Customer Service Officer Klang

6 months ago


Klang, Malaysia Agensi pekerjaan ns shue sdn bhd Full time

**JOB RESPONSIBILITIES**
- Ensure customer's orders are correctly & timely updated in the system.
- Responsible to update the system on each job work flow do billing and submit job for closing once job complete.
- Handling and ensure accuracy & timeliness on all the shipping & operational activites.
- Provide exceptional customer service and support to clients, including responding to inquiries and resolving complaints.
- Monitor shipment status and notify customers of all detail's shipment updates, for both FCL/LCL export and import.
- Ensure that all documentation meets import/export regulations.
- Ensure customer details are updated in all operational systems.
- Provide quotation to customers as requested.
- Timely preparation of all required documentation during shipment arrangement.
- Prepare monthly reports for Management reports as requested from time to time.
- Manage and coordinate with vendor/suppliers to ensure they are providing quality and stable services.
- Monitor and analyze customer feedback to improve the customer experience.
- May performs other duties as and when required.
- Collaborate with internal teams to fulfill customer expectations.
- Develop and implement customer service policies and procedures to improve efficiency and customer satisfaction.
- Liaison with customers, agents, operations and service providers on all operational related matters.

Pay: RM2,500.00 - RM4,000.00 per month



  • Klang, Malaysia Pantai Hospital Klang Full time

    **Job Descriptions**: - Compile and organize customer data, feedback, and interactions into structured datasets. - Collaborate with Customer Service Team to ensure timely and satisfactory resolution of customer issues. - Support Customer Service Team with ad-hoc administrative tasks as required from time to time. **Requirements**: - Currently enrolled in...


  • Port Klang, Malaysia PELABUHAN KLANG Full time

    Job Responsibilities: 1. To liaise and follow-up closely with customers on daily order, shipment and enquiries 2. To solve customer enquiries regarding any issues arise relating to the order 3. Ensure customer request and enquires are attended promptly 4. To liase and work closely with warehouse operation team regarding all job order and...


  • Klang, Malaysia Oleon Port Klang Sdn Bhd Full time

    To assist Customer Service on order processing and prepare shipping documents (access to SAP and OTM platform) - To handle, co-ordinate, liaising with production, warehouse, freight forwarders and shipping liners pertaining to shipments - To liaise with Importer, Exporter, Forwarders, Transporters, Custom Department and other government agencies related to...


  • Port Klang, Malaysia ARYZTA Food Solutions Malaysia Sdn Bhd Full time

    **Primary Job Purpose**: Customer service officers act as the face of a company and directly work with customers to answer their questions or provide additional support where needed. Works well with people with excellent interpersonal communication skills to achieve good level of customer satisfaction. Work effectively with all peers and teams in Finance,...


  • Klang, Malaysia AGENSI PEKERJAAN NS SHUE Full time

    JOB VACANCY POSITION - CUSTOMER SERVICE LOCATION - BUKIT RAJAH, KLANG SALARY - RM 2500-3500 **Responsibilities**: Perform sales administrative activities Preparation of sales quotation and sales invoices Preparation of export documents (packing lists, etc) Efficiently respond to any online or telephone queries in a calm and friendly manner Liaise with other...

  • Office Admin

    6 months ago


    Klang, Malaysia GFG HOME REALTY SDN BHD Full time

    **Job description** - Strong & Good communication skills - Have basic in customer service - Required skill(s): MS Office Word, MS Excel, Google Drive - Required language(s): Bahasa Malaysia, English - Good administrative, well communication, organized and prepare to perform multitasking skills - At least 1 year(s) of working experience in the related field...

  • Office Admin

    6 months ago


    Klang, Malaysia GFG HOME REALTY SDN BHD Full time

    **Job description** - Strong & Good communication skills - Have basic in customer service - Required skill(s): MS Office Word, MS Excel, Google Drive - Required language(s): Bahasa Malaysia, English - Good administrative, well communication, organized and prepare to perform multitasking skills - At least 1 year(s) of working experience in the related field...


  • Port Klang, Malaysia TMK Chemical Bhd. Full time

    **RESPONSIBILITIES**: - Key in daily Sales Order (SO) in SAP system and check if any customer orders have exceeded credit limit. - Ensure the price list is constantly updated. - Create Invoice and bill customers upon confirmation of completed delivery. - Check through invoices received from forwarder before submit to accounts for payment. - Ensure customer...

  • Office Admin

    6 months ago


    Klang, Malaysia GFG HOME REALTY SDN BHD Full time

    **Job description** **Job description** - Strong & Good communication skills - Have basic in customer service - Required skill(s): MS Office Word, MS Excel, Google Drive - Required language(s): Bahasa Malaysia, English - Good administrative, well communication, organized and prepare to perform multitasking skills - At least 1 year(s) of working experience...


