Managing Consultant, Advisors Client Services

6 months ago

Kuala Lumpur, Malaysia Mastercard Full time

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a

culture of inclusion

for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Managing Consultant, Advisors Client Services, Marketing

Advisors Client Services, Data & Services Overview

Mastercard Data & Services provides cutting-edge data analysis and services to Fortune 500s, governments, and nonprofits to make multimillion-dollar business decisions and grow their organizations. Our Advisors Client Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Mastercard Advisors works with a diverse global customer base across industries, from banking and payments to retail and restaurants.

The Advisors Client Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Marketing consultants lead the strategy development and implementation of campaigns and engagements for clients. They use customer data to provide deep direct marketing expertise across channels, evaluating campaign results and adapting the approach to optimize marketing performance.

Roles and Responsibilities

Client Impact
- Lead client engagements across a range of industries and problem statements
- Develop and/or lead marketing strategies and programs for large, regional, and global clients by working with technology and data
- Own key relationships with mid-level to senior client stakeholders and independently assess client agenda, internal culture, and change readiness

Team Collaboration & Culture
- Lead team to effective marketing strategies and recommendations, and deliver impactful client presentations while growing team members’ roles and skills
- Provide marketing expertise and day-to-day project delivery team leadership, support evolution of solutions with innovation and create a collaborative and inclusive environment for all levels
- Manage relationship with internal Mastercard stakeholders including Product and Business Development to scope projects, create relevant solutions for clients, and build the firm's intellectual capital
- Provide on-the-job training, coaching, and mentorship to junior consultants

**Qualifications**:
Basic qualifications
- Undergraduate degree with work experience in marketing and campaign projects focused on one or more of the following fields: marketing content, digital and social media campaigns, digital customer experience, digital marketing, end-to-end product launch, ad-tech and mar-tech ecosystems, offline marketing activities/campaigns, media management and planning, direct response marketing
- Experience coaching and managing teams across multiple engagements with third parties
- Experience managing key vendor and client relationships
- Knowledge of business KPIs, financials, and organizational leadership
- Ability to identify new business development opportunities, and experience drafting proposals and scoping new opportunities
- Ability to provide perspective on industry and marketplace
- Advanced Word, Excel, and PowerPoint skills
- Ability to manage multiple tasks and clients in a fast-paced, deadline-driven environment
- Ability to communicate effectively in English and the local office language (if applicable)

Preferred qualifications
- Additional marketing experience in one or more of the following fields: marketing and campaign experience from agency environment, search engine optimization and search engine marketing, video making (e.g., scripting, storyboard, and content), marketing content, usability labs and experience research, print production management
- Global supply chain management (GSM), including sourcing new suppliers and assessing third party production vendors
- Experience with data visualization tools (e.g., Tableau, Power BI)
- Experience leading development and implementation of solutions and measuring impact on clients' business
- Experience generating new knowledge or creating innovative solutions for a firm
- Relevant industry expertise and/or experience in product, sales, or marketing technology
- MBA or master’s degree with specialization in marketing or digital (not required)

Corporate Security Responsibility

All activities involving access to

  • Managing Consultant, Advisors Client Services

    3 months ago

    Kuala Lumpur, Malaysia Mastercard, Inc. Full time

    Managing Consultant, Advisors Client Services, Strategy & Transformation **Our Purpose** We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial...

  • Managing Consultant, Advisors Client Services

    2 months ago

    Kuala Lumpur, Malaysia Mastercard, Inc. Full time

    Managing Consultant, Advisors Client Services, Marketing **Our Purpose** We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions,...

  • Managing Consultant, Advisors Client Services

    6 months ago

    Kuala Lumpur, Malaysia Mastercard Full time

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

  • Consultant, Advisors

    3 months ago

    Kuala Lumpur, Malaysia Mastercard Full time

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

  • Managing Consultant, Advisors

    6 months ago

    Kuala Lumpur, Malaysia Mastercard Full time

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

  • Managing Consultant, Advisors Business Development

    5 months ago

    Kuala Lumpur, Malaysia Mastercard, Inc. Full time

    Managing Consultant, Advisors Business Development, Retail & Commerce **Our Purpose** We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial...

