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Retail Manager
2 weeks ago
**Company Information**:
A Japanese multinational corporation operating a department store chain carrying a wide array of products, ranging from wedding dresses and other apparel to electronics and flatware. (Fashion & Household products)
Location: Orchard (MRT accessible)
Working hours: Retail hours (on shift basis - 930AM to 530PM / 1PM to 10PM)
Department: Fashion brands
**Salary**: SGD 3000 - 3500 (Shift allowance, transportation allowance, Manager incentive)
**Job scope**:
- Attend to customers individually, provide latest information and advice on fashion / product trends, wardrobe-coordination, usage of products, etc
- Keep up-to-date on store information and product knowledge to sell and promote merchandise and services of the company
- Maintain and update data bank of regular customers, ensure effective and systematic customer data resource system
- Handle and resolve customers’ feedback and complaints feedback to manager.
- Responsible for receiving and checking merchandise for quality, sizes, price tags etc
- Display merchandise according to theme or concept from Marketing department.
- Conduct physical stock-take, check stock daily on the shelves and in the stock-room; replenish fast-moving stock, report on out-of-stocks, slow/fast moving stock, etc
- Ensure that sales area, showcases and fixtures are always clean and tidy; ensure that products on display are clean and tidy.
**Requirement**:
- Min of 3 years of experience in fashion industry or luxury industry
- Ability to lead a high level of customer service
- Ability to lead and manage a team
- Able to work in retail hours, weekend and holidays
- Well-groomed and driven with strong leadership and strong communication skills
- Basic Salary + Shift Allowance + Transport Allowance
**Salary**: RM5,000.00 - RM8,000.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Johor Bahru: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- People Management: 1 year (preferred)
- Retail: 3 years (preferred)
**Language**:
- Mandarin (preferred)
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