Order Management Manager

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Pod Talent Full time

Pod Talent Federal Territory of Kuala Lumpur, Malaysia

Salary: Up to MYR 15,000 per month (depending on experience)

Are you an experienced Order Management professional looking for your next challenge? This is a fantastic opportunity to lead a high-performing team, drive operational excellence, and play a key role in a thriving retail business. If you have a passion for order fulfilment, process optimisation, and team leadership, this role offers the perfect platform to make a real impact.

Key Responsibilities:

  • Oversee end-to-end order management and fulfilment processes, ensuring seamless operations.
  • Lead and develop the order operations team, fostering collaboration and efficiency.
  • Manage relationships with warehouses, logistics providers, and key internal stakeholders to ensure timely and accurate deliveries.
  • Monitor and improve key operational metrics, SLAs, and customer satisfaction levels.
  • Identify process improvements and automation opportunities to enhance efficiency.

Key Experience & Knowledge Required:

  • 5-7 years of experience in order management, supply chain, or fulfilment within retail, FMCG, or e-commerce.
  • Strong people management and leadership skills.
  • Experience working with ERP/Order Management Systems (SAP, Oracle, or similar).
  • Excellent stakeholder management and the ability to work cross-functionally.
  • Highly analytical with strong problem-solving skills and attention to detail.

This is a 12-month maternity cover contract with an immediate start, so we're looking for candidates who are available immediately or on a very short notice period.

If you're interested, apply here or email holly@pod-talent.com.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Supply Chain

Industries

Transportation, Logistics, Supply Chain and Storage

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