Customer Support Assistant

Attending to walk-in customers and phone inquiries in the branch; Opening and maintaining customer accounts for all products & services; Performing transactions for all products and services as per the Company's Standard Operation Procedure (SOP); Provide aftersales customer service and public relations support; Support branch operations and administration...

JOB VACANCY POSITION - CUSTOMER SUPPORT EXECUTIVE LOCATION - PORT KLANG SALARY- RM 3500-4500 Job Scope: 2.Assist customers with booking, tracking, and managing their freight shipments. 3.Coordinate with various departments, including operations, sales, and finance, to ensure smooth execution of customer requests. 4.Resolve customer complaints and issues...

JOB VACANCY POSITION - CUSTOMER SUPPORT EXECUTIVE LOCATION - PORT KLANG SALARY- RM 3500-4500 Job Scope: 2.Assist customers with booking, tracking, and managing their freight shipments. 3.Coordinate with various departments, including operations, sales, and finance, to ensure smooth execution of customer requests. 4.Resolve customer complaints and issues...

JOB VACANCYPOSITION - CUSTOMER SUPPORT EXECUTIVELOCATION - PORT KLANGSALARY- RM Job Scope:Assist customers with booking, tracking, and managing their freight shipments.Coordinate with various departments, including operations, sales, and finance, to ensure smooth execution of customer requests.Resolve customer complaints and issues effectively and in a...

Company Description Speedex Express Logistics (M) Sdn. Bhd. is a logistics company located in Klang. We are committed to providing quality and prompt services to our clients, ensuring professional care and excellent customer satisfaction. As part of the Affiliated Group, including SEL Global Freight (M) Sdn. Bhd., we offer a range of logistics services...

Liaising with clients for FCL / LCL / Export shipments arrangements, documentations and inquiries. - Coordinating with ocean carriers, hauliers, warehouses and local vendors for shipments arrangement and deliveries. - Ensure the preparation of quotation time basis with sufficient details and follow up. - Attend & assists indoor meetings with customer on...

**Responsibility**: 2. Assist customers with order placement, tracking, modifications, and cancellations. 3. Handle complaints and resolve issues, aiming for customer satisfaction and retention. 4. Collaborate with the logistics partners and warehouse teams to ensure prompt and accurate order fulfilment. 5. Gather customer feedback and suggest...

Seeking a highly organized individual to join our team as a CDZ Assistance (Runner). In this role, he/she will play a crucial part in supporting the customs brokerage process by facilitating the seamless movement of goods through customs.Responsibilities will include as follow: Collect & pass customs declaration paper (K1,K2,K3,K8 and K9) for assessment at...

Liaising with clients for FCL / LCL / Export shipments arrangements, documentations and inquiries. Coordinating with ocean carriers, hauliers, warehouses and local vendors for shipments arrangement and deliveries. Ensure the preparation of quotation time basis with sufficient details and follow up. Attend & assists indoor meetings with customer on related...

Job DescriptionUnderstand Customer operations and needs, to identify the proper level of service performance to be monitoredDecide the best approach towards the Customer in resolving operational issues, both in terms of feasibility, time schedule and cost impactInfluence Customer operational standards, proposing Helicopters sen/ice solutions (Sen/ice Plans,...

12 month contract Key Account Management Microsoft Suite Understand Customer operations and needs, to identify the proper level of service performance to be monitored Decide the best approach towards the Customer in resolving operational issues, both in terms of feasibility, time schedule and cost impact Influence Customer operational standards, proposing...

Provide continuous technical support via telephone and email related to the product Employ a high level of interpersonal and communication skills to move beyond customers frustrations and solve customers problems. Identify the level of technical knowledge and adjust technical communications to solve the customers problems. Conducting basic probing to...

Provide continuous technical support via telephone and email related to the product Employ a high level of interpersonal and communication skills to move beyond customers frustrations and solve customers problems. Identify the level of technical knowledge and adjust technical communications to solve the customers problems. Conducting basic probing to...

Attending to walk-in customers and phone inquiries in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); - Provide after-sales customer service and public relations support; - Support branch operations and...

Customer support – Online shopping merchant support Assuming APAC/Normal office hours Office mode in Cyberjaya Japanese: N2/Fluent (Local/Expats) Answer incoming calls including email and chat in a timely manner Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives Build sustainable relationships...

Seeking a highly organized individual to join our team as a CDZ Assistance (Runner). In this role, he/she will play a crucial part in supporting the customs brokerage process by facilitating the seamless movement of goods through customs. Responsibilities will include as follow: - Collect & pass customs declaration paper (K1,K2,K3,K8 and K9) for assessment...

Maintain Office/Customer Network and Devices (Computers, Laptops, Server, Printer) - Perform troubleshooting to diagnose for Surveillance (CCTV, Alarm, Door Access, Fingerprint) Equipments, Applications and Computer Equipments - Application Remote Support (CCTV and Security Applications, Computer Applications) - Assist installation & maintenance of...

Maintain Office/Customer Network and Devices (Computers, Laptops, Server, Printer) - Perform troubleshooting to diagnose for Surveillance (CCTV, Alarm, Door Access, Fingerprint) Equipments, Applications and Computer Equipments - Application Remote Support (CCTV and Security Applications, Computer Applications) - Assist installation & maintenance of...

**Customer Support Executive Travel (Ara Damansara/Bilingual position only)** - Japanese (Native only) & English (Daily conversation level) - have good understanding of Japanese business manner & common sense in professional settings. - have basic understanding of interpersonal skills in international business settings. - have good hospitality &...

Responsible for day-to-day sales support function and general administrative tasks. - Handle sales inquiry and prepare sales contract and other documents. - Responsible to plan, organize, direct and co-ordinate customers's orders and liaise with the sales person on execution plan. - To follow up with client on the contract, submission and payment status. -...