Customer Service

3 weeks ago


Bukit Bintang, Malaysia Asia Recruit Recruitment Agency Sdn Bhd Full time

**Responsibilities**:

- Handling incoming calls and enquiries from customers.
- Follow up and resolve customers complains.
- Work closely with team members and leaders to achieve quality results and productivity.
- Ensure efficient escalation of priority request/feedback towards effective resolution.
- Participate in ad hoc projects as required.
- Upsell and cross
- sell skills with ability to provide alternate solutions and suggestions.
- Any other duties assigned by the team leader.

**Job Requirements**:

- Must have a minimum of SPM Certificate.
- Preferably with call handling experience.
- Fresh graduates are welcome to apply.
- Willing to work on rotational shift and on weekend.
- Willing to be based in Berjaya Times Square.
- Preferable to have own transportation

Contract length: 12 months

**Salary**: RM2,100.00 - RM2,300.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Rotational shift

Supplemental pay types:

- Overtime pay

Application Question(s):

- Are you currently working? If yes, how long is your notice period?

**Experience**:

- Customer service: 1 year (preferred)


  • Customer Service

    1 week ago


    Bukit Bintang, Malaysia ONE SERVICE REPUBLIC SDN BHD Full time

    Customer Service ExecutiveXiaomi Authorized Service Center (One Service Republic SDN BHD) - Plaza Low YatRESPONSIBILITY: Handle customer service onsite Resolve customer problem and issue Do admin and any related taskREQUIREMENT: Minimum SPM Speak Malay and English Willing to learn & start from below Availability to work shift hours, including weekends and...


  • Bukit Bintang, Malaysia One Republic Service SDN.BHD Full time

    **Customer Service Representative** **Xiaomi Authorized Service Center, Melaka** **(One Service Republic SDN BHD)** **Responsibilities**. - Handle customer service - Do admin and any related task - Other ad-hoc admin duties. **Requirement** - Minimum SPM - Speak Malay & English - Availability to work shift hours, including weekends and holidays - Ability...


  • Bukit Bintang, Malaysia One Republic Service SDN.BHD Full time

    **Customer Service Representative** **Xiaomi Authorized Service Center, Melaka** **(One Service Republic SDN BHD)** **Responsibilities**. - Handle customer service - Do admin and any related task - Other ad-hoc admin duties. **Requirement** - Minimum SPM - Speak Malay & English - Availability to work shift hours, including weekends and holidays - Ability...

  • Customer Service

    2 months ago


    Bukit Bintang, Malaysia ONE SERVICE REPUBLIC SDN BHD Full time

    **Customer Service Executive** **Xiaomi Authorized Service Center (One Service Republic SDN BHD) - Plaza Low Yat** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Minimum SPM Speak Malay and English - Willing to learn & start from below - Availability to work...

  • Customer Service

    3 weeks ago


    Bukit Bintang, Malaysia ONE SERVICE REPUBLIC SDN BHD Full time

    **Customer Service Executive** **Xiaomi Authorized Service Center (One Service Republic SDN BHD) - Plaza Low Yat** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Minimum SPM Speak Malay and English - Willing to learn & start from below - Availability to work...

  • Customer Service

    3 weeks ago


    Bukit Bintang, Malaysia ONE SERVICE REPUBLIC SDN BHD Full time

    **Customer Service Executive** **Xiaomi Authorized Service Center (One Service Republic SDN BHD) - Plaza Low Yat** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Minimum SPM Speak Malay and English - Willing to learn & start from below - Availability to work...

  • Customer Service

    2 months ago


    Bukit Bintang, Malaysia ONE SERVICE REPUBLIC SDN BHD Full time

    **Customer Service Executive** **Xiaomi Authorized Service Center (One Service Republic SDN BHD) - Plaza Low Yat** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Minimum SPM Speak Malay and English - Willing to learn & start from below - Availability to work...

  • Customer Service

    2 months ago


    Bukit Bintang, Malaysia ONE SERVICE REPUBLIC SDN BHD Full time

    **Customer Service Executive** **Xiaomi Authorized Service Center (One Service Republic SDN BHD) - Plaza Low Yat** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Minimum SPM Speak Malay and English - Willing to learn & start from below - Availability to work...

