Customer Service Representative

3 months ago


Brickfields, Malaysia Talreso Consultancy and Advisory Sdn Bhd Full time

**JOB SCOPE**:

- Taking ownership to solve challenges faced by customers and clients' partners.
- Exceeding customer expectation in terms of customer service & accurate information.
- Working in a team to achieve the required KPI elements and SLA
- Understanding scenarios, making decisions, and suggesting appropriate answers/solutions according to available resources

**REQUIREMENTS**:

- Excellent _**English & Mandarin or Cantonese**_ communication (verbal & written) skills.
- Fast learner with Good analytical thinking and problem-solving skills.

**Job Types**: Full-time, Permanent

**Salary**: RM3,600.00 - RM5,200.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Night shift

Supplemental pay types:

- Overtime pay

Application Question(s):

- What is your expected salary?
- Are you able to work on rotational shift?



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