Sales Support Coordinator

2 weeks ago

Klang, Malaysia MH Global Sdn Bhd Full time

**Customer Service Clerk**

The objectives and functions of Customer Service can be seen as the duties and responsibilities undertaken by the Customer Service Clerk, which encompass three elements:

- Customer Service
- Advisory Service
- Information Management & Sales

These encompass the following aspects:
1. One Stop Center that provides customer-friendly services.

2. Handling all phone calls.

3. Serving customers who deal either by phone or in person.

4. Ensuring customers receive friendly and customer-oriented service.

5. Providing explanations to customers seeking information about the services provided by relevant agencies.

6. Helping to resolve problems faced by customers and managing sales order requests with the relevant agencies.

7. Receiving and handling feedback complaints regarding services/products from customers.

8. Collecting, maintaining, and utilizing customer information to suggest improvements in the delivery of services/products to customers.

**Key Duties & Responsibilities Customer Service**
- Responsible for efficiently and qualitatively handling all phone calls.
- Serving customers/guests dealing with the company in a courteous and friendly manner.
- Providing explanations about the services and products offered by the company.
- Assisting customers/guests dealing with the company until any arising issues are resolved.
- Recording and monitoring service complaints until resolved and informing customers from time to time about the progress of their complaints/purchases.
- Managing the counter and serving customers promptly, friendly, and meeting customer needs.

**Key Duties & Responsibilities Sales Support Coordinator**
- Receiving and processing purchase orders.
- Issuing sales transaction invoices.
- Verifying orders, including customers' personal information and payment details.
- Maintaining and updating sales and customer records.
- Compiling monthly sales reports.
- Keep record of sales and stock inventory.
- Expediting orders through internal liaison.
- Directing feedback from customers to relevant departments.
- Identifying new products to add to those on offer.
- To assist in routine office administration work which include documentation, filing, correspondences, co-ordinate & administration
- To prepare documents such as formal letters, forms, invoice, quotation and etc.
- Provide Sales support task to Sales Dept including assist in prepare quotation, and proposal
- Follow up on all sales activities from quotation, registration, invoicing and collection of payment.

**Key Qualities - Skills, Knowledge, and Abilities**
- Diploma or Degree in Business Administration, Marketing or relevant field.
- Previous experience in sales administration, or a similar role.
- Fresh graduates are welcome to apply
- Exceptional interpersonal and customer service skills.
- Experience with industry software such as HubSpot, Salesforce, Freshsales, or similar an added advantage.
- Advanced knowledge of administrative recordkeeping.
- Familiarity with sales reports and sales records.
- Proficiency with word processing and spreadsheet software.
- Excellent written and verbal communication skills

Pay: RM2,500.00 - RM3,500.00 per month

**Benefits**:

- Maternity leave

Schedule:

- Fixed shift
- Holidays
- Monday to Friday

Supplemental pay types:

- Overtime pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Klang: Reliably commute or planning to relocate before starting work (required)

**Education**:

- STM/STPM (required)

**Experience**:

- Customer Care Specialist: 2 years (required)

**Language**:

- English (required)
- Bahasa (required)

  • Sales Coordinator

    1 week ago

    Klang, Malaysia Kanzen Tetsu Sdn Bhd Full time

    Provide administrative support to the sales team by handling documentations, maintaining sales records and organizing. - Planning sales drive and schedule others teams - Maintaining inventory of sales. - Sales process improvement. - Issue invoice. - Received incoming call. **Salary**: From RM2,500.00 per month **Benefits**: - Free parking Schedule: -...

  • Sales Sales Support Coordinator

    2 weeks ago

    Klang, Malaysia MH Global Sdn Bhd Full time

    **Key Duties & Responsibilities** - Oversee vendor sourcing, selection, and performance - Handle material quality issues and delivery issues - Ensure that purchase quality, quantity, delivery, and price is correct - Responsible for material arrangement to fulfil daily production plan - Ensure all purchasing records are up to date, generated periodically -...

  • Sales Coordinator

    2 weeks ago

    Klang, Malaysia JNW PACKAGING SDN BHD Full time

    Responsibilities: - Filing important documents and communicating relevant information. - Ensuring the adequacy of sales-related equipment or material. - Responding to complaints from customers and give after-sales support when requested. Duties: - Key in Quotation, received order from customer, prepare Job Sheet, Sales Order, Delivery Order and Invoice. -...

  • Sales Coordinator

    4 weeks ago

    Klang, Malaysia Master Approach Sdn Bhd Full time

    Manage and co-ordinate day-to-day activities for sales department such as preparing quotation, tenders, sales agreement/ orders, sales report and etc. - Handle sales processing activities and documentation, filing important documents and communicating relevant information to respective sales manager and personnel. - Understanding and filtering webpage...

  • Sales Coordinator

    1 week ago

    Klang, Malaysia HH AUTOMATION SDN BHD Full time

    **Responsibilities**: - Coordinate sales team by managing schedules, filing important documents, and communicating relevant information across. - Coordinate quotation, sales order, invoice, follow up order to provide the delivery time and tracking payment. - Help sales team to do online researchment. - Ensure the adequacy of sales-related equipments or...

  • Sales Support Executive

    1 week ago

    Klang, Malaysia People Pathfinders Sdn Bhd Full time

    **The company** Our client is an international logistics and freight forwarding company that offer transportation solutions globally. The company provides a wide range of customized solutions of logistics services and supply chain solutions such as Transportation, Warehousing and Custom Clearance. Reporting to the Sales Support Manager, the Sales Support...

