Technical Specialist

2 weeks ago


Kuala Lumpur, Malaysia INSCALE Full time

**Responsibilities**:
- The purpose of this team is going from Reactive to Proactive- Actively monitor the various monitoring and surveillance tools in place.- Currently Dynatrace, SolarWinds and to some extent Spotlight for MS-SQL databases.- Manage incoming events, in ServiceNow, from the surveillance tools and decide if the alarms constitute one or more incidents, or if they can be suppressed.- Forward raised incidents to dedicated resolution teams in Denmark.- In the beginning it will be the Incident Management team- Over time, it will be a combination of the Incident Management team and 2. Level Resolution teams.- Support incident resolution in cooperation with Danish teams- Produce and report statistics on weekly and/or monthly basis- Support enhancement activities, e.g. implementation of new alarms, improvement of existing alarms- Provide basic technical support to Asia based colleagues and partners - reset passwords, restart virtual machines and similar**Qualifications**:

- Technical Requirements (Must Have):
- Must Have 3+ years experiences in the following:
- Solid ITIL and/or ITSM knowledge- Good understanding of IT and IT infrastructure in general- Experience working with IT monitoring and surveillance tools- Experience working with data visualization and reporting- Technical Requirements (Good to Have):
- ITIL 3 or 4 certification (Foundation or practitioner in Service Operation areas)- Experience with ServiceNow- Soft Skills Requirements:
- Analytical- Structured- Ability to remain calm under pressure.- Can work independently.- Solid English language skills- Proactive- Intuitive**Education**:

- BSc or higher degree in Computer Science, Engineering, or another technical field.**Travelling**:

- You may be required to travel to Denmark depending on the project requirements.


  • Network Technical

    4 weeks ago


    Kuala Lumpur, Malaysia Telstra Full time

    Employment Type Permanent Closing Date 13 Sept 2023 11:59pm Job Title Network Technical - Specialist Job Summary As a Network Technical - Specialist, you will provide technical service, solutions and support to the networks, infrastructure, products and services supplied and operated by Telstra. **Job Description**: We're Australia’s leading...


  • Kuala Lumpur, Malaysia Armiena Group Sdn. Bhd. Full time

    Technical Sales Support Specialist Provides technical advice to the sales force to resolve product or service requests regarding engineering, technical or scientific issues.Provides troubleshooting assistance for customer orders and account statuses. Being a Technical Sales Support Specialist IIProvides documentation on product specifications and usage to...


  • Kuala Lumpur, Malaysia Telstra Global (Malaysia) Sdn BHD Full time

    As a Network Technical - Specialist, you will provide technical service, solutions and support to the networks, infrastructure, products and services supplied and operated by Telstra. This is how you'll bring the purpose of your role to life: - Provide technical service, solutions and support to the networks, infrastructure, products and services supplied...


  • Kuala Lumpur, Malaysia Telstra Full time

    Employment Type Permanent Closing Date 19 Sept 2023 11:59pm Job Title Network Technical-Specialist Job Summary **Job Description**: We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network. Our...


  • Kuala Lumpur, Malaysia XT Technical Pte Ltd Full time

    Hello! MEXC is looking for a Japanese Talent Acquisition Specialist. If you wanna join the young and ambitious team, and be a part of a Global Exchange then you are exactly that specialist we are seeking! **Why us?** - Competitive salary+bonuses - Career growth - Various benefits and support from the company - Full remote job - you can work from anywhere! -...


  • Kuala Lumpur, Malaysia BD Full time

    **Job Description Summary**: This position is responsible for providing technical support to internal and external customers resolving Technical incidence and answer questions regarding proprietary software and hardware. The person in this role will play a key role in managing, resolving, and facilitating resolution for BD automated dispensing Platforms...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Qashier Full time

    About The Job Technical Support SpecialistWant to be part of the fastest growing startup that is at the intersection of Retail, Fintech and Data?Qashier is looking for an amazing Technical Support Specialist to support our growthWe are looking for passionate individuals that can assist in the setup and onboarding of our merchants, provide efficient order...


  • Kuala Lumpur, Malaysia BD Full time

    **Job Description Summary**: This position is responsible for providing technical support to internal and external customers resolving Technical incidence and answer questions regarding proprietary software and hardware. The person in this role will play a key role in managing, resolving, and facilitating resolution for BD automated dispensing Platforms...