  • Customer Service

    3 weeks ago


    Bukit Bintang, Malaysia ONE SERVICE REPUBLIC SDN BHD Full time

    **Customer Service Executive** **Xiaomi Authorized Service Center (One Service Republic SDN BHD) - Plaza Low Yat** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Minimum SPM Speak Malay and English - Willing to learn & start from below - Availability to work...

  • Customer Service

    2 weeks ago


    Bukit Bintang, Malaysia Telecontinent Sdn Bhd Full time

    **Responsibility** - Strong customer service mindset with good communication and excellent problem-solving skill - Able to handle walk in customer by providing accurate, efficient and quality service that meets the expectations of the company and the general industry and market - Willingness to take accountability to handle customers' issues in a...


  • Bukit Bintang, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time

    Our client is one of the **leading international company **providing customer service to its international customers! Your role will be responsible to identify the customers' needs and respond proactively to all of their concerns and manage the day-to-day customer service operations. It’s a good opportunity to begin a career with our client. **JOB...


  • Bukit Bintang, Malaysia KVB Prime Asia Sdn Bhd Full time

    Attend to all customer inquiries through various channel of communication - Provide a positive, empathetic, enthusiastic and professional service towards the customer at all times - Proficient in company products and services knowledge to provide accurate information to customer in a timely manner as per company regulations - Collect feedback and establish a...


  • Bukit Bintang, Malaysia TRANSCOSMOS (MALAYSIA) SDN. BHD. Full time

    To handle customer complaints, troubleshoot problems, and escalate complex issues to appropriate teams or supervisors for resolution. To maintain a professional and courteous demeanor during interactions with customers, ensuring highquality service and customer satisfaction. To keep detailed records of customer interactions, transactions, inquiries, and...


  • Bukit Bintang, Malaysia One Mobile Care SDN Full time

    Customer Service ExecutiveSamsung Authorized Service Center Pavilion Mall, Kuala Lumpur.Responsibilities: Handle customer service onsite Resolve customer problem and issue. Do admin and any related taskRequirement: Minimum SPM Speak Malay and English Willing to learn & start from below Availability to work shift hours,including weekends and holidays Ability...


  • Bukit Bintang, Malaysia Eve M Solution Full time

    **Main Job Tasks and Responsibilities**: - Provide knowledgeable answers to questions about product, pricing, and availability. - Respond promptly to customer inquiries. - Handle and resolve customer complaints. - Maintain customer databases. - Communicate and coordinate with internal departments. - Provide feedback on the efficiency of the customer service...


  • Bukit Bintang, Malaysia Transcosmos Malaysia Sdn Bhd Full time

    To handle customer complaints, troubleshoot problems, and escalate complex issues to appropriate teams or supervisors for resolution. To maintain a professional and courteous demeanor during interactions with customers, ensuring highquality service and customer satisfaction. To keep detailed records of customer interactions, transactions, inquiries, and...


  • Bukit Bintang, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time

    **JOB SCOPE**: - Assist and resolve customers' inquiries with general concerns related to online shopping platform & e-commerce platform - Exceeding customer expectation in terms of customer service & accurate information. - Working in a team to achieve the required KPI elements and SLA - Consistently meeting individual and team KPIS and goalsMaintaining...


  • Bukit Bintang, Malaysia One Mobile Care SDN Full time

    Customer Service ExecutiveSamsung Authorized Service Center Pavilion Mall, Kuala Lumpur.Responsibilities: Handle customer service onsite Resolve customer problem and issue. Do admin and any related taskRequirement: Minimum SPM Speak Malay and English Willing to learn & start from below Availability to work shift hours,including weekends and holidays Ability...


  • Bukit Bintang, Malaysia Smartrend Recruitment & Consultancy Full time

    Job Descriptions: Attend to all customer inquiries through various channel of communication Provide a positive, empathetic, enthusiastic and professional service towards the customer at all times Proficient in company products and services knowledge to provide accurate information to customer in a timely manner as per company regulations Collect feedback and...


  • Bukit Bintang, Malaysia KVB Prime Asia Sdn Bhd Full time

    Attend to all customer inquiries through various channel of communication Provide a positive, empathetic, enthusiastic and professional service towards the customer at all times Proficient in company products and services knowledge to provide accurate information to customer in a timely manner as per company regulations Collect feedback and establish a...