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Customer Service

6 months ago

Bukit Bintang, Malaysia Asia Recruit Recruitment Agency Sdn Bhd Full time

**Responsibilities**:

- Handling incoming calls and enquiries from customers.
- Follow up and resolve customers complains.
- Work closely with team members and leaders to achieve quality results and productivity.
- Ensure efficient escalation of priority request/feedback towards effective resolution.
- Participate in ad hoc projects as required.
- Upsell and cross
- sell skills with ability to provide alternate solutions and suggestions.
- Any other duties assigned by the team leader.

**Job Requirements**:

- Must have a minimum of SPM Certificate.
- Preferably with call handling experience.
- Fresh graduates are welcome to apply.
- Willing to work on rotational shift and on weekend.
- Willing to be based in Berjaya Times Square.
- Preferable to have own transportation

Contract length: 12 months

**Salary**: RM2,100.00 - RM2,300.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Rotational shift

Supplemental pay types:

- Overtime pay

Application Question(s):

- Are you currently working? If yes, how long is your notice period?

**Experience**:

- Customer service: 1 year (preferred)