Sales/marketing Coordinator

2 weeks ago

Klang, Malaysia FAMILY BAKERY SDN BHD Full time

**Responsibilities**

Assist superior on below job responsibilities;
**Data Management/Sales Reporting**:

- Manage and evaluate data to determine the effectiveness of a product or campaign.
- Analyse data to produce reports and insights to support the formulation of strategies.
- Prepare regular reports on status of all sales/pre-sale’ activities, sales month-end report for management review.
- Compile, analyse, and manage sales and customer database.
- Coordinate accurate & updated records of all customer interactions, leads, and activities in the system to ensure data integrity and facilitate effective follow-up.
- Follows the workflow and due diligence to ensure processes are fully updated using appropriate software and SOP’s.
- To enter all assigned data in an accurate and timely manner, including maintenance of the customer's data or contact database.

**Sales Support**:

- Support sales team to meet KPI’s.
- Train new & current employee for their job role and ensure they well aware and fully comply with the current SOP and sales procedure.
- Monitoring sales team’s productivity, assist in scheduling, planning, coordinating & implementation of meeting/event/others and update Management of any deficiencies.
- Recognizing past trends in order to allow sales team to forecast future sales.
- Responding to and handling of complaints and queries from customers in a courteous, enthusiastic manner and provide after-sales support when requested.
- Provide actionable information and insights to team members and management.
- Support Sales Management to improve sales efficiency and productivity.
- Collaborate with sales and marketing team to drive effective marketing campaigns, generate new and innovative ideas to support market development.

**Sales Tools**:

- Ensure sales team has enough materials, like stand rack, brochures, sales sheets and presentation slides to properly demonstrate their products to clients.
- Ensure sales team equipped with solid knowledge in managing & implementation of sales system & printer/handheld.

**Product Knowledge**:

- Stay updated on Infront's products/services, industry trends, and competitor offerings to effectively communicate value propositions to potential customers.

**Collaboration**:

- Working with other Sales Executive, Supervisor, Stakeholders from other departments such as marketing, production, warehouse and finance to optimize sales.
- Work as a liaison between PIC and Process Owners to ensure a smooth flow of information been delivered.
- __________________________________

Time-Oriented, People Person, Great Written and Verbal Communication, Financial Analysis, Sales, Product Knowledge, Consumer Relations, Industry Knowledge, Sales Strategies, Advertising, Database Management

**Requirements**:

- Diploma in Business or equivalent
- Minimum of 2 year’s work experience
- Able to adapt to a dynamic, fast-paced, and challenging environment
- Proficient in MS Excel and Word
- Proactive approach to problem-solving
- Excellent interpersonal and communication skills
- Has initiative and a positive learning attitude with a pleasant disposition
- Customer-oriented and able to multi-task
- A team player who's able to work independently and with minimum supervision.

Pay: RM2,800.00 - RM4,000.00 per month

**Benefits**:

- Professional development

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Klang: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Sales Marketing: 2 years (preferred)

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)

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