Customer Support Assistant

Company Description Speedex Express Logistics (M) Sdn. Bhd. is a logistics company located in Klang. We are committed to providing quality and prompt services to our clients, ensuring professional care and excellent customer satisfaction. As part of the Affiliated Group, including SEL Global Freight (M) Sdn. Bhd., we offer a range of logistics services...

Liaising with clients for FCL / LCL / Export shipments arrangements, documentations and inquiries. - Coordinating with ocean carriers, hauliers, warehouses and local vendors for shipments arrangement and deliveries. - Ensure the preparation of quotation time basis with sufficient details and follow up. - Attend & assists indoor meetings with customer on...

**Responsibility**: 2. Assist customers with order placement, tracking, modifications, and cancellations. 3. Handle complaints and resolve issues, aiming for customer satisfaction and retention. 4. Collaborate with the logistics partners and warehouse teams to ensure prompt and accurate order fulfilment. 5. Gather customer feedback and suggest...

Attending to walk-in customers and phone inquiries in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); - Provide after-sales customer service and public relations support; - Support branch operations and...

Seeking a highly organized individual to join our team as a CDZ Assistance (Runner). In this role, he/she will play a crucial part in supporting the customs brokerage process by facilitating the seamless movement of goods through customs. Responsibilities will include as follow: - Collect & pass customs declaration paper (K1,K2,K3,K8 and K9) for assessment...

**Customer Assistant** **LOKASI : BUKIT TINGGI KLANG** - GAJI : RM1800-2300 - WAKTU KERJA : ISNIN-JUMAAT (8AM-6PM) SABTU (8.30AM-5.00PM) - FULL TIME SAHAJA - PENGALAMAN TIDAK DIPERLUKAN - LATIHAN AKAN DIBERIKAN - SUASANA KERJA CERIA **KRITERIA DIPERLUKAN** - MEMPUNYAI KENDERAAN SENDIRI - SIHAT TUBUH BADAN - BOLEH MULA SEGERA DIUTAMAKAN - BOLEH KERJA DALAM...

**INDOOR SALES & MARKETING** **Descriptions**: Sales Assistance: - Collaborate with the sales team to provide administrative support, updating customer records, follow-up quotation and managing documentation. - Assist in organizing sales meetings or presentations with customer. Customer Interaction: - Communicate with customers to provide information,...

**Responsibilities**: The role holder is responsible for supporting the admissions process, maintaining the student database and ensuring the smooth processing of new student admissions. - Administers students’ admissions, student visa, other documents, policies and procedures, rule and regulations in compliance with the Ministry of Education and academic...

**IT TECHNICAL SUPPORT** **DESCRIPTIONS**: **Technical Assistance and Troubleshooting**: - Diagnose and resolve hardware, software, and network issues efficiently. - Provide step-by-step technical support to employees and clients. **System Maintenance and Updates**: - Perform regular maintenance tasks such as software updates, system backups, and...

**Company Overview** Our client is an established total logistics solution service provider based in Klang. It offers professional logístical solution designed to meet the various needs of importers and exporters. It prides itself with the services it provides its customers with the full backup of solid customer service and...

JOB DESCRIPTION 1. Creating and processing invoices. 2. Sending invoices and monthly statements to customers. 3. Handle enquiries from sales team and management on invoicing and payments. 4. Liaising and assisting warehouse team to ensure all orders are delivered on time. 5. Assisting warehouse team to do random and annual inventories count. 6. Sending...

**IT TECHNICAL SUPPORT** **DESCRIPTIONS**: **Technical Assistance and Troubleshooting**: - Diagnose and resolve hardware, software, and network issues efficiently. - Provide step-by-step technical support to employees and clients. **System Maintenance and Updates**: - Perform regular maintenance tasks such as software updates, system backups, and...

We are excited to offer an opportunity for a recent graduate to join our team as an Indoor Sales Support. This role is perfect for individuals who are eager to kick-start their career in sales and customer service in a supportive and dynamic environment. **Key Responsibilities**: - **Customer Assistance**: Provide friendly and knowledgeable assistance to...

**Customer Service Clerk** The objectives and functions of Customer Service can be seen as the duties and responsibilities undertaken by the Customer Service Clerk, which encompass three elements: - Customer Service - Advisory Service - Information Management & Sales These encompass the following aspects: 1. One Stop Center that provides customer-friendly...

Provide customer service and handle all inquiries, live chat from customer, and ensure customer satisfaction. - Handle E-commerce Platforms to promote company products, features, and current promotions. - Handle E-commerce Platforms including Live Streaming, - Handle the E-commerce Platforms in relation to channel, traffic acquisition, sales, conversion and...

Handle various administrative tasks such as preparing sales reports, managing customer databases, maintaining sales documentation, and handling correspondence. - Process sales orders, ensuring accuracy and timely execution. Coordinate with different departments, such as production and finance to ensure smooth order fulfilment. - Provide customer service by...

We are seeking a highly organized and motivated individual to join our team as an Indoor Sales Support specialist. This role is instrumental in providing essential support to our sales team and ensuring the smooth operation of our freight forwarding services. **Key Responsibilities**: - **Customer Assistance**: Serve as the primary point of contact for...

**What will you do?** - Provide assistance to our customers and attend to their inquiries - Generate sales quotations for customers using SQL - Process purchase orders and follow up on delivery - Communicate and coordinate with production and project team to ensure timely delivery - Handle all administrative tasks for the sales team - Follow up on...

**Requirements** - Required languages: Bahasa Malaysia, English. - Able to work shifts, weekends and public holidays. - Fresh graduates/school leavers encouraged to apply. - Full-time positions (Customer Assistant, Senior Customer Assistant) **Responsibility** **Maintaining the level of customer service professionals in promoting the company's...

**INDOOR LOGISTICS SALES SUPPORT** We are looking for highly motivated and detail-oriented Business Development (Indoor Sales) Executive. In this role, you will be responsible for providing essential support to our sales team by assisting in administrative tasks, coordinating logistics operations, and maintaining excellent customer relations. **Key...