Fixed / Enterprise Voice Services

**Role**:Customer Service Executive -Technical **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice - Technical Support Representative - Enterprise Team (Native Korean & Native Japanese) Location: Bangsar, Malaysia (Native Japanese or Native...

Prudential's goal is to become companions for all lives and guardians for every future. Our goal influences everything we do by fostering a culture that celebrates diversity and ensures inclusion for our team, customers, and partners.We offer a platform for our team to excel and contribute to the business, supporting their career aspirations. We commit to...

Mandatory Requirements: Telco Network complaints handling. Required experience: - Minimum 3 years in Telecommunication Industry - Experience in managing network quality and performance. - Familiarity in 2G, 4G and 5G technology - Relevant education and certification **Responsibilities**: - Customer complaint management & handling - analysis, resolution &...

**Role Overview** As an Enterprise Sales Representative at Sales Innovation.io (SI.io), you will be responsible for driving revenue growth by identifying, prospecting and closing enterprise-level clients. This role offers a unique opportunity to be part of a high-performing team and play a pivotal role in our company's success. This is a remote role. To be...

Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer - Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build...

**Responsibilities**: - Valuation of Fixed Income and other financial instruments by undertaking thorough quantitative & qualitative research (Credit, Market & Financial Mathematics aspects) on Malaysian Fixed Income Instruments for the assigned portfolio in accordance with a preset valuation methodology. - Address client queries for the assigned...

As a Customer Success Manager (CSM) for our enterprise accounts, you will play a pivotal role in driving the strategic success of our customers and ensuring they realize the full value of their Dynatrace investment. At Dynatrace, we recognized the flaws in traditional post-sales customer journeys and embarked on a mission to fix them. This is why we created...

The Video Conferencing (VC) Service Manager will be responsible for managing all aspects of desktop and meeting room video conferencing services at Swift. The VC Service Manager will report to the Voice and Video Product Owner who retains overall accountability for all Video & Voice services at Swift. The following statement of work describes the outcomes...

Professionally Interact with customers via voice (end-to-end handling of calls) and non-voice channel (live chat transactions) as part of inbound and outbound function to provide information and assistance - Escalated complaints or requests via Service Requests & Trouble Tickets Cross-selling of all products and services including all upgrades for products &...

Professionally Interact with customers via voice (end-to-end handling of calls) and non-voice channel (live chat transactions) as part of inbound and outbound function to provide information and assistance - Escalated complaints or requests via Service Requests & Trouble Tickets Cross-selling of all products and services including all upgrades for products &...

eduCLaaS is a Pan-Asia digital learning and talents platform with the mission to deliver growth for talents and enterprises in the digital economy. Our innovative CLaaS, delivers Competency Learning as a Service, to support work integrated learning, digital solutions implementation and just-in-time talents development. Job Mission You will provide guidance...

This role will require experience in providing selling services or solutions to our Indonesian speaking customers and clients in APAC, including Indonesia. Proficiency in speaking Indonesian language is required. This position requires Indonesian language skillset to be able to support and serve Indonesian speaking client/Indonesia market. Responsible for...

Job summaryAveris is a Global Business Services (GBS) company that focuses on consolidating services and standardizing transactional practices for MNC / large enterprises They are looking for a candidate to develop, own and maintain IT Infrastructure standards and roadmap for the Group The candidate should have knowledge in cloud technology and coding, and...

**Nature of Business**: Established online ecommerce platform in Malaysia. **Location**: Kuala Lumpur. **Working days**: 5 days with a 9-hour break (rotational shift from 11am to 11pm). **Salary**:Basic RM2,400 + RM300 (fixed skill allowances) + RM500 (KPI + Attendance Allowances - after 3 months of probation). **Job Requirements**: - Minimum SPM or...

Global Fixed Assets AccountantThis is where you save and sustain livesAt Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.Baxter's products and...

Global Fixed Assets AccountantThis is where you save and sustain livesAt Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.Baxter's...

**Job description**: DeliverSiebel Application as per applicable design requirements, whichincludes but not limited to a.Install and configure Siebel dedicated client software and buildlocal database. b.Install and configure Siebel Tools c.Support System Admin in Siebel operations, performance andsecurity bug fixes. d. Assist production support team with...

**Role**:Customer Service Executive **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Relations Customer Service Focus Focused Communication Skills business communication Customer Engagement Customer Care good communication skills...

**The Position**: - The Customer Success Manager (CSM) ensures a smooth on-boarding and integration process and life cycle management to capture the business value of Tier-1 Enterprise customer. **The Responsibilities of the Role**: - Work in tandem with sales and business development and are the main technical Point of Contact for the customer. - Be the...

**About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and...