Retail & Guest Service Assistant

2 days ago


George Town, Malaysia The Blue Mansion Full time

Retail Assistant

**Responsibilities**:

- Approach customers and sell products
- Process customer payments and refunds
- Maintain window displays and signage
- Resolve customer enquiries and complaints
- Ensure products are presentable and clean
- Receive deliveries and conduct stock cheques
- Be aware of shoplifting and payment or identity fraud
- Receiving, unpacking and arranging new shipments from suppliers and vendors
- Arranging and labelling goods in the display shelves
- Assisting customers in finding the products they’re looking for
- Processing customer payments at the checkout point/till
- Addressing customer complaints and inquiries
- Providing shopping advice and recommendations to customers
- Cleaning and rearranging the store after hours
- Performing periodic price audits to resolve price discrepancies
- Collaborating with other team members to keep the sales floor area clean and organized at all times

**Job Types**: Full-time, Permanent

**Salary**: RM1,800.00 - RM2,000.00 per month

**Benefits**:

- Free parking
- Meal provided

Schedule:

- Afternoon shift
- Day shift
- Night shift

Supplemental pay types:

- Overtime pay

COVID-19 considerations:
All staffs are required to do weekly self-test Covid-19 testing provided by the Management.

Ability to commute/relocate:

- Georgetown: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- STM/STPM (preferred)

**Experience**:

- Retail sales: 1 year (preferred)



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