer service to clients...
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Technical Support Manager
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Genting Malaysia Full timeGenting Malaysia is expanding its operations at Resorts World Genting through its Integrated Resort Transformation Plan. To support this growth, we require an IT Executive with expertise in Data Centre and Backup management.Job Specifications:BA/BSc in Computer Science or related field.At least 2 years of experience in Data Centre and/or Backup...
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Global PPC Operations Manager
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeAbout the OpportunityWe are seeking a highly experienced Global PPC Operations Manager to join our marketing team at BID Operations. As a key member of our operations team, you will be responsible for managing our global pay-per-click (PPC) operations, ensuring seamless execution and optimal campaign performance.ResponsibilitiesGlobal Campaign Management:...
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Technical Support Manager
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Orange Business Full timeAbout UsAt Orange Business, we are committed to providing exceptional service to our customers. As a Technical Support Manager, you will play a critical role in ensuring that our customers receive high-quality support.You will be responsible for leading a team of technical support engineers and ensuring that they have the necessary skills and knowledge to...
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Client Support Coordinator
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeBID Operations Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaJob Description:We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for delivering exceptional customer service to our clients across various communication channels including live chat, email, and...
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Client Support Coordinator
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeBID Operations Kuala Lumpur City, Federal Territory of Kuala Lumpur, MalaysiaWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for delivering exceptional customer service to our clients across various communication channels including live chat, email, and...
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Regional Technical Support Manager
3 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Gulf Marketing Group (GMG Group) Full timeAbout UsGulf Marketing Group (GMG Group) is a global well-being company with a portfolio of leading international and home-grown brands. We operate across the Middle East, North Africa, and Asia, introducing more than 120 brands across 12 countries.We are committed to delivering exceptional service and building long-term relationships with our clients and...
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Technical Operations Manager
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BAE Systems (New) Full timeAbout Us">BAE Systems Digital Intelligence is a world-leading provider of digital, cyber and intelligence solutions. We have a team of 4,500 experts working across 10 countries to deliver innovative solutions to governments, nation states, armed forces and commercial businesses.">About the Job">The role of an IT Infrastructure Specialist is to support the...
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Sales Operations Associate
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeBID Operations Kuala Lumpur City, Federal Territory of Kuala Lumpur, Malaysia3 days ago Be among the first 25 applicantsThe role requires a high level of attention to detail and problem-solving skills. The individual will be expected to provide efficient and proactive support to ensure smooth operations, maintain communication with internal teams, and handle...
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Technical Support Director
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia SBM Offshore Full timeOur Vision:We envision a future where our people enable continuous progress, shaping the energy landscape and beyond.Job Summary:The Technical Support Manager will be responsible for coordinating and ensuring the competence of all technical staff assigned to the Region within the department: Process and Facilities, Mechanical, EC&I, ASI, and MoC.This role...
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Technical Operations Manager
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Full timeJob OverviewWe are looking for a Technical Operations Manager to join our team at Cognizant. As a key member of our technical operations team, you will play a critical role in ensuring the reliability and performance of our systems.About UsCognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes, and...
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Technical Support Specialist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia MAXIS Malaysia Full timeJob OverviewThe role of Voice & UC Support Engineer involves providing technical support to customers, resolving production issues, and ensuring the smooth operation of software and systems through maintenance and integrations.This is an exciting opportunity for an experienced hands-on person who can work as part of a team, diagnose and resolve complex...
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Technical Support Expert
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Bright Nexus (M) Sdn Bhd Full timeKey ResponsibilitiesProvide technical support and maintenance to customers on-sitePerform system analysis and troubleshooting to resolve technical issuesDevelop and implement best practices for technical operationsCollaborate with third-party vendors as needed