Fraud Prevention Team Lead

3 weeks ago

Kuala Lumpur, Malaysia Wise Full time

Wise’s Fraud team is a passionate team of crime fighters, who do the best to keep our good customers happy and unbothered, whilst kicking the bad actors out the door. We take great pride in balancing Wise mission, our values and fraud mitigation and still having lots of laughs along the way. By now, we have an awesome 80+ people operational team, who work very closely with engineering and product, collaborating with machine learning data scientists and partnering with other relevant teams to get things done.

As a Team Lead, you get to empower your own team, drive large-scale initiatives and help us solve problems that have a long-lasting impact.

**Here’s how you’ll be contributing to Fraud team**:

- Liaise with relevant departments to ensure that team’s objectives are being met and fraud risk areas are taken into account with different projects and products
- Plan and build vision for Fraud operations and the whole domain overall
- Help us in partnering with 3rd parties like partner banks, vendors and law enforcement
- Ensure that team’s reporting responsibilities, quality, procedures and other service level agreements are upheld
- Handle and monitor operational processes, ensuring effective workload and implement new processes to address problematic areas
- Develop and maintain fraud prevention and ops effectiveness measurement metrics
- Grow, mentor and hire Fraud team members

**Also, communicating the value and quality to the business and identifying**:

- Any improvements that could be made to the product itself - its features or functionality - to bring it more in line with quality and value
- Participate directly in fraud product design process, to identify gaps between ops expectations and product functionality as early as possible
- Build up new expertise and functions to have even greater impact in our team

**Qualifications** A bit about you**:

- ** You're a Malaysian Citizen **(Please note that we are **unable to sponsor visas** for this role)
- You have prior experience** leading a team in a Fraud/ Operational environment**
- You’re interested in working in a financial crime and loss prevention domain
- You have good analytical skills, including ability to work with Looker and other business intelligence tools for work-force management information
- You’re detail oriented
- You focused on the outcome for the customers, the team and the company
- You have good aptitude to learning new skills, proactive approach to problem solving and taking initiative
- You like to drive collaboration and supporting people around you with ability to emphasise people's strengths for high outcomes
- You’re passionate on risk management and a willingness to stand up for the customer within the organisation

**Additional Information**
- What are your expectations of this role?
- What are you excited to deliver an impact on in the Fraud team, thinking both from the people leadership side as well as other areas of ownership?
- What are the top 3 fraud issues in the field of fintechs today in your opinion?

**What do we offer**:

- Annual salary: 125 000 MYR
- Company Restricted Stock Units
- Numerous great benefits in our Kuala Lumpur office

**Key benefits**:

- Paid annual holiday, sick days, parental leave and other leave opportunities
- 6 weeks of paid sabbatical after 4 years at Wise on top of annual leave

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

  • Fraud Operations Lead

    2 weeks ago

    Kuala Lumpur, Malaysia Shopee Full time

    DepartmentOperations- LevelExperienced (Team Lead)- LocationMalaysia - Kuala LumpurThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

  • Fraud Operations Lead

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Shopee Full time

    DepartmentOperations- LevelExperienced (Team Lead)- LocationMalaysia - Kuala LumpurThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

  • Fraud (Watchlist) Lead - Operations, My Marketplace

    3 weeks ago

    Kuala Lumpur, Malaysia Shopee Full time

    DepartmentOperations- LevelExperienced (Team Lead)- LocationMalaysia - Kuala LumpurThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

  • Fraud Prevention Specialist

    2 weeks ago

    Kuala Lumpur, Malaysia Klook Full time

    Kuala Lumpur Full Time About Klook Klook is the go-to travel and leisure e-commerce platform for experiences and services anytime, anywhere. Founded in Hong Kong in 2014 out of passion for discovery, our purpose today is to inspire and enable more moments of JOY. Even when the COVID-19 pandemic hit, we held on to our conviction and successfully unlocked...

  • Fraud Analyst

    2 weeks ago

    Kuala Lumpur, Malaysia Standard Chartered Full time

    **Job***: Retail Banking **Primary Location***: Asia-Malaysia-Bukit Jalil KL **Schedule***: Full-time **Employee Status***: Permanent **Posting Date***: 31/Jan/2024, 7:42:48 AM **Unposting Date***: Ongoing **The Role Responsibilities** **Strategy** Support and provide strategic inputs to the Head, Fraud Risk Management, Head of Contact Centre and...

  • Fraud Prevention Specialist

    2 weeks ago

    Kuala Lumpur, Malaysia Klook Full time

    **About Klook** Klook is the go-to travel and leisure e-commerce platform for experiences and services anytime, anywhere. Founded in Hong Kong in 2014 out of passion for discovery, our purpose today is to inspire and enable more moments of JOY. Even when the COVID-19 pandemic hit, we held on to our conviction and successfully unlocked the domestic travel...

