Customer Support Executive

**Title: Technical Support Executive** **Normal working hour 9-6 - Mon -Fri** **Attractive salary package!** - Assist external users of the client's technical products or services; identify, investigate, research and provide resolution to user questions and problems - Troubleshoot basic and routine customer issues that are technical in nature; including...

Preferred Thai Speaker Customer Service Advisor (CSA) jobs continue to be on the rise as more businesses are being engaged through social media platform. CSA responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities of this social media in order to provide customers’...

**Main Responsibilities** - Provide Software technical assistance, troubleshoot and resolve issues - Perform data migration works - Conduct product (Software) training to end users - Resolve customer technical issues in a timely & professional manner - Involve in ad-hoc projects, pre-implementation discussions **Job Requirements** - At least 1-2 years of...

_**URGENT!**_ 1. Maintain office supplies, equipment and furniture inventories and maintenance required. - Oversee the maintenance and updating of inventory list of all supplies, equipment - and furniture at every quarter - Ensure maintenance for equipment are complied with and that general office equipment (fax, phone, photocopy machine and computers),...

**Responsibilities**: - Grasp customer inquiries, ensuring they receive answers or are directed to the appropriate support channel. - Handle customer escalations, ensuring timely responses, tracking, and necessary further escalation. **Requirements**: - Able to communicate effectively with customers in a friendly and polite manner following the clients...

**OPEN FOR FRESH GRADUATE WITHOUT EXPERIENCE (Training provided)** **Responsibilities**: - Handling inbound chat support in a timely manner. - Perform the required call verification process prior updating customers' information or providing account information. - Identify and handle customers' enquiries completely and accurately with confidence. **Job...

Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management...

The Reservation and Ticketing Responsible for ensuring support, relating to client, travel agents and passenger’s inquiries. Roughly handles 90% inbound inquiries and 10% back office work. Working hour ; 9:00-21:00 5days a week ( Inc Sat, Sun, PH) Required: JLPT N1 Customer Support Experience more than 6month (BPO Industry) Intake day : 25th...

Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following project's documented call flows, work processes, data entry requirements, and complaint...

Job Summary: We are seeking a highly talented and motivated Tech Support Customer Service Representative fluent in Mandarin to join our dynamic team. As a Tech Support Customer Service Representative, you will be the first point of contact for our Mandarin-speaking customers seeking technical assistance. You will provide excellent customer service and...

**Job Function**: Sales coordinator/Admin/Receptionist/Secretary - ** Industry**: Trading Firm - ** Job Description**: - Support sales member - follow up delivery schedule with customers & suppliers. - Call to Client to get information about current situation of Client and for Promotion(No Target) - Monitor inventory, prepare inventory report. - Issue...

Job Scope - 2-3 years of experience in providing client services, including system training (online& on-site), system configuration, customer support. - Assist Program/Project Manager to coordinate the project implementation. - Provide remote support services. - Responsible for data collection and import, data analysis. - Project management, process control...

**Job Title: IT Infra Desktop Support** **Job Type: 12 Months, Extendable** **Job Location: Kuala Lumpur** - Provide technical support for the resolution of customer IT problems, incidents, issues, requests,and queries. Ability to read, write, and speak in Bahasa Malaysia and English as part of the job requirement. Liaise with other support teams or product...

_We are Hiring !_ - Customer Service Representative ( Chat Support )_ - _Can speak Japanese & English._ - _(Able to speak and write in Nihongo - Japanese language) (JLPT N1 or N2)_ - _Must have 1year of experience in Customer Service ( BPO )_ - _SPM Above_ - _Amenable to Work on Site ( Kuala Lumpur Sentral )_ - _Local Malaysian_ - _Bachelor's Degree with No...

_**Location : KL Sentral (Nearby LRT KL Sentral)**_ - **Type : Permanent**_ - **Shift Timing : PERMANENT NIGHT SHIFT, Work Hour 8pm to 8am, Monday to Sunday**_ - **Working Roster : 5 days per week 2 days off, each shift is 9xhour durations including 1-hour lunch break and 15 mins short break twice**_ **Role & Responsibilities**: - Take call and provide...

The Technical Support responds to basic and routine inquiries of a technical nature including hardware/software, or other designated client products. This position assists external users of the client's technical products or services by answering questions and solving problems involved in their use - Assist external users of the client's technical products...

The Technical Support responds to basic and routine inquiries of a technical nature including hardware/software, or other designated client products. This position assists external users of the client's technical products or services by answering questions and solving problems involved in their use - Assist external users of the client's technical products...

**Responsibilities**: - Manage the operation of customer service on company platform, develop and execute operational strategies to enhance customer engagement and satisfaction. - Utilize user interactions and feedback data to identify customer needs and target audiences for personalized support. - Responsible for daily maintenance and problem-solving on...

Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following clients documented call flows, work processes, data entry requirements, and complaint...

_**Location : KL Sentral (Nearby LRT KL Sentral)**_ - **Type : Permanent**_ - **Working Hour : 9am to 6pm**_ - **Working Days: Monday to Sunday (Rotational working days) 5 days per week 2 days off**_ **Role & Responsibilities**: - Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives. - Build...