  • Kuala Lumpur, Malaysia BD Philippines Full time

    **Be part of something bigger at BD.** Here, you’ll help us share our innovative solutions with more clinics, physicians, pharmacies and medical entities which will in turn benefit the health and well-being of people and patients all over the nation. It’s an exciting, challenging and rewarding role, but you’ll be working from a place of strength thanks...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Sc Johnson Professional Full time

    Summary: As a Technical Specialist, Graphics, it is integral for globally standardizing robust drawings to ensure the packaging component is made by our supplier(s) to run efficiently on our production lines. This includes not only the cutting die line for size/shape/function, but the print guides to ensure the graphics developers apply the necessary...

  • Technical Specialist

    4 weeks ago


    Kuala Lumpur, Malaysia Brunel Full time

    **Requirements**: - Diploma in Electrical/ Mechanical/ Automation. - 10 years experience in Food Industry or Factory set-up. - Good proficiency in MS Office. - Basic Knowledge in SAP. - Fluency in both Bahasa Malaysia and English. - Electrical certification and automation certification in added advantage. **Responsibilities**: - Support 24/7 run...


  • Kuala Lumpur, Malaysia Info Tech Systems Integrators (M) Sdn Bhd Full time

    **The Position**: We are looking to hire a jovial and energetic Software Support Specialist which in charge to support all client enquiries referring to HR payroll software related matters. The respective employees are accountable for being proactive and alert to maintain and support our company's production progress. **Main Responsibilities** - Provide...

  • Technical Sme

    4 weeks ago


    Kuala Lumpur, Malaysia Telstra Global (Malaysia) Sdn BHD Full time

    As a Network Technical - Specialist, you will provide technical service, solutions and support to the networks, infrastructure, products and services supplied and operated by Telstra. This is how you'll bring the purpose of your role to life: - Use domain knowledge and analytical thinking to provide support in the investigation of customer-reported incidents...


  • Kuala Lumpur, Malaysia grow.com Full time

    General information**Office (s)** Kuala Lumpur, MYS **Date Published** Monday, January 22, 2024 **Country** Malaysia **Job ID** 23637 **Function** Global Support **Recruiter** BinAzizi, Ahmad Danial - Description & Requirements**The Job**: The Technical Application Specialist diagnoses, troubleshoots, repairs and debugs software, network systems...


  • Kuala Lumpur, Malaysia Epicor Full time

    **General information**: - Office (s)- Kuala Lumpur, MYS- Date Published- Monday, January 22, 2024- Country- Malaysia- Job ID- 23637- Function- Global Support- Recruiter- BinAzizi, Ahmad Danial**Description & Requirements**: **The Job**: The Technical Application Specialist diagnoses, troubleshoots, repairs and debugs software, network systems and/or...


  • Kuala Lumpur, Malaysia Verinon Technology Solutions Sdn Bhd Full time

    **TITLE: Trade Finance, FTI and FCC Technical Specialist** **Job Description (JD)** **Key Skills / Knowledge and Behaviours **(if applicable) **Application Services** - To perform L1/L2 problem investigation - problem identification, root cause analysis, solution definition, SIT/UAT and implementation. - Interact with internal teams and external 3rd party...

  • Technical Specialist

    4 weeks ago


    Kuala Lumpur, Malaysia Brunel Full time

    **Main Accountabilities and Key Tasks** **1. Safety** - Maintains a safe working environment at the assigned area by ensuring compliance with equipment and machine safety guidelines and reinforcing safety standard operating procedures in the production area. - Ensures that safety, GMP, and hygiene are observed in his or her area. - Provide a deeper analysis...


  • Kuala Lumpur, Malaysia Quandatics (M) Sdn Bhd Full time

    Diagnose and troubleshoot technical issues related to POS hardware, software, and network systems to ensure timely resolution and mínimal disruption to business operations. - Guide customers through troubleshooting steps specific to POS systems, ensuring a clear understanding and effective problem resolution tailored to their needs. - Maintain accurate...


  • Kuala Lumpur, Malaysia TWO95 International, Inc Full time

    **Skills & Experience Needed**: - Ability to keep Customer at the forefront of all requests and advocate for the Customer’s needs at all times. - Own and track tickets within SLAs - Identify, resolve or manage the resolution of system issues - Take calls and service ticket requests on a ticket system - Supports internal clients with system admin tasks and...

  • Technical Sme

    1 month ago


    Kuala Lumpur, Malaysia UOB Innovation Hub 2 Sdn. Bhd. Full time

    **About UOB**: **About the Department**: The **Technology and Operations **function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and digital banking...