  • Managing Consultant, Advisors Business Development

    7 months ago

    Kuala Lumpur, Malaysia Mastercard Full time

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

  • Client Relationship Management Advisor

    6 months ago

    Kuala Lumpur, Malaysia Radius Payment Solutions Full time

    Job Advert **Client Relationship Management Advisor** Located at strategic location, Mid Valley City, Kuala Lumpur! Radius Business Solution (M) Sdn Bhd, Suite 7.05 Level 7, The Gardens North Tower, Mid Valley City, 59200, Kuala Lumpur, Malaysia Due to continued expansion and growth, we are looking to recruit a **Client Relationship Management Advisor**...

  • Client Advisor

    6 months ago

    Kuala Lumpur, Malaysia Burberry Full time

    At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment...

  • Client Advisor

    5 months ago

    Kuala Lumpur, Malaysia Burberry Full time

    At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.- We aim to provide an environment...

  • Client Advisor

    5 months ago

    Kuala Lumpur, Malaysia Burberry Full time

    At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.- We aim to provide an environment...

  • Client Advisor

    6 months ago

    Kuala Lumpur, Malaysia Louis Vuitton Full time

    POSTE As a **Client Advisor** in one of our stores, your role is to convey the Brand's values, history, ambitions, commitment to quality and creativity. Your mission is to ensure that clients receive a unique and personalised experience through your passion for our products, knowledge of our collections, your hospitality, sense of service and listening...

  • Client Advisor

    5 months ago

    Kuala Lumpur, Malaysia StashAway Full time

    Client Advisor Join StashAway Malaysia, a pioneering fintech company, as a Client Advisor and embark on an exciting journey to redefine wealth management in the digital age. As a Client Advisor, you'll play a pivotal role in delivering tailored solutions and exceptional service to the premium customer segment. Within this role, you will work on both...

  • Client Advisor

    6 months ago

    Kuala Lumpur, Malaysia JP Caliber Full time

    **JOB TITLE Client Advisor** **JOB MISSION** ▪ Provide excellent and specialized customer service by **creating emotionally enriched relationships **with clients ▪ **Develop and nurture **meaningful and loyal client relationships through personal connections and CRM initiatives ▪ Manage and drive sales by understanding client desires and creating a...

  • Client Advisor

    5 months ago

    Kuala Lumpur, Malaysia Cartier Full time

    Reference Code: 94978**Client Advisor**: - Kuala Lumpur, 14, MY- PermanentThe story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105 nationalities are...

  • Client Advisor

    5 months ago

    Kuala Lumpur, Malaysia StashAway Full time

    Join StashAway Malaysia, a pioneering fintech company, as a Client Advisor and embark on an exciting journey to redefine wealth management in the digital age. As a Client Advisor, you'll play a pivotal role in delivering tailored solutions and exceptional service to the premium customer segment. Within this role, you will work on both short-term and...

  • Client Advisor

    5 months ago

    Kuala Lumpur, Malaysia Bulgari Full time

    Position Founded in 1884, Bulgari’s name has today become emblematic of Italian excellence. Perfectly blending tradition and modernity, Bulgari uses its rich history to inspire audacious designs and produce truly colorful creations making us unique. Part of LVMH Group, Bulgari offers a multitude of positions and activities around the world. Endless...

  • Client Advisor

    5 months ago

    Kuala Lumpur, Malaysia IWC Full time

    Reference Code: 98976**Client Advisor**: - Kuala Lumpur, 14, MY- PermanentOur strength lies not in our similarities but in revealing the exceptional diversity of our cultures and colleagues. We leverage the advantage of being a global company with an international workforce. We employ the best experts who we trust to make informed decisions, who dare to...

  • Client Advisor

    7 months ago

    Kuala Lumpur, Malaysia Louis Vuitton Full time

    POSTE As a **Client Advisor** in one of our stores, your role is to convey the Brand's values, history, ambitions, commitment to quality and creativity. Your mission is to ensure that clients receive a unique and personalised experience through your passion for our products, knowledge of our collections, your hospitality, sense of service and listening...

  • Client Servicing Executive

    6 months ago

    Kuala Lumpur, Malaysia Capital Platforms (M) Pte Ltd Full time

    **Objectives of Capital Platforms** Provide investment platform providing access to Mutual Funds for Independent Financial Advisors and other Financial Institutions. The objectives of Capital Platforms are: - Present a bespoke platform and service to Financial Advisors. - Provide an open architecture product offering to Financial Advisors. - Supply...