  • Sales and Marketing Coordinator

    5 days ago

    Klang, Selangor, Malaysia INTERPLEX GROUP OF COMPANIES Full time

    We are an international trading company specializing in engineering products, with over 30 years of experience. Our office is based in a thriving business district.As a highly organized and detail-oriented Sales Coordinator, you will play a critical role in ensuring the smooth operation of our sales department. Your responsibilities will include managing...

  • Sales Coordinator Clerk

    2 weeks ago

    Klang, Malaysia CROWN FURNITURE TRADING Full time

    Requirement: 1) Fresh graduate / degree / diploma in marketing or business administration or equivalent. 2) At least 2 Year(s) of working experience in the related field is required for this position. 3) Computer literate. 4) Willing to learn attitude. 5) Required skill(s): Planning & Time Management, Good spoken & Written in Bahasa, English. 6) Willing...

  • Sales Coordinator

    5 days ago

    Klang Municipal Council, Malaysia AYS Ventures Berhad Full time

    ResponsibilitiesOutdoor SalesHandling customers' complaints or inquiries in a professional manner.Coordinate and ensure accuracy in processing all orders and paperwork associated with completing the sales process.Provide administrative support for the field sales team by handling incoming and outgoing correspondences, preparing quotations, answering phones,...

  • Sales/marketing Coordinator

    2 weeks ago

    Klang, Malaysia FAMILY BAKERY SDN BHD Full time

    **Responsibilities** Assist superior on below job responsibilities; **Data Management/Sales Reporting**: - Manage and evaluate data to determine the effectiveness of a product or campaign. - Analyse data to produce reports and insights to support the formulation of strategies. - Prepare regular reports on status of all sales/pre-sale’ activities, sales...

  • Sales Coordinator

    2 weeks ago

    Port Klang, Malaysia United Heat Transfer Technology Sdn Bhd Full time

    **Responsibilities**: - Sales assistants represent the direct contact with clients. They provide general advice to customers.- Coordinate sales team by managing schedules, filing important documents, and communicating relevant information across. - Ensure the adequacy of sales-related equipments or materials. - Respond to complaints from customers and give...

  • Sales Coordinator

    2 weeks ago

    Klang, Malaysia MEDITEX INDUSTRIES SDN BHD Full time

    Job Responsibilities - Handle the processing of all orders with accuracy and timeliness. - Filing documentation for delivery orders on a daily basis. - Responding to complaints from customers and give after sales support when requested. - Monitor the order progress, identity shortcomings and propose improvements. - Ensure the adequacy of sales-related goods...

  • Sales Coordinator

    2 weeks ago

    Port Klang, Malaysia UNITED HEAT TRANSFER TECHNOLOGY SDN BHD Full time

    Sales assistants represent the direct contact with clients. They provide general advice to customers. - Coordinate sales team by managing schedules, filing important documents, and communicating relevant information across. - Ensure the adequacy of sales-related equipments or materials. - Respond to complaints from customers and give after-sales support when...

  • Customer Service Representative

    5 days ago

    Klang, Selangor, Malaysia INTERPLEX GROUP OF COMPANIES Full time

    Job DescriptionWe are an international trading company specializing in engineering products. Our office is located in a bustling business area and we have a strong reputation in the industry.We are seeking a highly organized and detail-oriented Sales Coordinator to join our sales team. As a Sales Coordinator, you will be responsible for managing...

  • Sales Coordinator

    2 weeks ago

    Klang, Malaysia PA Management Sdn Bhd Full time

    Position : Sales Coordinator Salary Range : RM 3,000 Location : Taman Perindustrian Meru, Klang **RESPONSIBILITIES**: - Liaise with customer on the status of each order and delivery - Review AWSB’s capability n meeting customer’s order requirement. - Feedback to customer in the event that AWSB has capability problem in meeting customer’s...

  • Sales Coordinator

    2 weeks ago

    Klang, Malaysia Geno Management Full time

    **Position : Sales Coordinator** **Salary : RM 3,000** **Working Day / Time : 8am - 5pm (Monday - Friday), 8am - 1pm (Sat)** **Location : Klang** **RESPONSIBILITIES**: - Liaise with customer on the status of each order and delivery - Review company capability and meeting customer’s order requirement. - Feedback to customer in the event that company...

  • Indoor Sales Support Specialist

    2 weeks ago

    Klang, Malaysia Synergy Worldwide Forwarding Sdn Bhd Full time

    We are seeking a highly organized and motivated individual to join our team as an Indoor Sales Support specialist. This role is instrumental in providing essential support to our sales team and ensuring the smooth operation of our freight forwarding services. **Key Responsibilities**: - **Customer Assistance**: Serve as the primary point of contact for...

  • Sales Coordinator

    2 weeks ago

    Klang, Malaysia EPS Ventures Sdn Bhd Full time

    **Job Scope**: - Serve as the primary point of contact between our principal company and customers. - Facilitate clear and timely communication to ensure customer satisfaction and retention. - Relay important information, updates, and announcements from the principal company to customers. - Address and resolve customer concerns, issues, and complaints...

  • Sales Coordinator

    2 days ago

    Klang, Selangor, Malaysia ADB Safegate Full time

    Company OverviewA global business leader in the airport industry, ADB SAFEGATE is dedicated to making air travel safe, efficient, and environmentally friendly. With our innovative Airside 4.0 solutions, we help turn airports into smart airports, enhancing the passenger experience.Job DescriptionWe are seeking a detail-oriented individual to join our team as...

  • Sales Coordinator

    2 weeks ago

    Port Klang, Malaysia RB SPRAY TECH SDN BHD Full time

    Sales Assistant - Coordinate sales team by managing schedules, filing important documents and communicating relevant information - Ensure the adequacy of sales-related equipment or material - Respond to complaints from customers and give after-sales support when requested - Handle the processing of all orders with accuracy and timeliness - Inform clients of...