Manager, Business Office
2 days ago
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About the role
Sunway Medical Centre Damansara is seeking a talented and experienced Manager, Business Office to join our dynamic team. As the Manager, Business Office, you will play a crucial role in overseeing the day-to-day operations of our business office, ensuring exceptional customer service and driving the financial performance of the organisation. This is a full-time position based in Kota Damansara, Selangor.
What you'll be doing
- Manage and lead a team of business office personnel, providing guidance, training and performance management
- Oversee the efficient processing of patient admissions, discharges, and billing
- Ensure accurate and timely patient billing and collections, working closely with the finance team
- Develop and implement policies, procedures and systems to enhance the business office's productivity and customer service
- Analyse and report on key performance metrics, identifying areas for improvement
- Serve as a liaison between the business office, medical staff, and other departments to address and resolve any issues
- Contribute to the overall strategic planning and decision-making of the organisation
What we're looking for
- Minimum 5 years of experience in a management role within a healthcare or customer service environment
- Strong understanding of healthcare billing, coding, and reimbursement processes
- Excellent communication, interpersonal, and customer service skills
- Proficient in data analysis and performance reporting
- Ability to lead and motivate a team, fostering a positive and collaborative work environment
- Proven problem-solving and decision-making skills
- Bachelor's degree in business, healthcare administration, or a related field
What we offer
At Sunway Medical Centre Damansara, we are committed to providing a supportive and enriching work environment for our employees. We offer a competitive salary, comprehensive benefits package, and opportunities for professional development and career advancement. Additionally, we prioritise the well-being of our team members and provide various health and wellness initiatives to support a healthy work-life balance.
About us
Sunway Medical Centre Damansara is a leading healthcare provider in Malaysia, known for its excellence in medical services, state-of-the-art facilities, and commitment to innovation. As part of the Sunway Group, we are driven by a mission to deliver world-class healthcare and improve the well-being of our community. Join our team and be a part of our exciting journey.
Apply now for the Manager, Business Office position at Sunway Medical Centre Damansara.
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