  • Klang, Malaysia Merchantrade Asia Sdn Bhd Full time

    Attending to walk-in customers and phone inquiries in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); - Provide after-sales customer service and public relations support; - Support branch operations and...


  • Klang, Malaysia BriAuto Sdn Bhd Klang, Selangor Full time

    Jawatan kosong untuk office admin dan jurujual di syarikat kami - Umur 18 Keatas Malaysian - Lelaki / Perempuan - Latihan akan diberikan - Boleh masuk kerja segera - mempunyai lesen memandu kereta - sanggup belajar dan berdikari - bertanggungjawab dan berdisiplin - boleh bekerjasama dan kerja dalam kumpulan - mempunyai pengetahuan asas dalam penggunaan...

  • Customer Service

    6 months ago


    Klang, Malaysia GD Express Sdn Bhd Full time

    Minimum SPM. - Possess excellent communication skills both in English and Bahasa Malaysia. - Good common sense, interpersonal skills and computer literate. - Able to work under pressure and minimum supervision. - No.1, Jalan Sungai Batu 11/KU6 Kawasan Perindustrian Sungai Puloh, 42100 Klang Selangor **Benefits**: - Health insurance - Maternity leave -...

  • Customer Service

    7 months ago


    Klang, Malaysia GD Express Sdn Bhd Full time

    Minimum SPM. - Possess excellent communication skills both in English and Bahasa Malaysia. - Good common sense, interpersonal skills and computer literate. - Able to work under pressure and minimum supervision. - No.1, Jalan Sungai Batu 11/KU6 Kawasan Perindustrian Sungai Puloh, 42100 Klang Selangor **Job Type**: Contract **Salary**: RM1,666.27 -...

  • Admin Officer

    6 months ago


    Klang, Malaysia GFG HOME REALTY SDN BHD Full time

    **Job description** - Strong & Good communication skills - Have basic in customer service - Required skill(s): MS Office Word, MS Excel, Google Drive - Required language(s): Bahasa Malaysia, English - Good administrative, well communication, organized and prepare to perform multitasking skills - At least 1 year(s) of working experience in the related field...


  • Klang, Malaysia KLANG Full time

    LOCATION : KLANG AREA - MALE SALES WELCOME - FEMALE SALES WELCOME BASIC + COMMISION + EXTRA COMM For appointment interview, please call ( OWEN HUAN ) - Able to start ASAP - Good communication skill - Must hold a driving license (D) and own transport - Smart & Positive Thinking mindset. - Able to work as TEAM - With or without Experience are welcome -...

  • Admin Office

    6 months ago


    Klang, Malaysia GFG HOME REALTY SDN BHD Full time

    **Job description** **Job descriptio** - Strong & Good communication skills - Have basic in customer service - Required skill(s): MS Office Word, MS Excel, Google Drive - Required language(s): Bahasa Malaysia, English - Good administrative, well communication, organized and prepare to perform multitasking skills - At least 1 year(s) of working experience in...


  • Klang, Malaysia Agensi pekerjaan ns shue sdn bhd Full time

    RESPONSIBILITIES: To prepare the quotation promptly. To generate reports on the daily outgoing quotations and sales order listing to the management team. To coordinate the customer order by following through with the stock planning and delivery schedule with other departments. Follow up closely on every order status and feedback accordingly to the superior...


  • Klang, Malaysia Agensi pekerjaan ns shue sdn bhd Full time

    JO RESPONSIBILITIES: To prepare the quotation promptly. To generate reports on the daily outgoing quotations and sales order listing to the management team. To coordinate the customer order by following through with the stock planning and delivery schedule with other departments. Follow up closely on every order status and feedback accordingly to the...

  • Customer Services

    6 months ago


    Klang, Malaysia PY Collection Concept Store Sdn Bhd Full time

    Providing guidance on products or services - Handling customer complaints or issues - Add products / edit product image **Salary**: RM1,500.00 - RM2,000.00 per month Schedule: - Day shift Supplemental pay types: - Attendance bonus - Yearly bonus **Education**: - STM/STPM (preferred) **Experience**: - Customer Care Specialist: 1 year...

  • Customer Services

    6 months ago


    Klang, Malaysia PY Collection Concept Store Sdn Bhd Full time

    Providing guidance on products or services - Handling customer complaints or issues - Add product / edit product image **Salary**: RM1,500.00 - RM2,000.00 per month Schedule: - Day shift Supplemental pay types: - Attendance bonus - Yearly bonus **Education**: - STM/STPM (preferred) **Experience**: - Customer Care Specialist: 1 year...