  • Fraud operations manager

    2 months ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Klook Travel Technology Limited Full time

    Job summaryAs a Fraud Operations Manager, you will play a critical role in safeguarding our online business from various forms of fraud and financial risks. You will be responsible for developing and implementing risk mitigation strategies, overseeing day-to-day risk operations, and ensuring the security and integrity of our operations.Job...

  • Merchant Fraud Operations Specialist

    6 days ago

    Kuala Lumpur, Malaysia Shopee Full time

    DepartmentOperations- LevelExperienced (Individual Contributor)- LocationMalaysia - Kuala LumpurThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and...

  • Merchant Fraud Operations Specialist

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Shopee Full time

    DepartmentOperations- LevelExperienced (Individual Contributor)- LocationMalaysia - Kuala LumpurThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and...

  • Fraud Analyst

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia MANPOWER STAFFING SERVICES (M) SDN BHD Full time

    【業務内容】 /Job DescriptionPerform proactive risk analysis to identify risk factors and trends of potentially fraudulent activity on large datasetsIdentify fraud trends, document and communicate findings, and lead in the development and implementation of new fraud prevention strategiesSupport Risk Operations with process and tool improvementsAssist...

  • Fraud Operations Manager

    2 weeks ago

    Kuala Lumpur, Malaysia Klook Full time

    Kuala Lumpur Full Time About Klook We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences. Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million...

  • Fraud Risk Business Analyst

    4 weeks ago

    Kuala Lumpur, Malaysia G2G Full time

    **Job Scope** **Responsibilities** - Fraud Risk Assessment: Conduct comprehensive assessments of fraud risks across various business units, products, and processes. Identify vulnerabilities, analyze patterns, and evaluate potential impacts on the organization’s financial health. - Fraud Detection and Monitoring: Utilize advanced data analysis techniques...

  • Analyst, Fraud Operations

    2 weeks ago

    Kuala Lumpur, Malaysia YTL-Sea Digital Bank Project Full time

    **Job Description**: **About the Team**: Are you eager to elevate your career to new heights? Join us for an exhilarating opportunity to pioneer our groundbreaking digital bank project, where boundless possibilities await! We're thrilled to extend an invitation for you to join our vibrant team of visionaries, innovators, and trailblazers. You'll...

  • Fraud Risk Business Analyst

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia G2G Full time

    Job ScopeResponsibilities Fraud Risk Assessment: Conduct comprehensive assessments of fraud risks across various business units, products, and processes. Identify vulnerabilities, analyze patterns, and evaluate potential impacts on the organization's financial health. Fraud Detection and Monitoring: Utilize advanced data analysis techniques and fraud...

  • Fraud Intern- Operations

    1 week ago

    Kuala Lumpur, Malaysia Shopee Full time

    DepartmentOperations- LevelInternship- LocationMalaysia - Kuala LumpurThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause...

  • Fraud Analyst Japanese Market

    3 months ago

    Kuala Lumpur, Malaysia KGR Full time

    We are recruiting for a leading BPO company a Fraud Analyst for the **Japanese market** in Kuala Lumpur. **Tasks**: - Conduct proactive analysis of large datasets to identify risk factors and patterns indicative of potential fraudulent activity - Recognize emerging fraud trends, document findings, and effectively communicate them, taking the lead in...

  • Fraud Analyst Japanese Market

    3 weeks ago

    Kuala Lumpur, Malaysia KGR Full time

    We are recruiting for a leading BPO company a Fraud Analyst for the **Japanese market** in Kuala Lumpur. **Tasks**: - Conduct proactive analysis of large datasets to identify risk factors and patterns indicative of potential fraudulent activity - Recognize emerging fraud trends, document findings, and effectively communicate them, taking the lead in...

  • Fraud Analyst

    2 weeks ago

    Kuala Lumpur, Malaysia YouTrip Singapore Full time

    **We Are** YouTrip is a Southeast Asian financial technology company dedicated to creating the next-generation of digital financial services for consumers and businesses. In 2018, we launched the region’s first and leading multi-currency payment app. With our consumer and corporate products, YouTrip and YouBiz, we empower users with the most affordable...

  • Fraud Analyst

    1 month ago

    Kuala Lumpur, Malaysia Ria Financial Services Full time

    Fraud Analyst **Role Summary** This position's primary responsibility is reviewing queued transactions and decision them based on risk rules and good judgment by utilizing various fraud tools to gather, analyze, and interpret data from several sources including authorizations, financial data, third-party data providers, and online...

  • Fraud Analyst

    2 weeks ago

    Kuala Lumpur, Malaysia MANPOWER STAFFING SERVICES (M) SDN BHD Full time

    【業務内容】 /Job DescriptionPerform proactive risk analysis to identify risk factors and trends of potentially fraudulent activity on large datasetsIdentify fraud trends, document and communicate findings, and lead in the development and implementation of new fraud prevention strategiesSupport Risk Operations with process and tool improvementsAssist...