Managing Consultant, Advisors Client Services

4 months ago

Kuala Lumpur, Malaysia Mastercard, Inc. Full time

Managing Consultant, Advisors Client Services, Strategy & Transformation

**Our Purpose**

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

**Title and Summary**

Managing Consultant, Advisors Client Services, Strategy & Transformation

Mastercard Data & Services provides cutting-edge data analysis and services to Fortune 500s, governments, and nonprofits to make multimillion-dollar business decisions and grow their organizations. Our Advisors Client Services team combines traditional management consulting with Mastercard's rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Mastercard Advisors works with a diverse global customer base across industries, from banking and payments to retail and restaurants.

Roles and Responsibilities
Client Impact
- Lead client engagements across a range of industries and problem statements
- Develop strategies and programs for large, regional, and global clients by leveraging data and technology solutions to unlock client value
- Own key relationships with mid-level to senior client stakeholders and independently assess client agenda, internal culture, and change readiness

Team Collaboration & Culture
- Lead team to creative insights and sound business recommendations, and deliver impactful client presentations while growing team members' roles and skills
- Provide analytical and day-to-day project delivery team leadership, and create a collaborative and inclusive environment for all levels
- Collaborate with internal Mastercard stakeholders including Product and Business Development to scope projects, create relevant solutions for clients, and build the firm's intellectual capital
- Provide on-the-job training, coaching, and mentorship to junior consultants

**Qualifications**:
Basic qualifications
- Undergraduate degree with work experience in consulting, corporate strategy, business intelligence, business line management, or product management
- Experience coaching and managing teams across multiple consulting engagements that involve structured problem solving and stakeholder management
- Experience managing key client relationships
- Knowledge of business KPIs, financials, and organizational leadership
- Ability to identify new business development opportunities, and experience drafting proposals and scoping new opportunities
- Logical, structured thinking, and affinity for numerical analysis
- Advanced Word, Excel, and PowerPoint skills
- Ability to manage multiple tasks and clients in a fast-paced, deadline-driven environment
- Ability to communicate effectively in English and the local office language (if applicable)

Preferred qualifications
- Experience generating new knowledge or creating innovative solutions for a firm
- Relevant industry expertise
- MBA or master's degree with relevant specialization (not required)

**Corporate Security Responsibility**

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Job ID R-224232

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