Sales Enablement Manager

3 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Tarro Full time
About us:

Here at Tarro we build products that empower small brick and mortar restaurants by liberating them of the operational burden of running their business. We accomplish this by providing a frictionless connection between them and their customers through our multi-product ecosystem offering AI-enabled order taking, delivery enablement, payment solutions, and point-of-sale software. At Tarro, we use a combination of bits (technology) and atoms (people) to solve real world problems facing small business owners.

We obsess over placing our customers first and working backwards from there. When our customers succeed, we succeed. The restaurant industry in the US is over a $1 trillion total addressable market (TAM), but remains relatively underserved by technology. Large chains are able to afford expensive tech that gives them a huge advantage; we believe that small restaurant owners deserve access to the same technologies at an affordable price.

Tarro has been profitable for nearly a decade and seen 5x revenue growth in the last three years. As of our last fundraising round in mid-2022, we were valued at $450M and have since seen substantial growth across customer acquisition, product development and company headcount. Thousands of loyal restaurants have entrusted Tarro with their success, and together we have supported nearly 20 million customers. We are proud to be named one of Built In's top companies to work for in 2023.

To learn more about our culture, values and how you can be a part of helping mom & pop restaurants thrive, please visit us here

What we're looking for

We are looking for a talented Sales Enablement Manager to join our growing team. In this role, you will be a critical driver of sales success by equipping our sales organization with the tools, training, and processes they need to excel. You will lead initiatives in content development, sales training, process optimization, and the implementation of sales technology, all while fostering alignment across sales, marketing, and product teams. Given the stakeholders you will collaborate with, fluency in both Mandarin and English is essential.

What you'll accomplish

  • Develop sales training programs to onboard and upskill team members quickly and effectively.

  • Create and maintain sales collateral, playbooks, and tools tailored to different stages of the sales cycle.

  • Streamline sales processes to improve team efficiency and effectiveness.

  • Implement and optimize sales technology, including CRM and analytics tools, to enhance productivity.

  • Collaborate across sales, marketing, and product teams to ensure alignment on messaging and campaigns.

  • Define and track KPIs to measure the success of enablement initiatives.

About you

  • Bachelor's degree in Business, Marketing, or a related field.

  • Fluent in both English and Mandarin.

  • Proven experience in sales enablement, sales training, or a related role.

  • Strong understanding of sales processes, methodologies, and CRM tools.

  • Excellent communication, presentation, and organizational skills.

  • Analytical mindset with a focus on continuous improvement and data-driven decision-making.

  • Ability to work collaboratively across departments and manage multiple projects.

Bonus points

  • Experience in SaaS, restaurant technology, or related industries.

  • Expertise in developing content tailored to international sales teams.

  • Strong project management skills with experience in dynamic, fast-paced environments.

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