Mid-Market Account Manager

3 days ago

Malacca City, Malaysia Maxis Full time
Are you ready to get ahead in your career?
  • We want to empower you to turn your ambitions into achievements.
  • We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
  • Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
  • To realise our vision to become Malaysia's leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?

We are looking for a Mid-Market Account Manager to oversee the relationships of Maxis with its Mid-Market clients in Southern Region - Melaka. You will be responsible for obtaining and maintaining long term key customers by comprehending their requirements.

The ideal candidate will be able to build strong relationships with strategic customers. You will be able to identify needs and requirements to promote our Maxis' solutions and achieve mutual satisfaction. The goal is to contribute to sustaining and growing our business to achieve long-term success. Fresh graduates who are energetic with a can-do attitude are highly encouraged to apply

What are you accountable for?
  • Develop and formulate strategic and tactical plans in a bigger market portfolio. Ensure KPI and goals of hunting accounts are met.
  • Build market position by identifying potential business deals and close relationship with new customers;
  • Provide and screen data/information for potential business deals by analysing market strategy, examining risks and financial accuracy for business decision making;
  • Protect organization's value by keeping company information and tender confidential;
  • Grow account depth and breadth.
  • Assist collection team on customers' aging.
  • Ensure pipeline in CRM is diligently updated – consistently putting new opportunities week on week AND progressing the opportunity sales motion from creation to closing.
  • Develop Account plans for all customers.
  • Work with ECO to drive operational smoothness in handling accounts.
  • Accountable for driving every opportunity to closure with a close plan.
  • Keep track of all post sales activities with timely delivery.
  • Work closely with Solution Sales/Pre Sales team and identify new solutions for all assigned customers for sustainable account growth.

What do you need to have for this role?
  • Total Work Experience: 4 to 6 years.
  • Total Relevant Experience: 1 to 3 years.
  • Experience in using CRM.
  • Excellent solution selling skills.
  • Excellent sales performance track record.
  • Telco experience is an added advantage but not necessary.
  • Prefer IT / System integrator sales background.
  • Able to engage in conversation with customers.
  • Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels.
  • Result driven and passionate individual who is eager to help customers by providing solutions based on customer needs.
  • Relationship management skills and openness to feedback.
  • Tertiary education in business administration, sales or relevant field.

What's next?
  • Once you've applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
  • Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

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