Airline Customer Service Representative

**Job Summary**: As an Airline Customer Service Representative, you will be responsible for handling customer inquiries, bookings, modifications, and refunds, and enhancing customer satisfaction. You must be a native Korean speaker and have English communication skills at an A2-B1 level. **Key Responsibilities**: - Process customer booking, modification,...

**Job Summary**: As an Airline Platform Customer Service Representative, you will be the face of our airline, ensuring passengers receive world-class service from booking to arrival. Your role will involve engaging with customers through various channels, addressing inquiries, and resolving issues promptly to enhance their overall travel experience. **Key...

Airline customer service is about **interacting with customers at any point in their journey and improving their overall in-airport and in-flight experience**. - **Fresh Graduates are welcome to apply**: - **SPM above with customer service experience**: - **Must knowledgeable in speaking and writing Cantonese** **Salary**: From RM4,000.00 per...

**Job Overview** We seek a passionate and enthusiastic Airline Customer Service Representative (Native Japanese Speaker) to join our exceptional team. As a key member of our team, you will play a pivotal role in delivering world-class support to our esteemed Japanese-speaking customers. With your native fluency in Japanese and unwavering commitment to...

**Position Summary**: As an Airline Customer Service Representative, you will play a crucial role in providing exceptional customer service to our Mandarin-speaking passengers. You will be responsible for handling inquiries, resolving issues, and ensuring a smooth and enjoyable travel experience for our customers. **Responsibilities**: - **Customer...

Primary Job Functions: - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information - Meet personal/team qualitative and quantitative targets - Handle simple to...

**Customer Service (Thai Speaking) - Airline or Aviation experience** Location: KL Sentral **Salary**: RM 4,000 Fluent in Thai + English Language 24H/7 Rotational shift **Qualifications/Requirements**: - Diploma and above educational qualification - Experience in Airline or Aviation customer service - Fluent in both Thai and English...

Primary Job Functions: - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information - Meet personal/team qualitative and quantitative targets - Handle simple to...

**Job Summary**: As an Airline Platform Customer Service Representative, you will be the frontline ambassador for our brand, providing top-notch service to our passengers. Your role is crucial in ensuring that every interaction leaves a positive and lasting impression. If you're passionate about travel and possess excellent communication skills in Japanese,...

Identify customers needs, clarify information, research every issue and provide solutions - Keep the customer’s privacy and protect customer information - Meet personal/team qualitative and quantitative targets - Handle simple to difficult inquiries - Manage and resolve customer complaints - Identify and escalate issues to supervisors - Research required...

**Location**: KL Sentral **Job Scope**: - Respond to customer inquiries **Job Requirement**: - Must be able speak Cantonese/Mandarin/English - Can read and write - Have experience in Airline is advantageous **Salary Package**: - Basic : RM4,100 - KPI allowance **Working Hour**: - 24/7 rotational - 8 hours working + 1 hour break - Shift start at 9am,...

**Position Summary**: **Duties and Responsibilities**: - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information - Meet personal/team qualitative and...

**CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...

**CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...

**CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...

**CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...

**Job Highlights**: - Global BPO company - Competitive salary and benefits package - Comprehensive training provided - Responding promptly and accurately to customers' general inquiries, complaints, and feedback - Managing customer complaints and feedback with efficiency and professionalism **Requirements**: - Minimum Diploma qualification or higher - At...

Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information - Meet personal/team qualitative and quantitative targets - Handle simple to difficult inquiries in a...

Are you passionate about customer service and fluent in Mandarin? Look no further--we have an incredible opportunity for you at as a Telco Customer Service Representative and be a part of something big! Key Responsibilities: 1. Provide exceptional customer service to Mandarin-speaking clients through various communication channels. 2. Resolve customer...

We are seeking an exceptional team of Mandarin-speaking Customer Service Representatives to join our vibrant and rapidly growing organization. This is a rare opportunity to leverage your language skills and make a tangible difference in the lives of our valued distributors. **Responsibilities**: - Resolve inquiries promptly and efficiently, ensuring...