Senior Executive, Branch Operations

5 days ago


Johor Bahru, Johor, Malaysia Sime Darby Industrial Full time

Add expected salary to your profile for insights.

Assist in overseeing the daily operations of the branch, ensuring smooth sales and service functions.

Provide excellent customer service, addressing client inquiries, and ensuring their needs are met promptly and professionally.

Support in promoting and selling machinery products and services, helping customers select the right products for their needs.

Collaborate with the sales team to identify potential business opportunities and contribute to driving sales growth.

Ensure compliance with safety and operational standards within the branch.

Develop and maintain strong relationships with clients, particularly those in the plantation industry, to support business growth.

Continuously expand technical knowledge of machinery and stay updated on the latest industry trends.

Monitor branch operations, ensuring sales and service objectives are met efficiently.

Assist in implementing strategies to achieve sales targets and improve customer satisfaction.

Contribute to maintaining and enhancing relationships with plantation companies and other clients.

Ensure effective and efficient service delivery, assisting with resolving any issues in a timely manner.

Support training and development for branch staff, promoting a culture of continuous learning and improvement.

Monitor market trends and competitor activities to provide insights for growth opportunities.

How do your skills match this job?

Your application will include the following questions:

  • Which of the following statements best describes your right to work in Malaysia?
  • What's your expected monthly basic salary?
  • Which of the following types of qualifications do you have?
  • How many years' experience do you have as a Branch Operations Executive?

Machinery & Automation 1,001-5,000 employees.

Sime Darby Industrial Division is one of the world's largest Caterpillar dealers, with Caterpillar dealerships across more than 110 branches in 10 countries throughout the Asia Pacific region. As a business entity, Sime Darby Industrial is capable of offering a comprehensive variety of equipment and services, from sales of new machines, engines or used equipment to rental and providing the full range of product support and financing services.

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